SeatGeek

I have used SeatGeek on two occasions and have not been disappointed. Excellent seats for a great price and the concert tickets arrived within two days of me placing an order. Will continue to use this company whenever possible.

Easy to purchase tickets for upcoming events. It would be better if you could select specific seats, I needed 3 seats and one of the choices showed 8 seats together but did not specify which seats we were actually purchasing.

Prices very good. Lots of availability both as to events and ticket locations. Only problem is that a do not normally carry a cell phone, so the "easy" method of accessing tickets isn't easy for me - don't even have your app. Need to print tickets.

I've been using Seatgeek for a while now and I don't think I'll ever use another site for tickets again. Very easy interface. Decently priced tickets and rating system. My favorite part is probably being able to see the whole price without the hidden fees.

I work in UX and SeatGeek has some of the best around. Love the quality of deal tags! Easy to make purchases. My feature request would be that you serve up cool events happening near me every now and again via email/notifications. Could probably get me to spend more money!

Purchased tickets to see Pretty Woman with my mom. Never received it nor my money back. Dozens of emails and phone calls leading up to the event all of which did nothing but run me around in circles and make excuses. Since then they will not respond to emails and have been left on hold with customer service for over 4 hours collectively. Am now having to dispute charges with my credit card company - worst customer service experience ever! This company is complete garbage - do not purchase from them!

Great app for purchasing tickets but it's been very difficult in selling tickets to a concert I can't attend now. Im not receiving the verification code to confirm my phone #. Multiple reps have made suggestions but nothing has worked. Still waiting for fix!

I purchased tickets ONCE on another site & was totally blown away when the final cost showed up!
Seat Geek gives ticket prices, including all fees, straight up; no surprises.
I also like that tickets are delivered, right away, to my email for printing.

Ive used seat geek for awhile now. The site is super easy to use, never had problems. Overall I use this site more then other sites because of the option to see ticket price with fees. You know what your paying before clicking purchase.

Did a return on tickets for a concert for $650.00. It was still in the time frame to do a return. I followed there instructions. They said within 24 hours you would get word. Nothing but crickets. Looking at my seatgeek i still have the tickets. Thanks Seat Geek. I will never spend any money with your company and will give a bad review on every site. This not how you do business. But since this is how you do business, you don't care for customers and the hard-earned money they have worked for. Stay away from this site, it is terrible.

I had my doubts about whether the tickets would be legit but we were admitted to the ballpark and enjoyed the game. Will continue to experiment with this service on cheaper events before jumping into anything expensive.

Considering the recent event in America, I would expect a full refund for the $ spent. I will probably not be able to make it to St. Louis on another "make up" date. My only hope is that perhaps MLB and this ticket company come together and make it right. If it was just me, I would have not even bothered getting almost $900 in tickets, but it's for the 12 year boy who still loves baseball.

Purchased 6 months ahead of event, 5 months before found out would not be able to attend, should be no problem to get refund or credit right. WRONG! You can try to sell, most likely at a loss- this ticket broker sucks and I will be advising anyone and friends not to use this service - there's better ones out there with better return policies. Plus their CSR group is lame.

Terrible service. Sold tickets on here and was told it would process in 24 hours the. Could take 3-5 business days to process. Well today is day 6 and STILL nothing. Went to my bank and they have no signs of receiving anything from "seatgeek". Everyone just use "TickPick" there's no fees and cheaper prices! Don't use SeatGeek worst service!

Same ticket on Seatgeek was about $20 cheaper than stubhub so I gave it a try. After being billed for the 4 tickets on my AMEX i then get a note that the "tickets are not available". They will take 3-5 days to credit you back even though they didn't deliver. I can still see the tickets on their website and Stubhub, so I ended up buying on stubhub.
I tried contacting them through IM Support twice and no response after 10 min. I finally got an email response which was not helpful and a phone number that no one ever picked up.
Piece of sh. T company.

I understand fees are apart of the business and how business make profit, but when researching ticket costs I think fees should be posted clearly or added in already. Other than that, great app, super easy!

Terrible company! I have a purchase fraud I'm fighting and I can't get anyone to answer anything. No emails, calls, nothing. Sit on hold for a CS rep that I don't believe actually exists. Save yourself time, misery and definitely your money!

DO NOT use this service! We paid for tickets we never received. Seatgeek is really good at taking your money but terrible at actually giving you what you paid for. We have called everyday and all they tell us is that the tickets have been transferred and that they will "reach out to the seller and get an update. And then nothing. No call back, follow up, and NO tickets. Worst customer service ever. We will NEVER use seatgeek again. Use vivid or stub hub they are much safer.

They charge my credit card and told me the listed ticket is not available after the fact. Now I have to wait for 3 days to get my money back leaving me without enough funds to purchase other tickets. I contacted them via email (cause there is no customer service number available on their site) and they kept responding with general answers instead of looking up my specific order. Mean while the same tickets that I've tried to purchase is still showing on the app as available. They did not offer replacement ticket nor have they tried to expedite the refund so I can use the money to purchase other ticket. The worst experience I've had with online purchases.

Absolutely do not buy tickets from SeatGeek. Sold my tickets from underneath me twice and completely ruined my daughters birthday. Lied to me for two months straight right until the last minute. Concert is sold out had to cancel our entire trip because they wanted to make an extra buck. Teenage daughter is crying herself to sleep as I am writing this.

A long time, customer never had a problem... until recently. An expensive ticket purchase with a prime seat assignment turned out to be a General Admission event. SeatGeek didn't reveal until AFTER the purchase. Their customer service is non existent, don't publish a support number, only email. The person on the other end was clearly not equipped with the skills or the information to keep a loyal customer. Fortunately there are other options, I will now go out of my way to avoid using this search engine.

I was not sent digital download even though I ordered from my phone. Had to go to the box office. To top it off, we missed the first 3 goals of the game! Happened like that. It by far, the worst experience I've ever had with seat geek and I think I will be moving back to Stub Hub or see what this Gametime is all about. Sorry.

I enjoy going to baseball games and live shows often so when an app can help facilitate the purchase of a ticket in a cost-effective and time effective manner I'm all about it. Thanks for making it stupid simple and painless:-)