SeatGeek

Bull$#*!! Purchased tickets said that they were being confirmed(NEVER $#*!ing happened) sent an email to request a refund and no response wtf! Hands down this was my first worst and last time I'll ever use them

UTree was the one who let me know of SeatGeek's existence - my business can be thanked due to him. I've been very, very happy with it! Easy, reasonably priced, clean UI, hassle-free. Great all-around!

Such an awful experience, couldn't get in touch with anyone, bought tickets and the concert got rescheduled for a year later and no refund option is available only site credit, can't even resell the ticket because they won't give me them until 5 days before the event, absolutely sucks

I tried purchasing tix with two separate credit cards. Both were declined for unknown reasons. There was no notifications saying why. Then the app crashed forcing me to have to find my tix again and hoping I didn't lose them

SeatGeek is incredibly fast and easy to use. It is a great feature that it provides you with a virtual view of the field from your seats when you click on them. The purchasing process takes only seconds and I had not problem getting into the game using the tickets on the app on my phone.

Great seats for the price. Had a real good time. Row D is first row of that section. Seat Geek easy to buy tickets on the App. Would like to know full price while looking at ticket prices. Always sticker shock during checkout. April 9th 2019

Got tickets day before concert to find out they had a mapping issue so I would sat in box section in the sky instead of 4th row on floor. Did get a full refund but was left with find for yourself on tickets to a show sold out the next day. Never again will I ise

Never received my tickets for the AZ Cardinals game... it was a Christmas gift for my son who drove in from Canada. Seat Geek doesnt care enough about their customers to have a direct contact phone... reviews show this is a very common issue!

A 100% return DOES NOT MEAN you get a refund for 100% of the money you spent. It means you get a credit for that amount to use on your next SeatGeek purchase. No way around that. They also have weird restrictions on what you can buy with the promo code return credit. So basically, good luck getting your value back after you give them your money. Horrible ticket service company!

I purchased tickets from Seat Geek sucessfully from for years with no issues until 11/19, when i purchased tickets for 11/27 for My Fair Lady at the Buell. While a specific row was not given the "dot"was clearly in the center of Orchestra C which is around row S. 24 hours later and i received the tickets, WW section D in the right rear corner.
I immediately emailed their support team 3 times and requested an exchange or a refund. Pamela finally responded today (LOL) and regrets my frustration? I am surprised they are getting behind a supplier selling fraudulent tickets. Buyer beware as their customer support is non-existent!

I always check reviews online for companies with which I am not familiar. They advertise on podcasts that I enjoy, so I took them at face value. My mistake. The litany of lies and omissions this company uses to shroud the truth would take 5,000 words to fully explain.
The tickets are not guaranteed, no matter what they say. If you sell tickets on this scam site you get your money, minus huge fees, 5 days AFTER the event. They charge exorbitant fees to buy or sell.
I am contacting the Attorney General of South Carolina. He loves to make trouble for business' that use unfair and misleading advertisements.

Event rescheduled for 3 months later due to Covid-19 and I was refused a refund or credit despite no longer being able to attend (I now have a newborn at home). In addition to that it took over a month for me to talk to someone to even list my tickets (so they never resold) because they got rid of their customer service phone line. They're scamming families! Avoid SeatGeek!

I bought 2 hockey tickets and was charged so much in fees that I could have bought a 3rd ticket on ticketmaster for the same price. They are charging $30 in fees PLUS tax per ticket... a complete rip off. I should have done more research before purchasing but will definitely never be using this site again. Once you factor in fees you'll find better prices almost anywhere else

As a kid, I listened to the radio and dreamed of going to a game at Dodger Stadium. Now I'm retired and go several times a month during the season.
The prices on SeatGeek allow this. It's fast, never had a problem after 50+ games, including playoffs and World Series (not so cheap prices, I highly recommend to everyone.

Just received an email that our tickets would no longer be valid at the venue. Was informed that in 4 days we could get a refund. Only thing I can think now is that the tickets from there own site, appear to have doubled in value since we purchased them a year ago. So much for morals! Purchased for our 15th at old's Christmas present, along with booked hotel and flights, and to cancel 3 days before the concert? Totally criminal. Unregulated industry that needs government oversight. Crazy they can be in business.
So, long and short, if you buy tickets, don't ever really expect them not to be cancelled if the venue price goes up and they can make a quick and dirty buck. Appalling.

Bought a ticket to the Angels game in Anaheim.
Upon entering the stadium, staff scanned bar code on my phonfe and informed me the ticket had already been used.

Apparently seatgeek's vendor sold multiple tickets for the same seat.
At least seatgeek blamed it on a vendor.

They said they would do an investigation, but i don't expect anything to come of it.

Never again. Lesson learned. Beware.

My son bought supposed floor tickets for the Chainsmokers concert. They were sent digitally to his phone. When he got to the concert, the tickets would not work. After 45 min. Of trying, he had to just go ahead and purchase another ticket there at the venue. Tried emailing and calling; no response. Hopefully he will be protected through our credit card as we have filed a claim.

So apparently if you use they're service they can just ghost you? I've reached out to customer service 5-7 times and still haven't gotten any type of response. So unprofessional!
I wouldn't trust them with anything especially the fact that they're a third party app and cannot be reliable with even answering emails. I'll never buy a ticket from them again.

Purchase tickets and not only was the tickets very difficult and long to purchase but the price was very misleading. The purchase price was $530 and once payment was submitted the total came to $808. $200+ in service fees and $60+ in taxes. No warning at an expensive price to pay. More than half of original price.

I had a price of $52 each ticket and had the open window, trying to find code, and then site crashed or something but it would not go through so when I went back on the tickets were more $59 i think? And really high "fees". I was stuck since my child really wanted to go to this concert and I had promised them once I saw the original price. Not a huge difference, but really really annoying, and "unfair"

I guess my biggest problem with this game is that the FBI is utilizing public funds for a witch hunt all in the name of the NCAA's scam of amateurism, a model that is based on the false assumption that athletes' labor is adequately compensated by a university education despite the fact that their work could gain them far more in the open market. This system seems designed to denigrate their work, as though it is something less valuable than standard employment, which is not impeded by business practices promoted by our government. But I guess that's not SeatGeek's fault. The seats were okay. I lost money at the casino. The end.

I just posted a couple tickets and read all of these horrible reviews... I really hope this isn't true, but i'm calling my credit card company now and canceling the transaction. This insane. You people should be sued and put out of business for STEALING people's money!

Using SeatGeek for the first time was definitely easy, but I do regret that there was an issue with what I feel were hidden fees. During the entire transaction, I never saw that the app would charge me $30 per ticket as a service fee until the very end. As you are going through the process, your attention is held to the left of the screen, including the last "Confirm" button. Sadly, just as I hit that button to confirm my purchase, I realized (too late) that on the right was a running tally of the charges. Talk about a surprise! My total for 5 $68 tickets to a college football game came to almost $500! Couldn't cancel or request a refund. I was SOL. Buyer beware, and make sure you are reading EVERYTHING before you click "confirm". And just so you know, they have a hidden a 20% off discount coupon for first-time users in a post about whether their services are legit or not. Again, didn't see it in time for it to do me any good, but maybe it'll work for you!