SeatGeek

I looked on the Seat Geek site for baseball tickets but didn't accept the offer. Nonetheless, I was charged and money was removed from my account ($166). I have written to the SeatGeek support team and they do not even respond!

I've never personally used this website or product, however their ad choice and how they present themselves says enough. Seatgeek ads get to me, they traumatize me. I don't wanna see someone's $#*! talking before I watch my YouTube video. I can't stand it, the torment, the voices, it's all awful. Please just redo your video advertisements, I can't take it.

Hey,

I often buy tickets on Seat Geek or my friends. I'm pretty loyal to the site and thought the site could offer some package at the end of the season when tickets aren't selling as much. Knowing the blue jays won't make the series, the demand will probably be down. Therefore, they could have a package (5 games for 50$) - I know Philly or some other city did that with their team

A couple days later i received the other two sets of tickets by FedEx. Same thing only worse. Seats even worse than the first set, never would have bought these either and on top of that seats were a partial/obstructed view which SeakGeek customer service assured me two different times would be noted or shown before final purchase was processed. Nothing was noted at any time before or during or after purchase process.
I will be contacting SeatGeek for refund of these tickets.
Truly terrible policies.

I bought a ticket for a Harry Styles concert from SeatGeek. Got the ticket, showed up at the venue, and was told that my ticket was invalid and I would need to contact SeatGeek about it. I spent half an hour on hold before I talked to a representative that was having trouble even finding my name in their system. When they got it figured out, I was told I'd get a 120% refund. That was over a month ago and I haven't received anything. I've tried calling SeatGeek multiple times only to be on hold for nearly an hour each time. I sent an email, to which the only reply I got was to not send any more emails. I just want my money back.

I bought tix here and they never sent them. They ripped me off! They say the tix will be available 24 hours before event (even though you purchase 1 month out). Then the night before they dont show up, and nobody answers the phone or email. I sent 7 emails asking where my tix were, and 4 days after event i receive some form letter- "we have high volume of calls... we'll get back to you when we can...". They stole from me and they will steal from you as well STAY AWAY! Use stubhub or something legit.

SeatGeek is a really cool online ticket retailer. My only complaint is that the two tickets I purchased for Tony Bennett are seats 5 & 7. It shouldn't be an issue for me but if I could make a recommendation, I would update ticket options to include "&" sign versus "-" sign. (Ex. Seats 5-7 vs. seats 5&7). I think this would eliminate any confusion for others trying to purchase tickets together. Other than that, the site is great and offers a lot of choices for events and concerts. Keep up the great work!

Went to watch my Minnesota Wild beat up on the Vegas Golden Knights at St. Paul's Xcel Energy Centre. Easy to find what I needed for the price I wanted. Loved the mobile tickets where they can be scanned from my phone. Will use SeatGeek time and time again!

Last Saturday my son and I bought tickets to the ACC football championship game immediately after UNC won their game. We paid for the tickets on line and received a confirmation number from seat geek. Cost = $166 each. The following Monday, we got an email that the tickets were not available and my credit card was being credited. Today, the same seats are selling for $525 each. I will never use them again and will tell anyone who will listen about how were shafted.

Look, people make mistakes. Sh! T happens. But when you need help, Kelvin/Telvin with Seat Geek will get you what you need ASAP. I am writing this at 9:51 PM EST. Here's what happened, and here's why this is this was the best experience I've EVER had with customer service.
I made a typo on my email -- my tickets were going to be sent no where. I was so anxious as my event was coming up. I emailed a few days ago, no response. I called today around 8:45 PM EST. Kelvin/Telvin answered and asked what had happened. I explained I made a typo when signing up and the email was wrong, furthermore, that email did not exist, and I needed to change it. He PERSONALLY reached out to the seller and fixed it for us. Gave us a call back at 9:48 PM EST (less than an HOUR later! WOW!) and it was fixed! Our account had the right email and the tickets would be sent the day before! 10/10 Experience! Thank you Kelvin/Telvin!

Ever since I used your app. I realized that its saving money and time. It would be great if you had an option to buy parking pass at a lower price. Every time that I pay $25.00 per parking at the stadium I feel that I have been ripped off.

I have not yet had any problems with purchasing my tickets with seatgeek. The app makes it so simple to view what each seat would look like from a first person view. You can click on a seat and it shows the stadium and view of the seats. Its great.

Bought tickets to an even 3 months in advance. 1100$ worth totally.

1 month before the event - Customer Care emails that the tickets I received are not usable. They declare that the vendors / brokers behind the scene are to blame.

I accept the facts and request a full refund. Their buyer guarantee states I am eligible for one. Customer Care refuses to issue a cash refund and recommends that I go to my credit card issuer and file a dispute.

I'm surprised they get to live and tell another tale. So many reviews have been denied entry at events. I am thankful that I didnt have to endure that.

It was the easiest tickets Ive ever bought in my life. It took a matter of 30 seconds for me to search the event and pay for them. Tickets come straight away and you get a email confirmation as well. Great app and idea

I understand that some tickets are being re-sales from other people but the amount of profits they make from us its ridiculous, why can people sell their tickets as of face value... so that true fanatics can enjoy the sports (football, concerts) what ever the case is!

This is a waste of money! We spent 129 dollars to stand outside of the stadium with phony tickets AND am having the most miserable time getting a refund! Seat Geek will not answer your calls or your emails, but they are more than happy to RIP YOU OFF and steal your money. Please, learn from my mistake and do not support them! They need to permanently removed!

If you read all the negative reviews, Seat Geek's company line is that all they are is a "seat aggregator", they don't have the tickets. So their apologies amount to absolutely nothing. As far as I'm concerned, Seat Geek should be banned from doing business due to being an unreliable middle man.

I always check Seat Geek first for tickets. It is rare for me to exhaust Seat Geek options before turning to TM. I love how they rank tickets based on it being a good/bad deal compared to face value. Super helpful in making a decision! The app is easy to use, and great for narrowing down specifics about tickets to be purchased.

I've used SeatGeek five times now to buy tickets to sporting events and it's always a smooth, easy transaction. I get my tickets in minutes and they're sent right to my phone. Easiest process ever no waiting!

SeatGeek is amazing, very easy to use and the ticket prices are unbeatable! I was very happy with my purchase and the ease of getting into the stadium. I definitely prefer seat geek over StubHub or Gametime!

We purchased tickets for Billy Strings at the Ko Ko Booth Amphitheater in Cary, NC. I paid over $500 for pit tickets in front of the stage. When we arrived, we were told the venue does not accept QR codes. They only accept bar codes tickets. My attempts at reaching customer service were met with dead ends. They have no number to call. I'm out the money with no other recourse. I will never be buying any tickets through this site ever again. Very dissatisfied customer.

You can't purchase more than one parking pass… I'm sure they just want more customer info to sell $$$$.
P.O.S(piece of) app only allows you to buy one at a time, waste of time, this is why I don't even go to concerts anymore, all this technology and no efficiency at all.

Here is my email to seat geek the day after they took my money for tickets I never used: Please refund me the money I asked for in an email I sent to seat geek right after I paid you $106.12, when 4 tickets were $15 = $60. It was after I paid that that I found out there was an $11.40 charge for each ticket. I then said through an email: please cancel... and this was a day before the game. The game is over now, I cannot sell the tickets from the past. I want the charge you took from my bank account erased or refunded or I will be going to my bank to file fraud charges against seat geek.
The photo was taken by me of the game in question. It shows the stadium was less than half full. I bought tickets at the park the day of the game, I never accepted anything seat geek sent me online. I also included my bank statement showing that they have taken money out of my account after the game.