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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 245th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Great experience and good prices. I noticed if you keep looking, fees will vary. Love this app. Will use all the time.
Easy to use. No worries about losing tickets and transferring tickets is a breeze. I love that fees are included in price.
The tickets were great, I purchase them for my brothers birthday who is a big white sox fan. Definitely would purchase again.
I like the seat selection interface with the color coordinated seating values. Helps to find deals in whichever section I'm looking for.
I like the feature that show the view from your seat at many venues. Always have had very quick delivery of tickets
Stay away. Got tickets 12 hours before event. Charged my CC and sent email to confirm. Hour before they said can't honor
The buying experience was quick and easy adn I has a great variety of options for seats at all prices and placement.
Easy to purchase tickets but they are all digital. I would like to have had the option of a printed ticket stub.
I have ordered tickets from SeatGeek five times over the past two months. I find it easier and faster than other apps.
Always a great way to view available tickets for all venues. Easy to navigate website. Nice experience. I highly recommend Seat Geek.
Love how everything is color coordinated and there are plenty of filters you can search through to find exactly what you want
Way better ticket buying experience. Looked at other vendors and this was the best bang for my buck and easy to use.
Was a quick and easy process to get the tickets I wanted. I will definitely use them again for future games. Thanks.
Great service in a timely manner. I had no problems with my order. It was easy to find. I love the site.
I purchased my tickets one day before the game. They came instantly once my card was charged. Super easy without any problem.
I like being able to see where seats are located. Also like seeing value of ticket prices. Would recommend SeatGeek very much.
Tickets from SeatGeek are super easy to purchase and get your ticket transfer. Have bought many times and never had an issue.
Great deal for when I have guests coming to town and need premium seat at a good price. Easy to follow instructions.
Bought tickets less than 2 hours before event. Tickets received quickly. Used mobile to enter. Completely painless, the way it should be.
I always choose SeatGeek when buying tickets for myself or helping people buy theirs. You guys are fast and reliable. Thank you.
It's very simple to use. No surprise costs or extra steps. Love the venue map. Th overall score makes it very easy.
Very easy to use and buy tickets, only downside is their fees that are a bit expensive. Other than that, it's great!
My family and I had a great time at the game. Was able to buy my tickets last minute with no problems.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
