SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Easily purchased tickets to a baseball game no hassle, great deal, as always when I use seat geek!
Easy to navigate. Service charges are way too high.
Received the tickets within 12 hours of purchasing!
My Tickets never arrived for the game. Simply impossible to reach this company and BEWARE NO REFUND!
If the tickets are not available then why don't they take them down? Seems like a scam...
Es la tercera ocasión que compró por esta aplicación y en la ocasión anterior tuve problemas porque al seleccionar la fecha para tomar el tour del estadio AT&T la aplicación cambio la fecha sin yo darme cuenta, al llegar al estadio el día del recorrido me cuenta del cambio de la fecha, lo intente nuevamente por la aplicación y me di cuenta que el problema era de la aplicación, por lo cual decidí comprar nuevamente los boletos, pero ahora en el estadio, por lo cual tuve que pagar dos veces por el tour.
Para cualquier aclaración les doy mi número de teléfono de la ciudad de México *******102. Gracias.
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Mi orden 6P2-P6DM328, fue cancelada, no he recibido el reembolso correspondiente. He esperado más de 40 días.
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* SeatGeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.