SeatGeek

Stubhub charges a ridiculous service fees to buy and sell PDFs. It's also difficult to do if you tranfser tickets. Oh and if you buy on Stubhub and it's a mobile ticket you have to sell on Stubhub... So double the ridiculous fees. Seatgeek, please crush Stubhub. You're easier to use and it doesn't feel like a rip-off. They take advantage of being a "leader" in the space.

I couldn't get a refund after i purchased tickets that said jacksonville at patriots but after i purchased the tickets it said patriots at jacksonville. I immediately noticed it and asked for a refund and i keep getting the same automated reply of Q & A'S. Even stub hub has refunded me for the same mistake being an online mistake and they see it wasn't my fault but apparently seatgeek don't care.

Today I was looking up tickets for a show for next April andd was just browsing when I came across this website and wasn'r ging to purchse yet but my young son clicked the order and it went through. I immediately tried to contact customer service, even before my order was confirmed and of course didn't get a reply. I contacted them once again. Now I am being told that sales are final? You must be kidding me. I want an immediate refund for this ticket that i don't even want and that is completely overpriced! I won't be able to sell it for what they are charging me. This is a scam please don't use this service.

Did not like the ticket transfer process. The last time I bought tickets was a lots smoother as it was an instant upload. Not a fan of transfer process. Also, I think you should put a disclaimer on all tickets for the Fiser Forum venue as they only accept printed tickets, they will not accept a screen shot.

I used to buy tickets from stubhub all the time before I found SeatGeek. I loved seatgeek because of the prices. A lot of people say there werent any fees on seatgeek but I knew there was they werent broken down before. Now that theyre broken down the tickets are way more expensive and are the same as stubhub. If the price is the same at both, I would rather shop with stubhub.

Very bad experience! Bought general admission Lynyrd Skynyrd tickets from Seatgeek... over charged "double" the price. We found out at the concert GA was $40.00 per person & we were charged $190.00 for two tickets! To top it off... we were promised our tickets by Feb. 28th... not receiving them until less than 24 hours before the show! Only becz we called & complained did we receive the tickets! Nor did the company compensate or do something for the trouble they caused. Bad business & bad experience.

Using the SeatGeek app I was able to identify the seats I wanted quickly, order them, receive confirmation of the purchase and email them to a friend all in a matter of minutes. Happy, frequent SeatGeek user!

I was just shown to my seats, the last in the house. I'm baffled because I am 100%sure this section of the theatre was NOT in my search parameters and that I did NOT buy the cheapest seats available. So I can't quite understand how I ended up here. Shame on me for not triple checking but come on... I cannot believe I paid double for the last seats in the house next to a pole. What's worse is that I got this show as a gift for my companion- embarrassing! I can't help but think I got SCAMMED :/

SeatGeek was a great experience as always. I sat right where I wanted. The tickets were LEGIT, which is always a fear I have when purchasing online, yet I have never had a bad experience with SeatGeek. SeatGeek is my go to site for tickets!

Just wish you'd say somewhere how many total tixx available for any given game, and list face value of tixx; I realize u r trying to accommodate buyers AND sellers, but the playing field doesn't seem quite level

Booked 10 tickets to an NHL game this morning and received confirmation. At the end of the day, they sent an email that the event was canceled by the organizer. REALLY? The NHL canceled a game? Called customer service and they were not helpful. I explained that the NHL did not cancel the game and they continued to say it was.
I WILL Not use seatgeek every again.

I brought tickets for an event. On row G section 103. They where on waiting for confirmation from the seller.
Then i received a email telling me that the tickets where unavailable and that i was going to get refunded.

I when to my app and check again for the tickets on section 103 row g because it was the last ones. And yes they where available but the seller decide to increase the price. So i paid more just because the sellere decide to change his/her mind on the price.

I do believe that is no fair because if for us is instant payment the seller should do the same with the tickets and should no be able to change their mind. The seller repost the tickets at higher price.

The whole site is set up trick you into overpurchasing
The whole site is set up to make is as easy as possible to overpurchase, with no confirmation windows or verification.

I attempted to purchase one ticket - the site defaulted to 2. I recognized it the the second I hit pay, but there was no way to cancel - even though I saw it instantaneously, as in before the card was charged.

I then contacted customer service was told I had to agree more service terms and accept the tickets before they would even request a refund. And then, surprise, no refund was possible even though I had reached out to them in less than a minute.

They then offered that I could sell the tickets through them (more fees to them) and offered me a coupon for purchasing through them in the future (not going to happen). So everything about the customer service interaction was an attempt for them to make more money off of me.

I'll never use them again, even if they have the cheapest tickets.

I recently purchased tickets for a reds game through there website when I got to the game they told me my tickets were invalid because they sent me tickets for the game the day before I have tried multiple time to get a hold of someone for a refund but I have yet to be given an answer or a refund

This was the first time I could not print the tickets I purchased. First the website said I would need to download the Seatgeek app to get my tickets. Then I received an email I thought was spam that said I would have to download the MLB app to get my tickets. I needed to contact your customer service to make sure I was doing it right. It was VERY confusing.

My boyfriend lives in the Fort Lauderdale area and I was visiting him for the weekend from NYC. We wanted to go to a Heat game because we both enjoy NBA basketball. I was so pleased with the ticket prices, the game was a blast!

Easy to use and makes getting tickets for any event a fast and simple process. I use this app to buy additional tickets for SKC games and I love that I can just click and buy tickets in less than a few minutes.

Bought a trip and tix to The Chicks in Nashville for my wife. The show cancelled and now I can't find a phone number to call and the only option they give is to return the tickets for a credit. That what they can resell them and get 2x the money. What a ripoff. I didn't get the show. You resell the tickets at the rescheduled date and give me a refund please.

I like the ease of the app, and the speed at which I get tickets, but the fees are crazy and it makes me feel that I get ripped off for trying to purchase tickets and it makes me want to stick to Craigslist.

Purchased tickets for 10-16-2016 Gwen Stefani concert at the Forum in LA and was told tickets from Seatgeek were invalid. Went to the box office and was told my seats were sold twice and this happens all the time. I had to buy an additional set of tickets to get in, so wrong! I also tried calling for help and was told I had to go directly to scorebig for help with double sold tickets. I called the 800 number for help for scorebig *******324. The recording on the voicemail states they don't help with invalid tickets.

I DID Read the fine print on my ticket // paid over 500 for a pair to see Kendrick Lamar and Travis Scott. They would not let me in with the e ticket // made me go find a printer and print it out. Hence I missed the entire Travis Scott set (of the two I was more excited for him).

The reason I rated u guys like this was that I originally bought tickets that were advertised. Come to find out that my order was rejected because the tickets were longer available. On my second order, it said that my tickets were not going to be ready until 1 hr. Well I was nervous because the game was in an hour. I didnt know if I should drive and be left without tickets or wait and be late. I was worried that I probably wasnt going to get my tickets on time and also worried that I was not going to make the game. I did however get my tickets and was late cuz I waited prior to driving down to the stadium

I've used seat geek numerous times to purchase tickets and numerous times for the Sounders specifically and this was the most cumbersome and lengthy process to get to my actual tickets. I've always been able to get my tickets immediately in the seat geek app but when I bought tickets Sunday, I had to check my email numerous times to see if the order was processing, accepted, then confirmed, then a couple more before I finally got an email for my tickets. And they weren't able to be sent to the app. I was pretty disappointed in the service this weekend and hope that isn't the new standard for purchasing tickets through seat geek.