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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Ordered two pairs of boots and they came within a week. The boxes were in excellent condition! Can't wait to try these boots.
Date of experience: February 20, 2023
Am thorougly disappointed. I am in Canada and was charged $9 for shipping plus the cost of shoes. I had ordered US size7 but the shoe I recieved was one size too small though it is size7!
Now I am told that if I want to exchange it, I will have to mail it back at my own expense (would cost me atleast 20 bucks) plus I will be charged $9 for handling the returned item and yet another $9 for shipping the exchange item. They charged me $40 for membership too!
What a rip off! Wont recommend it to ANYONE.
Date of experience: December 8, 2010
Express shipping was slow paid 17 and still had to wait 5 days... love the shoe very comfortable... suggestion get the right size. I usually go a 1/2 up im my heel but these was a prefect fit
Date of experience: February 8, 2019
Hello Kimberly,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
My shoes came super quick. It took less than a week. All of them are really cute and comfortable for the most part. There's only one pair out of the four I purchased that I haven't worn yet.
Date of experience: December 12, 2022
Hello Angela,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I've been a loyal customer for 3 years now I'm never disappointed when it comes to then for any occasion. Thank y'all
Date of experience: January 4, 2023
Hello Alusha,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
I ordered the shoes on dec 12, they arrived in january 2023. At first i was told them my address didn't exist.
Date of experience: January 8, 2023
Hello Kaishayla,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I didn't like because I pay for my purchase and today they charge me with more $49.00 dollars what that all about?
Date of experience: January 14, 2023
Hello Generosa,
Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I love shopping with shoedazzle the site helps me stay on trend with the latest styles. Shipping is quick and they often run sales that are too good to pass up.
Date of experience: March 3, 2020
Hello Ashley,
Awesome! We're happy to hear you had an easy shopping experience on our website. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Your feedback is such an inspiration for us to always strive to provide great service for our dear members like you!
Best,
Nelle
Not one not two all 5 pairs of shoes were sized wrong, They had the right number size printed on them. But with try on it's plain to see the 9 was actually a 7 1/2. So disappointing
Date of experience: July 17, 2022
Hello Christina,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the sizes we offer. Our Member Services Team will contact you right away.
Best,
Allison
I ordered for some boots and a dress. It was just as seen in the picture. They are doing a good job.
Date of experience: January 20, 2023
Hello Benedicta,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Sizes are spot on love my new boots. Would shop through them many more times in the future. Styles are as pictured.
Date of experience: February 1, 2023
Hello Shelley,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The shoe was a bit small. Yet, the return policy is awesome. Returned with exchange onsite in less than 1 week.
Thanks!
Date of experience: February 4, 2023
Hello Lady,
Thank you so much for sharing your awesome experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
It was great experience! No problem! They arrived like they were supposed to! Love the website! Just one improvement keep enough of the products In stock. Only down fall i see!
Date of experience: January 1, 2020
Hello Lashanda,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
XO,
Ivy
Ridiculous fit. Damaged product. This was a gift... shoe size 9. Fit is more like an 11 or 12. Box was demolished in shipping. Item looks worn. I cancelled the service
Date of experience: November 4, 2020
Hello Ian,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
What Company sends a Great Customer a pair of boots that are 2 LEFT feet and does nothing for the customer when they call? When my boots arrived I only tried on one boot not both, and when I realized I had 2 left feet they basically didn't care! Never will I buy anything from Shoe Dazzle! U SUCK!
Tip for consumers:
CHECK YOUR SHOES WHEN THEY ARRIVE< YOU MIGHT GET LEFT FEET LIKE I DID.
Date of experience: September 26, 2015
Some of the sandals were too narrow and I wear size 11 medium. Also 1 pair were delivered ripped before they were worn
But customer service had no issues in telling my how to return the items
Date of experience: July 14, 2022
Hello Mary,
We are so glad to know that you are satisfied with the help that was given by our Member Services Team. Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Reactivated my account after at least a decade away and found the user experience to be very easy. Shoes were mediocre quality but fit the price points on the website.
Date of experience: December 11, 2022
Hello Destiny,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I've been ordering from Shoe Dazzle for some time now, and I must say I absolutely love their shoes they're cute, stylish, and they fit well ( true to size) I have no complaints except the shoes they make for winter are not water proof ( ugg looking boots) other than that I'm sold!
Date of experience: November 23, 2022
Hello Sasha,
Thank you for writing a review! We value your feedback on our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I absolutely loved the shoes so much! They were so comfy and i wore them all day without my feet hurting not even a tiny bit. Definitely will buy more!
Date of experience: November 22, 2022
Hello Kirsten,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The boots were beautiful in design however I ordered a whole size larger than what I wear for more room, however they fit tight(or like my regular size,11 but tight)
Date of experience: November 25, 2022
Hello Euryllese,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
All pairs of shoes I've ordered already from Shoedazzle I am satisfied with. And I still order more when my shoe type, and the price is low, show up again!
Date of experience: June 4, 2021
Hello Kelly,
Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!
Best,
Nelle
The website is very easy to use, shoes are good quality and cheap prices if you buy them on a sale. Regular price sucks. Takes like a week to deliver.
Date of experience: August 8, 2022
Hello Mabel,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
These boots are so beautiful. I was a bit worried about its grip on snow, but they surpassed my expectations. I will be rocking them over and over this winter.
Date of experience: November 5, 2020
Hello Vivian,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
I have given them multiple chances and every time it's a flop. Products are garbage and customer service is no help. You're better off shopping at Ardene for the same crap quality and a lower price
Date of experience: May 1, 2021
Hello Jennifer,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I always shop with them. Usually never fails me! Their products are nice quality, not cheap, and looks great on me.
Date of experience: March 7, 2023
Hello Ashley,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tracy-Ann,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia