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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.5 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

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Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
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Top Critical Review

“Ridiculous”

Taco B.
12/18/24

Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!

Date of experience: 12/8/24
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Reviews (7,975)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user robine716
New Mexico
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Can't wear the one from shoe dazzle and the other left me somewhere blasters.

Date of experience: November 11, 2024

Thumbnail of user latonyam17
California
2 reviews
1 helpful vote
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June 15th, 2024
Verified purchase
• Updated review

Shoe dazzle go above and beyond to support their customers with no limits. Once you make a purchase, your merchandise is shipped out the same day or the next day. It always takes about three days and I have my order with no issues. If there's any problems, I can call and speak to someone directly before the end of the business day. I love and support this company and I know they'll stick around for a long time. Thank you guys for everything you've done for me.

Date of experience: June 5, 2024

Exceptional Service
May 1st, 2023
Verified purchase
• Previous review

This company has brought my confidence, glamorous and beauty back into life in full effect. Once I see an item that's eye catching, I'll place an order and it's ready then delivered within 4 to 5 days tops. Great quality materials, while the only problem presented were a wrong shoe size. I highly recommend telling other women about this company whenever one asks about my shoes. I'm always impressed with gratitude and will continue to support ShoeDazzel as long as they're operating for business.

Date of experience: May 1, 2023

Thumbnail of user deborahc4259
Virginia
1 review
0 helpful votes
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November 24th, 2024
Verified purchase

Boots fit perfect, good quality, fast delivery, price awesome

Date of experience: November 14, 2024

Thumbnail of user nicoles3805
New York
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

The boots fit perfectly. The way it stays in my calf are amazing.

Date of experience: November 12, 2024

Thumbnail of user lindap5869
New York
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

They sent my boots to the wrong address I never got the order

Date of experience: November 11, 2024

Thumbnail of user kamilahn1
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I recently purchased the knee high boots with pockets. They are amazing, comfortable, stylish. It was my first purchase, so I paid just $10! I received my order much earlier than expected, it was earlier than they had estimated time of delivery as well. My overall experience with Shoesazzle has been great! I would recommend that anyone to at least take advantage of first time purchasing deals!

Date of experience: September 9, 2024

Thumbnail of user nakiras
Maryland
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

My experience with ShoeDazzle has been nothing but good over all great I love the way they pack their items I love the way you return your items when it's time to return if you can't fit or wrong size they are not neglectful with none of that they are right on time when it comes to refunding you back if needed to be only thing I can say I just wish they would have more options for as colors and flats I can't wear heels no more some boots are only in heels like the camouflage ones I like them but I need them to be lower pumps or flat not heels other than that I will still always come back to ShoeDazzle for my online shopping Christmas time coming I will be on here on ShoeDazzle it would be nice if they could add a few more accessories for as clip-on earrings because I can't wear pierced earrings they have good customer service skills whoever I speak with on the phone they have been nothing but great very nice respectful knowledgeable and up-to-date on information so overall I say my experiences pretty good

Date of experience: October 10, 2024

Thumbnail of user ginnyp92
South Carolina
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Ordered for the first time. Very happy with the quality and the fit. Thank you!

Date of experience: November 11, 2024

Thumbnail of user lucyb429
South Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I got a wonderful pair of shoes at an amazing price and when I needed customer care shoe dazzle impressed me.

Date of experience: October 9, 2024

Thumbnail of user mychellew2
New York
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

The site was easy. Shipping was accurate. I had to do an exchange and that was easy too.

Date of experience: November 12, 2024

Thumbnail of user gloriat1134
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

I get a 9 in heels boots. I also bought a 9 in a flat boot and they are way too big

Date of experience: November 11, 2024

Thumbnail of user annem2683
Indiana
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

These boots are amazing. Very comfortable. Very stylish.

Date of experience: November 11, 2024

Thumbnail of user aleydac3
Louisiana
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Excellent.
The shipping was fast, and my boots are super cute.

Date of experience: November 11, 2024

Thumbnail of user isabelg288
Pennsylvania
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Love my boots!
Great quality
They came right in time

Date of experience: November 11, 2024

Thumbnail of user marionm535
New York
2 reviews
0 helpful votes
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November 21st, 2024
Verified purchase

They are absolutely gorgeous and fit great. I have told my friends about Shoe Dazzle.

Date of experience: November 11, 2024

Thumbnail of user dayeb
North Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I ordered the same shoe in a smaller size and they are still too big. Then, the dress was much longer than I thought it would be.

Date of experience: October 9, 2024

Thumbnail of user annj1320
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

The item came as promised and was a perfect gift. The item fits well with no room for any disputes.

Date of experience: November 8, 2024

Thumbnail of user radhicat
Canada
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

I have always had a tremendous experience with shoe dazzle. I have been a member since 2015 and it has always been an amazing experience with their latest styles and selections of products and services. Furthermore I will recommend any one that is looking for quality products with a blend of fashion and flare please make shoe dazzle a go to for your fashionable needs.

Date of experience: June 8, 2024

Always a treat
September 18th, 2022
Verified purchase
• Previous review

Been an avid shopper with shoe dazzle for over 7 years and I am excited each and everytime I receive my packages. Its always a great treat unwrapping my boxes and revealing my lovely shoes. I am a VIP member and that allows me to get further discounts and promotions.

Date of experience: September 18, 2022

Thumbnail of user lashayp10
Washington
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Small size and i need a wide calf. I will return as soon as i can

Date of experience: November 9, 2024

Thumbnail of user detriceg1
Illinois
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I return my purchase for a store credit and was told it will take up to 10 days before I could use it

Date of experience: October 13, 2024

Thumbnail of user shalondab15
Michigan
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Negative experience, still waiting to see if items will arrive

Date of experience: November 9, 2024

Thumbnail of user marym11475
Illinois
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I just love my new coat boots so much I purchased a pair for my daughter!

Date of experience: November 8, 2024

Thumbnail of user patricias7464
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great no bad experience at all, I will continue to purchase items. If I find items I like

Date of experience: November 8, 2024

Thumbnail of user jamillaf1
Georgia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

I love all of the bedroom slippers I purchased. They are so soft and the colors are vibrant.

Date of experience: November 8, 2024

Love them
May 1st, 2024
Verified purchase
• Previous review

I love my shoes, great quality and they came quickly.

Date of experience: April 21, 2024

Thumbnail of user michelleg3972
Canada
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Ordered size 8, received size 8.5. Thank you very much.

Date of experience: November 8, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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