SeatGeek

Hefty fee charged to both seller and buyer; it tried to tell which ticket is more worthy, but it failed badly since it doesn't understand each stadium or concert hall. Overall, very bad.

I would give zero stars if I could. I don't have enough space to type what I need to, but when trying to sell some tickets purchased on this app, it somehow linked some totally different tickets that I had saved in my MLB Ballpark app. I wasn't trying to sell the MLB Ballpark tickets, only the ones purchased through SeatGeek. The tickets that ended up selling were valued way more than what I set the selling amount for. Yes, I would think at some point I should have noticed the wrong tickets were listed, but the MLB tickets should have never even linked with the Seat Geek app. I will never use any of these again. I lost alot of money over this.

Got my ticket fine everything came through Ticketmaster super legit.
Couldn't find my ticket at first contacted their customer service who is able to help me through the chat and figured it out.

I bought tickets the day if or event and we had amazing seats for such a great price! This is the second time Im using seat geek and I could not be happier

Love the different ways of searching for seats & that I can easily see good deals on the map. The 10% discount code was what prompted me to use SeatGeek for my tickets.

I was charged for tickets i didn't use because of confusion with the app and payment processing. I have sent a complaint, but keep getting passed around.

My total experience was maybe 10 minutes. Clearly showed prices, from least to most expensive just how I like it. Checkout was simple. Only critique is I wish it let me use PayPal.

My experience with SeatGeek has been absolutely terrible. They refuse to refund under any circumstances then wait until the last minute to send your tickets so it is too late to resell. Terrible.

As you can tell from the one star reviews and subsequent replies from Seat Geek, this site only collects ticket information from the many resellers out there. Unfortunately, this lends credibility to the many scammers by lumping them in with the reputable dealers. You assume there is some screening process done by Seat Geek, but that doesn't seem to happen. I purchased a Super Bowl ticket only to have the dealer contact me to tell me there was an error and were refunding my money. This tied up my credit line for a few days and could have held up my subsequent purchase from StubHub. I was lucky, the refund did come through and I was notified by RazorGator in time to purchase another ticket. Seat Geek should track the dealers' performance and exclude those that are not providing a basic level of customer service. If Seat Geek becomes the goto place to find tickets, they should be able to insist on performance by the resellers they include on their site. I will continue to use them to scout tickets, but will probably only buy from resellers I am familiar with.

Absolutely terrible! NEVER USE THIS SITE. If I could give negative reviews, I would. I bought tickets to a huge game for around $200 and almost a WEEK later they inform me because of some technical error, the tickets aren't available. This technical error = trying to make money off a higher buyer.

I bought tickets to an event and a parking pass. I pay 20.00 on the site for the parking pass, then when I get to the event the parking price was only 10.00...Im not a happy camper!

We ordered tickets on line; several emails on our phone to get seat geek app,
Seat Geek sent us to AXS to get tickets; then ended up getting the wrong seat. TOO MUCH, just so you can save paper. Never ordering from you again.

I purchased 2 tix to Adele at Staples for 09/20/16 -- they were close to 1K. AFTER I purchased the tix, I was reading reviews for SeatGeek and needless-to-say, was a bit in panic mode. The eMail I received confirming they were sent had a blank tracking number! I was finally able to track down the fed-ex number and you can be sure I tracked that on an hourly basis. Well - the tickets were delivered; and, they even called the day of to ensure I received the tickets and to enjoy the show. So yes, the communication could have been a bit smoother; but, all-in-all it worked out in the end and it was an AMAZING show. Would I use them again? Probably --- I just hope they smooth out their en-route communication...

I really liked the discounted price UNTIL the excessive "handling fee" hit, but all in all it's still a fairly good price and so far I have not had any issue purchasing, receiving, or using my tickets.

Purchased tickets for an the Iowa /Illinois game. Never received the tickets event. Tried calling several times and was told someone would contact me with refund. Two months later still no refund.

Very easy to find my seat and love seeing the picture of the field before you purchase. It was exactly from that spot. Once I purchased I got it within an hour.

It was very simple to purchase tickets. Hopefully we have good seats at a reasonable price. There is a toll-free number if you have problems purchasing your tickets on their easy app

Sellers fees/buyers fees a bit excessive for higher priced tickets but it's great otherwise. Easy to access your e-tickets and get scanned in the venue. Everything is streamlined and easy to use.

Found just what I was looking for to surprise my mom! The process is easy. I've never had a problem with seatgeek and will continue to purchase my tickets through the site/app.

Just wanted to do something special for my son's 21st birthday. Glad I was able to find 6 seats together. He will be extremely excited to attend the game with the family.

Got to the playoff game and tickets were invalid. Worst experience ever. Humiliating... No response from email sent to seat geek. Dont ever use this site. No one has contacted me yet.

How is a company not going to have an active customer service phone number? Ive been waiting on a refund for a concert that was cancelled in June of 2020 because of covid. First email said they were waiting for a postponned event. A later email stated that the concert was cancelled and I would recieve a refund that could take up to 3 months. Still have not received a refund. And it was almost a $300 purchase. Ive sent several emails since that is the only way to get ahold of this company in any way. It said I would receive a response within 24 hours and has been months ago. They do not respond and do not communicate in any way. This is a horrible way to run a business. There was never a concert so refund the money already.

I ordered tickets for a concert and never received them. I got an email saying to watch out for another email/link to get my tickets but it never came. I downloaded the apps, still no tickets. Worst of all, I have spent hours in chats with representative, sent them screen shots, etc. still nothing. DO NOT ORDER TICKETS THROUGH SEAT GEAK!