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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
This company does not typically respond to reviews
While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Seat geek has great seats, reasonably priced, and easy to navigate. I use it to purchase all my tickets for sporting events.
No e-mails to enter site. No back-up way to access. No customer support. This app is the worst. Almost screwed up my $2,000 weekend. DO NOT USE!
The review I gave is based on trying to buy a single ticket in a lower section that was listed for sale and then it turned out to be unavailable.
Very happy with my purchase at Seat Geek. The process was quick and the tickets were e-mail in a timely manner.
I've been using Seat Geek for a couple of years and have had no issues with this app. Thanks Seat Greek!
Great seats, great price... they only thing I would improve is if you could see your seat #s prior to purchase
Have used SeatGeek so many times for MLB tickets. I love this app. So easy to use and always good deals.
Bought amazing ticket for a good price! I loved it! Will be purchasing from here more tickets for sure! :) very satisfied!
This site was quick and accurate with no issues. Had a great experience great job guy thumbs up work well done
SeatGeek is very user-friendly and allows me to purchase tickets to different events in a matter of seconds. 5 stars easily!
I purchased my tickets and they were sent to me immediately after the transaction. This was an easy experience for me.
The SeatGeek model makes it easy to find and evaluate a good deal for your venue. Added confidence to my choice.
Seat Geek always comes tru very happy with there service! Nothing but awesome service looking forward on using them in 2019
Excellent seats. I bought them at the last minute and they were immediately delivered. Super good deal for lower bowl seats!
Easy and convenient. Not sure why taxes and fees have to be so much though. Overall pleased, will ise SeatGeek again.
Have made more than a dozen purchases on SeatGeek and always without issues. The fastest and easiest way to get tickets.
I like that school get credit for ticket sales for state football games when following a link provided by the district.
I had a great time, even though the jazz lost. I love finding really cheap seats and SeatGeek makes it easy.
Easy to find tickets with search and make the purchase. And delivery was in seconds! Would definitely use Seat Geek again!
I like using Seat Geek because the prices are shown with fees and I know exactly what I'm paying. It's fast and easy for me to find good seats.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
Hi Campbell, thanks for the feedback. We're happy that you've had such awesome experiences using SeatGeek. If you ever have any questions, feel free to reach out to hi@seatgeek.com and we'd be happy to help!