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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
This company does not typically respond to reviews
While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Easy and affordable. Wish ticket specified which seat before purchase but everything worked out.
Post Malone absolutely kills this show! If you get the chance GO!
Only took a few minutes and tickets were electronically delivered.
Great seats for event! Kids are going to love Monster jam!
A+++ set up and ticket retrieval. The process gave me piece of mind. Thanks!
Everything we smoothly and it was great tickets for an amazing price!
Easy process and fair pricing... I would recommend this service again.
I have purchased tickets from Seat Geek twice and both times it was a good experience.
Very good experience, user friendly website and completely trustworthy.
Purchase was easy and quick, tickets were made available to me Electronically immediately
Super easy and fast using the app. Would use again
Great deal for concert tickets!
Cheaper than Ticketmaster :)
Still haven't received tickets 11 days after purchasing
Hi Aimee,
Apologies for any confusion regarding your tickets. I do see that these were mobile transfer tickets and were sent to you via email on December 28th. Can you kindly confirm if you were able to locate the transfer email?
If not, we can get this resolved for you right away.
Warm regards,
SeatGeek CX Team
Was able to get the tickets I wanted at a good price.
Great service, no complaints in buying football tickets
What an amazing deal! I cannot wait for the game day. Thank you so much.
Quick, simple, wicked easy. It is always a pleasure using Seat Geek.
Excellent! Great seats at a decent price. Easy purchase.
Easy and simple transaction. I was able to purchase 4 tickets with no issue.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
Hi Tony,
Thank you for your feedback!
We're glad to hear that you enjoyed your time at the game! Our mission is to provide the best possible experience for our valued customers. We hope to see you again soon in the near future.
Happy New Year!
CX Team at SeatGeek