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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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The shoes are PERFECT the only thing is I dont wear heels & this is my first purchase with shoedazzle. I know different brands sizes kind of vary so the heels are big): but they're GORGEOUS & hopefully I can gift them to a family member one day!
Date of experience: April 1, 2020
Hello Holly,
Wow! Thanks for writing a review! Thank you for admiring our products! Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Nelle
It's easy to find great fashion to purchase. Lots of styles to choose from and if nothing suits you next month, just skip it.
Date of experience: March 20, 2023
Hello Journet,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with our products and services! Hope to hear more from you in the future!
Best,
Allison
I love Shoedazzle.com. I get all of my shoes from there.
Date of experience: June 3, 2024
Both items were available and shipped promptly. They run true to size. I'm a 6.5/7 so I ordered a 7 since half sizes weren't an option for these.
Date of experience: November 4, 2023
Hello Breneige,
It’s great to read your feedback about our merchandise and our shipping. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Anyway, i had ordered 1 shoes on Feb, 27 2023. So long time, i still haven't received it. My Credit card IBI*SHOEDAZZLE *******888, CA for 19,10 USD. Can you check my order, please.
Date of experience: April 2, 2023
Hello Cara,
Thank you for writing a review about your order and the merchandise fit. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Shoedazzle is one of the best shopping sites. They have the most reasonable and quality items, including mindblowing Sales for their customers. I love it.
Date of experience: March 8, 2019
Hello Aminata,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
Because of my membership, I was able to get points that helped me to order some really nice shoes. Keep the benefits coming. #loyalcustomer
Date of experience: February 6, 2023
Hello Nakita,
We are glad you are enjoying our products and VIP promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've been shopping from shoedazzel since 2015 and I love their products. Great quality at a very affordable price, and the sales are unbeatable! 10/10
Date of experience: August 8, 2022
Hello Gloria,
Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Straps don't work with the size of my leg. I had to poke another hole in the strap and it doesn't look or feel right. I'll probably never wear them tbh... waste of money.
Date of experience: June 16, 2022
Hello Frances,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the fit of our products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
They are theives! I bought only one pair and was charged more than approved... approve the 10.00... they took 60.00! Will never order from them again!
Date of experience: March 1, 2022
Hi Sarah,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be emailing you right away for assistance.
Best,
Cathy
Beware - Shoedazzle requires you to opt out every month by the 5th, and it's not just a 'click here' type of opt-out, it takes several screens and if you don't click each screen you will have money deducted from your account. This money is considered "CREDITS" on Shoedazzle, and can then only be used on full priced merchandise - can't use credits for sales, bogos, just full priced stuff. Which makes no sense at all, it's money of mine THEY ALREADY HAVE so what difference does it make what I spend it on? The shoes I've bought are okay, decent quality but mostly their merch is sort of boring and basic.
Date of experience: December 1, 2017
Hello Patti,
We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!
Best,
Sherry
I just need a smaller size, but cant seem to contact anyone. The site wouldnt let me do it. It kept messing up
Date of experience: January 5, 2023
Hello April,
We value the comments you made about your purchase. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
ShoeDazzle is a SCAM! Check out www.makemechic.com and you WILL find the SAME shoes for around $25.00 per pair... (also note the shoe brand is different BECAUSE ShoeDazzle GLUES their label over the actual brand name... very cheaply I may add...) I was a member of ShoeDazzle and got the ENVY shoe in navy blue, but found it (the SAME EXACT SHOE) on this site... how tacky! I guess some people think they are getting an amazing deal, but for everyone else out there who actually has a brain, DO SOME RESEARCH! I hope you all grow a pair and stop making Kim K richer by feeding into her bullsh*t!
Date of experience: August 6, 2010
Everything I've ordered is good quality and looks as advertised I love being a vip member overall just a super happy costumer.
Date of experience: January 5, 2023
Hello Bianca,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The strap closure seems like a clever idea, however, very difficult for me to maneuver. I would never order another pair with that type of closure. I give this 2 stars.
Date of experience: September 1, 2021
Hello Anita,
We are sorry to hear if you have a hard time with the straps of your item. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
NEVER ORDER FROM HERE! I ordered a single pair of shoes that were terrible quality. They broke after 2 days. Months later I see a charge from them on my credit card. They have been secretly charging me $40 a month, which is NONREFUNDABLE. There is NO email reminder and I was NOT informed prior to signing up. This is a scam and a shady business policy. When I called to cancel, the representative did not speak English, and come to find out, I was charged AGAIN! Oh, but if you can remember EVERY SINGLE MONTH during a 5-day time span to log on and skip the payment, then they won't charge you. I'm taking this up with my credit card disputes at this point.
Tip for consumers:
STAY AWAY!
Date of experience: September 7, 2014
I ordered 4 pairs of shoes by mistake. It did not ask me if I wanted to confirm my order, and I did not get a free pair as the site promised new customers. I emailed them right away asking to cancel the order. I did not have all that money on my account and would be charged over draft fees. I did not get a response, I called the following morning when my card was -$37. I was put on hold for over 45 minutes, and when I finally got through the conversation lasted less then a minute, I was told there is nothing they can do. Yes I can return them once they arrive, but I needed my money in my account before that. They did not ship out yet, I feel as though they could have made an effort to not send them out. They said they are "being prepared to be shipped" Which would mean they have NOT been shipped yet. So don't ship them. I would not buy from them, even if I love the shoes that come in, they are going back and it's the last time I will be on that site. The customer service is non existent.
Date of experience: December 5, 2012
Got the package but have to return a pair as it was a bit bigger for my feet. It's been 15 days since I dropped off the package at Purolator & my return package have been delivered to ShoeDazzle in Mississauga, Ontario on July 15t and I still have not received my refund yet.
Date of experience: July 25, 2022
Hello Angela,
Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I loved, loved the shores, but they were much higher than I imagined, shoe dazzle would not llet me return them so I have a gorgeous pair of shoes in my closet that will never be wor
Date of experience: June 19, 2022
Hi Gayle,
Thank you for writing a review about the items that you received! Your feedback will help us know what we can do better A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
This is my 3rd month receiving merchandise from the company and so far I have been nothing but smiles with everything that I picked! Not to mention all the compliments!
Date of experience: February 8, 2019
Hello Amber,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
A lot of people complain about how the website automatically signed them up for the VIP membership. That is a lie, when ordering a pair you have to pay attention because it does have the box checked for the VIP membership showing that you get the bonus discount on your first pair. All you have to do is uncheck the box saying you don't want the VIP membership. It is NOT hard to pay attention, customers should be paying close attention anyways when purchasing ANYTHING on-line. I have ordered shoes from Shoedazzle and although I wish there was better package tracking, I am overall satisfied with my purchases.
Date of experience: December 12, 2013
The order shipped within a reasonable amount of time. I will use them March 31st. I'm sure they will be perfect.
Date of experience: March 9, 2023
Hello Monique,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Sandal was gorgeous as advertised, BUT it wasn't true to its size. I've only ever order shoes in one size with shoe dazzle and have never had this issue before. I wasn't able to wear them
Date of experience: August 8, 2022
Hello Jocelynn,
Thank you for taking the time to leave a review. Your feedback about our sizing is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Ira,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad