SeatGeek

Bought a trip and tix to The Chicks in Nashville for my wife. The show cancelled and now I can't find a phone number to call and the only option they give is to return the tickets for a credit. That what they can resell them and get 2x the money. What a ripoff. I didn't get the show. You resell the tickets at the rescheduled date and give me a refund please.

I like the ease of the app, and the speed at which I get tickets, but the fees are crazy and it makes me feel that I get ripped off for trying to purchase tickets and it makes me want to stick to Craigslist.

Purchased tickets for 10-16-2016 Gwen Stefani concert at the Forum in LA and was told tickets from Seatgeek were invalid. Went to the box office and was told my seats were sold twice and this happens all the time. I had to buy an additional set of tickets to get in, so wrong! I also tried calling for help and was told I had to go directly to scorebig for help with double sold tickets. I called the 800 number for help for scorebig *******324. The recording on the voicemail states they don't help with invalid tickets.

I DID Read the fine print on my ticket // paid over 500 for a pair to see Kendrick Lamar and Travis Scott. They would not let me in with the e ticket // made me go find a printer and print it out. Hence I missed the entire Travis Scott set (of the two I was more excited for him).

The reason I rated u guys like this was that I originally bought tickets that were advertised. Come to find out that my order was rejected because the tickets were longer available. On my second order, it said that my tickets were not going to be ready until 1 hr. Well I was nervous because the game was in an hour. I didnt know if I should drive and be left without tickets or wait and be late. I was worried that I probably wasnt going to get my tickets on time and also worried that I was not going to make the game. I did however get my tickets and was late cuz I waited prior to driving down to the stadium

I've used seat geek numerous times to purchase tickets and numerous times for the Sounders specifically and this was the most cumbersome and lengthy process to get to my actual tickets. I've always been able to get my tickets immediately in the seat geek app but when I bought tickets Sunday, I had to check my email numerous times to see if the order was processing, accepted, then confirmed, then a couple more before I finally got an email for my tickets. And they weren't able to be sent to the app. I was pretty disappointed in the service this weekend and hope that isn't the new standard for purchasing tickets through seat geek.

I attempted to purchase tickets for Remembering Pavarotti at the Dorothy Chandler Pavilion. They were $220 each and I got four tickets. I couldn't find the confirmation email since it was sent under the name of UberSeats. When I finally found the email and opened it, the tickets were for the wrong event, wrong day, wrong time and the tickets they sent me were for an event that had taken place earlier that evening. They will not refund my credit card for the $880 charge for the wrong tickets that were never used.

I was extremely skeptical of SeatGeek along with the Reseller Ticket Network Direct or TNDirect (including another subsidiary called Ticket Galaxy).

I was wrong-- the service was amazing. I ordered 2 VIP tickets for a show, and Ticket Galaxy was all over it. They reached out to the venue to setup the Will Call without problems.

I did run into an issue where our parking pass was not included at Will Call, however Ticket Galaxy immediately provided a refund for the cost of the parking.

I will absolutely use SeatGeek and TNDirect again in the future.

Drew

I had to go on several times while I was at the door of event trying to buy tickets. Didnt realize the tickets that were PENDING didnt clear, even though it said it would download in 30 min. Then when I was at door I pulled them up and it said the tickets I purchased were no longer available. This happened to me 3x. I was not happy and very late.

Seat Geek is the worst company in the history of commerce. I bought my tickets the day before the game and didn't find out until 10 minutes before opening pitch that the tickets weren't available. The lady on customer support then proceeded to tell me that Seat Geek wasn't responsible for the tickets that I bought. If they aren't responsible, then why did I pay Seat Geek for my tickets? I was very nice on the phone and customer support somehow managed to hang up on me 3 times. I will never buy from Seat Geek again they are a horrible company. Never buy tickets from this company if you want to be able to get into the game.

I spent initially $7,000 for World Series tickets on the only day that five family members could attend together. SeekGeek's website advertised Game 3 tickets for sale. So I bought them. BUT I sadly found out they mislead me, and probably many others, by selling tickets that DO NOT REPRESENT the tickets I bought. These tickets were for the 3rd home game which is actually World Series game 5. Nobody in sports calls World Series Game 3 the bizarre name of Home Game 1. I spend several hours on the phone waiting to discuss how I was given Game 5 tickets instead of the Game 3 tickets I bought. They essentially told me it was my fault for not knowing the way they sell tickets. They lied to me and ruined an opportunity to see a World Series game. I will never buy anything from SeatGeek again and I highly encourage you to go elsewhere for tickets. SeatGeek lies and misleads.

Found tickets for Washington wizards game the day of. Saw the same tickets on stub hub for$15 more. Purchased tickets at 3pm. Started calling and texting seller at 5:30pm. My order was canceled and seller said he only had one ticket and not the three he listed. I'm sure he sold the two for more money.

Bought tickets that said, returnable by a certain day. However, I found cheaper tickets with a better view and when I called them to find out they said tickets were only exchangeable for credit

ALWAYS, the best prices and the easiest place to find tickets for any event. This is just the most recent example of SearGeek being far and away better than the competition. I couldnt be happier with all of the event tickets Ive purchased on SeatGeek.

My son-in-law spent 200$ US on four tickets to a Calgary Flames pre-season hockey game. After he and I spent many hours with their customer service reps; we still have no tickets.

I bought rockets tickets and it was sent to a axs account that didn't exist. Wasn't able to log on to the account and had no access to the tickets. No refund, no ticket swap. NOTHNG. Basically scammed out of the tickets never buying from seatgeek again. Terrible customer service. Very disappointed I always bought my tickets from here

Will not give refund. Scam. Resold my tickets and won't refund. Still out 560.00. Avoid these total $#*!s. Avoid Jack Grotzinger, this is a con with no accoutability. Please avoid and buy your tickets from a scalper, better deal.
Total mistake on my part to trust these $#*!s.

Terrible ticket company; not willing to help with postponed and/or switching for better seats (at a higher price). Try staying away from this company people.

I bought Morgan Wallen concert tickets during presale—they were quick to charge my card IMMEDIATELY. Months later when I realized I would not be able to go and wanted to sell them and just break even (which I did), they inform me I will have to WAIT on my money from the resale of my tickets for over 7 months until after the event has passed despite the tickets never leaving their hands from purchase to resale. They charge you immediately (including their ridiculous fees) when you purchase tickets but hold on to your money for a crazy amount of time when you resale tickets. Should be a crime! Will NEVER buy or sell tickets through their platform again!

Was not able to log in to the website while at the SF Giants game vs. Minn. Twins on Sat. June 10th to retreive my 6 tickets which cost me about $600.
I was trying to download the app unsuccessfully at the Will call window. All I had was my receipt and I knew the seat section, row and seat numbers but seat numbers did not appear on my receipt. It finally got resolved by the management office who confirmed the seats were not sold as a duplicate and only to me...
In short, i could not download the tickets at the time of the game, no WI-FI connection and I could not get internet service.
My receipt was barely enough to get the tickets after much deliberation and 45 minutes of negotiation.
SEction 106, row 7, seats 13, 14, 15, 16.
Row 9 seats 15 & 16.

While purchasing the tickets 3 times I was told the seats were no longer available. When I clicked back In to purchase seats the 3rd time I didn't realize I selected game 1 and Not Game 2 and I purchased seats to the wrong event... I didn't realize this until I got the event on 4-12-2019 that my seats were for the 1st game of the series on 4-10-2019 and my seats were no good cause that date already passed. I tried to call up and ask the night of the event but I was struggling to get through to receive assistance and I had to go to the ticket office and spend $1200 on 4 more tickets

Bought tickets 4 months before the event for my wife's birthday and anniversary. Never received tickets from them. Do not use them. Absolutely worthless.

Excellent deal on day of show! Fairly low fee price and great seats! Easy to receive from email. There is really nothing more I can say! Great experience.