SeatGeek

I've used SeatGeek five times now to buy tickets to sporting events and it's always a smooth, easy transaction. I get my tickets in minutes and they're sent right to my phone. Easiest process ever no waiting!

You can't purchase more than one parking pass… I'm sure they just want more customer info to sell $$$$.
P.O.S(piece of) app only allows you to buy one at a time, waste of time, this is why I don't even go to concerts anymore, all this technology and no efficiency at all.

Here is my email to seat geek the day after they took my money for tickets I never used: Please refund me the money I asked for in an email I sent to seat geek right after I paid you $106.12, when 4 tickets were $15 = $60. It was after I paid that that I found out there was an $11.40 charge for each ticket. I then said through an email: please cancel... and this was a day before the game. The game is over now, I cannot sell the tickets from the past. I want the charge you took from my bank account erased or refunded or I will be going to my bank to file fraud charges against seat geek.
The photo was taken by me of the game in question. It shows the stadium was less than half full. I bought tickets at the park the day of the game, I never accepted anything seat geek sent me online. I also included my bank statement showing that they have taken money out of my account after the game.

As far as finding tickets, the ratings and so on, I'm satisfied. What really disappoints me and pisses me off is, the ticket prices are bad enough. But then, when you're ready to pull the trigger anyway, there they go, just like TicketBastard, surcharges and fees. Total BS. I mean really, a $3 a ticket fee for printing the damned tickets myself with MY printer, my ink?

We purchased tickets for Billy Strings at the Ko Ko Booth Amphitheater in Cary, NC. I paid over $500 for pit tickets in front of the stage. When we arrived, we were told the venue does not accept QR codes. They only accept bar codes tickets. My attempts at reaching customer service were met with dead ends. They have no number to call. I'm out the money with no other recourse. I will never be buying any tickets through this site ever again. Very dissatisfied customer.

Beware! Unreliable seller! Concert was advertised as presented in 3 days with NO disclosure that it had been rescheduled for a date 6 months away.
I bought a ticket for an event scheduled in 3 days, but received a statement that a ticket for the event would be delivered to me within 48 hours of the event occurring over 6 months from today. Which I am unable to attend! Bait and switch! No recourse because the event was rescheduled and not "cancelled." I paid $60.00 fee to seller for this "privilege." Overpriced and fraudulent. I'm apparently standing in the "stupid" line and DeadBeatSeatGeek profits from suckers like me. Bad experience.

Before purchasing tickets I was made aware of the return policy. Once I found out I could no longer attend the event I began the return process. They still have not given me my return and the person I was communicating with no longer replies. It has been two weeks

This is an absolutely horrid service. I purchased very expensive tickets to a Celtics playoff game 3 days before the game. 24 hours later, the tickets were still 'pending.' A few hours after that, they were cancelled by the seller, who then relisted them on SeatGeek for twice the price I had purchased them for the day prior. By then, of course, ALL of the tickets through all outlets were far more expensive. This is criminal.

I purchased tickets to a concert 2 years ago prior to COVID and never got them. After multiple emails and phone calls ro SeatGeek with the same response every time..."we are trying to contact the seller. The seller is having issues with the transfer platform." we still do not have our tickets. Now we miss the concert, are out $600 and have wasted time off used for our jobs due to the rescheduling of this concert twice. We only used SeatGeek because we could purchase 4 tickets vs 2 at a time through Ticketmaster. Next time, we'll pay more and risk being separated from our group just to ensure ticket delivery.

SeatGeek sold us two tickets at ~$600 each, and then was unable to deliver the ticket. This industry can use some regulation. Is there any legitimate reason that an electronic ticket cannot be delivered instantaneously following payment in this day and age? No! SeatGeek should feel shamed for establishing a platform for scammers. U.S. Law should prohibit the sale of tickets that cannot be delivered on a routine basis, or sellers need to compensate buyer with 2X of the ticket price.

I didn't have a problem with this order it went smoothly and I received the tickets instantly. However, before this I tried to buy tickets for this same games twice. The first time it told me my seats were pending and about 24 hours later I received an email saying they were no longer available. So i went back to find new seats and to my surprise the exact seats that I tried to purchase the first time but was rejected were there (and they were 30 dollars more expensive). I tried again to purchase those seats and then a little over 24 hours later received the same response that it was "no longer available" I understand that this can happen sometimes but to have the same tickets on there twice and at different prices is a little frustrating for the buyer. If I didn't need to purchase these tickets quickly for a gift I would have looked elsewhere

The process of finding and choosing a row is fine. I would prefer to choose seats also. The payment process was cumbersome. I had to re-enter the (same) information three times before the site would take it. I was pleased to be able to get tickets, but I found out later that stubhub has better fee structure.

Seatgeek displays an utter lack of concern for their customers. I purchased tickets to a Sharks playoff game which were never delivered. I called Seatgeek multiple times the day of the event and never got through to an actual human. My emails were also not returned. Not only am I out the cost of the tickets, but also food, travel and whatever my wasted time is worth. My only recourse was to stop payment on my CC and use my contacts in the media to get my story out to as wide an audience as possible. Stay far away and use any other service as it is obvious that Seatgeek does not care about customer service.

SeatGeek claims the only way to access the tickets I have purchased is through Google Wallet. Unfortunately Google Wallet, according to Google technical help, is not available for the iphone. Days go by I sometimes receive an email from SeatGeek, but so far no tickets and no refund. I contacted my bank without much response. Suggestions?
I urge others believing they will receive tickets on their iphone through Google Wallet to check first.

Bid on something money gets taken out of my account waiting for the tickets don't get them because somebody on the some other end decides they don't want to sell them for that price all of a sudden third time it's happened to me waste of time

I seem to have a problem with this site about 4 out of 5 times I try to use it. Customer Service has to do some weird work around. Today, they have NCAA regional listed at 3:30 AM, instead of 5 PM so tickets do not show up. I called and they say they have been having trouble since yesterday. Unbelievable. Stay away.

Every thing was fine, except I was a bit put out by a fee for two tickets of almost $60. The tickets were apparently brokered by Seat Geek from Ticket Master. I didn't see the fees until check out. I let it go, but it was not a pleasant surprise. It's difficult to compares prices of different seats when some have very high additional fees and others don't.

It would be very helpful and more transparent if the price of the ticket shown when hovering mouse over the seat, included all fees and surcharges, since some tickets have no surcharge and some have a surcharge equal to an additional third of the price shown.
As it is, we really don't know the price of the ticket until we check out

The instructors, lessons and business ethics are great! Golf is one game you can play or try to play, for a long time (50 years in my case). I had a mid-level membership with RevolutionGolf.com ($57/year). This year, I had a total hip replacement and can not benefit from lessons, so asked if I could have a refund of this years annual subscription. AdamR after a few minutes, issued me a refund!. It is great that there are still some companies that have: "Good Heart".

Theres some problem with seat geek tix at td garden - its known to the guys at the gate. The electronic tickets sometimes dont work. We thank god figured out to use the pdf version, but this was ridiculous. Taking three kids to a basketball game and we couldnt get in.

I got tickets to louder than life festival. It was advertised that I was buying an e ticket. They instead delivered a paper that I have to print out that says not a ticket for entry and I have to exchange it at the box office. I'm coming from 5 hours away and I don't feel secure that I will get in. I tried to get a refund so I could buy them on a secure site and I can only sell it for half the price. I really hope this works

I bought tickets on the mobile site. I opened them in my account, no barcode. It says you must add to Apple Wallet but has no button to do so. On a whim I download the app. Log in again. STILL I must add them to my Apple Wallet, but at least note there's a button. I do. I finally get them open and enter. What a terrible experience!

SeatGeek promises your tickets will be next to each other. I bought two tickets to Illenium in Denver and the seller sent two separate tickets in entirely different sections. One ticket was the promised section and the other was two levels up in the stands. The listing was a single listing for two tickets in the promised section. Our sections are accessed by two different gates. Who would by two tickets to take their significant other to a concert just to say "see you after the show!". I have tried to get this resolved through SeatGeek's support but I've gotten nowhere. The seller said to send the ticket back and it's been sitting in a sent (but not accepted) state for over a day. I had to make the call to just buy another ticket for myself so that I can be somewhat near my wife at this show. I will never go through SeatGeek again.

I'd give zero stars if I could. They use the guise of being helpful to notify you of parking - but they only give you their pricing information, not the whole truth. The parking link led me to pay $60 bucks for parking in advance, making it seem that I would not get parking if I didn't buy in advance. Then I get there and find out there is plenty of parking for $25-$30. And the lot I prepaid for was further away! Complete, intentional rip-off. Also, tix have to be on your mobile phone. What if your battery dies? Such a garbage experience, that I simply wont go to any event that requires me to use this app. Complete trash.