SeatGeek

It was easy making a purchase off the SeatGeek app. However, getting the ticket was a challenge, as you had to go through third party websites in order to obtain them. Unfortunately Ticketmaster's website kept going down (that's who the tickets were from). Luckily I was able to finally bring the tickets up on my phone at the gate at the stadium after numerous attempts. Wasn't quite as easy as StubHub.

Do not purchase tickets from these people.They are crooks. I purchased a ticket from them for a football game in las vegas and could not get their app on my phone.Had to purchase another ticket from a reputable source. Now they will not refund my money. Seatgeek sucks I am going to the top if I need to

This was the first time I was using seat geek. It worked well with the ticket delivered straight to the phone. Used the phone to enter arena. The only improvement is that the ticket display screen was very sensitive and sometimes skipped two tickets at a time. A next ticket button or reduced sensitivity would be nice ;).

Seat Geek is the easiest and most economical way to buy tickets to pretty much anything. I love the ease of use and the ability to see where your seats will be located within the venue you are searching. Anytime you need tickets, whether planning on advance, or at the last minute, this is the way to go.

I went to purchase three tickets for tomorrow nights Yankee Nets game and entered all my credit card information. I received an email staring that I would receive a conformation email shortly. Several moments later I received an email stating the tickets were no longer available and that they had been sold. I called customer service to inquire and was again told the tickets were sold already. Keep in mind I already payed for them and I had recieved conformation about them. Ten minutes later I went onto StubHub and bought the same three tickets. Go home Seat Geek! I would never recommend you to anyone.

I recently bought tickets to a concert. I did not realize that I could get them at face value on the concert site website. SeatGeek claims that they have the best deals and I like the idea of consolidating all of my ticket purchases on one site. Their advertising is false however, as they are legalized scalpers even when less expensive tickets are available. I find this despicable!

Was planning to order tickets and received an error on the site. Bought tickets on another site, then later received a purchase confirmation despite never having bought any tickets. Tried to contact seatgeek 4 times via email and web form (cannot find ANY contact number) and have had NO response. Now I have to dispute the purchase through my bank and potentially cancel my credit card.

I bought four tickets off this website. I received an email from SeatGeek stating I'd receive my tickets through email shortly. I never received the tickets that day and the next day headed to the Texas A&M stadium I tried calling, no answer, I tried emailing, no answer. By the time I made it to the game I had to go spend $240 more dollars on tickets. I've tried to get in touch to talk to someone and no one answers. I don't want you to spend your money on a site that doesn't care if you get your tickets or not. I'm still waiting on a call or email. I will not be ordering from here again. I've taken my card off the account and deleted the app.

I tried to buy tickets using Apple Pay - SeatGeek said the order could not go through and my card would not be charged. So I used a credit card. But SeatGeek lied. My first order went through so I spent $1000 on tickets instead of $500, SeatGeek said that all sales are final. Um... hello. So I got screwed over by SeatGeek.

I used your service to buy Seattle Sounders tickets on Sunday, and to manage my season tickets the day before. As well as general flakiness on the website during this purchase process, your app failed completely on the day of the game, preventing myself and thousands of others from using those tickets to access the game (staff were forced to just left ticket holders on without proof, as I'm sure you're aware). Anyway, was a very poor experience that we're hoping won't be repeated any time soon.

Scam! Beware this company is a scam! Bought tickets that were never delivered and they s charged me and would not provide a refund. It took 26 minutes on hold for one of their reps to pick up the phone and they were not helpful. They said they would not refund me and that they were not able to fulfill my order! They just stole money for me for no good delivered. Just awful! Ruined my day with my family as I was so upset and stressed out. Luckily I found a scalper on the lot.

I tried to get a refund right away after I found out this was from ticketmaster. They didnt want to refund me but give me credit for it. I highly suggest anybody not to use seat geek they are a fraud and scam artist. Please dont use them

I want to give SeatGeek and opportunity to respond, but it appears the mark-up for tickets I purchased was huge! I ordered 4 tickets for Disney's Frozen on Ice for $71 each. This was less than the prices quoted by the venue and Ticket Master. I received the tickets a few days later. The face value of the tickets was $50 each but the fee I was charged was $384.15. When I called the venue about the discrepancy I was told that the value of the ticket is what appears on the ticket and they have no relationship with the third party through whom I order tickets. I did not see any evidence of hidden prices, etc on their website prior to purchasing my tickets. Lesson learned: buyer beware! (I gave them 1 star because the tickets arrived in a timely fashion. Otherwise, I feel victimized on the pricing). If I am wrong, I will gladly write another review exonerating them.

My boyfriend wanted to surprise me with jazz tickets. The game started at 7:00 by 6 the ticket price had been taken out of his bank account, but we had not received a conformation email. He had to call in 4 times to figure out what was going on, the purchase was never finalized on their end so we never went to the game. By 7:30 the prices were 3x the original price. We never received complimentary tickets, just a " hopefully your money is refunded in 24 hours." A waste of our night going downtown and bad business.

I bought two tickets from seat geek a month before a concert. I got an email from them saying the tickets were confirmed. Then a couple of weeks later I got an email deceptively titled "Here's additional credit toward your next event with seat geek" but actually you have to carefully read the email to realize they screwed up the order. They give a 110% refund but only as a promo code. Since I am never using them again, I got a 100% refund as cash, but now the tickets are twice as much because it is so much closer to the concert date. I wonder if they actually have verified sellers or if they just say they do so you choose them over a competitor like Stub Hub, then if they don't have a seller they just say something happened to the order and give you a refund which is a scam and makes you have to pay more from Stub Hub because of the time you wasted counting on Seat Geek.

I purchased Chris Stapleton tickets through SeatGeek for his Friday (10/20/23) show only to be sent a ticket for his Saturday show (was not able to attend as I bought the ticket for Friday's show). I could not speak to a live person because they apparently don't have a customer service line? It's a landline that states "refer to our app for any questions that you may have". Their bots kept giving scripted answers to my questions. All this after accepting my payment. $#*!ing ridiculous.

I had to cancel a show because my husband tested positive for covid. I called them and told them the reason. A guy answered, who barely spoke English, telling me that they don't refund tickets. They don't care. All they want is money, which is sad.
Do not buy from them.

On Time not a Hassel to retrieve, easy to obtained, that you so much. This site is very simple and not complex like some of the other sites. I can say that because I have used them but always finding myself back at this location and site!. Great job and thanks!

This site is so easy to use... either through the app or online as I've had experience with each. My first time using it was wonderful because there were no added fees, but I wasn't as happy the second time due to fees that added almost 33% to my ticket order.

Earlier this summer, after paying $764 for 4 concert tickets, all I got from seatgeek was a note with 'order details'. It's been 2 months, and I still don't have the tickets. Looks like I have to go on a effen rabbit hunt to find my tickets. Hey Seatgeek, here's a basic equation: When you cash in my $$, you supply me with tickets! $#*!s.

Never use this company to purchase tickets. I bought 4 tickets and they charged a $118 service fee PER TICKET! After they charged my card $1800, I asked to cancel the order, and they refused to stop the credit card charge and said they can only issue me a "promo" voucher to use on a future purchase. They also said I could resell the tickets on another platform, but the tickets don't arrive to my email until 3 days before the concert. (if they arrive!) This company is a scam and I am very disappointed. I will be writing more bad reviews about them until they go out of business.

Bought tickets for The Final Four a week ago and still do not have my tickets... the games are tomorrow. Called several times and the story changes every time I call and I've been unable to get a refund. Please do not use Seat Geek.

I enjoy the purchase process from Seatgeek, extremely lite and easy to use.

However, when buying from a 3rd party... such as using Fanxchange - it can be tough as Ticket master is extremely difficult to understand.