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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 63.8%
Positive
557
Neutral
33
Negative
283
View ratings trends
168
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How would you rate Shoedazzle?

Reviews (7,992)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (741) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (79) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user gilbertc158
Arizona
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Very easy to order and the shoes are very good quality I loved all of them and definitely will be ordering more

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gilbert,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user vickief110
Alabama
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Perfect fit and just my style. This is the only site that I use for all of my parties and special occasions

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Vickie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user bettyb1188
Ohio
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

I wore my denim wrap chunky heel this past Sunday to a birthday party and I was the talk of the party with my shoe and how well it went with my outfit;

Service
Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Betty,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user lanitat3
Canada
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

The shoes are in good quality as seen on the ad. I have bought things from this side a couple of times and they're exactly thesame with what I saw. I am a premium member.

Date of experience: January 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lanita,

We're glad that you are loving your purchases! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user cm112
North Carolina
1 review
2 helpful votes
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January 12th, 2016

DO NOT BUY! I AM VERY DISAPPOINTED IN THE PRODUCT IN THE RETURN POLICY. I did not like the shoes nor are they sized correctly. I paid $10 for a pair of shoes and $5 shipping then they charged me $6 to ship it back. I paid more in shipping than the shoe! Never shop here!

Date of experience: January 12, 2016

Thumbnail of user loriannt4
Canada
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

The boots were very nice but unfortunately they were too small so i would recommend going up a size and up a size in the leggings as well other than that both items were made of quality material

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Loriann,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user maryb748
North Carolina
2 reviews
0 helpful votes
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March 4th, 2018
Verified purchase

Lovely shoes, boots and booties. Because I wear low heel variety and they sell out fastest I would wish they would order more of those and fewer of the spiked heels that are so bad for your back.

Service
Value
Shipping
Returns
Quality

Date of experience: March 1, 2018

Thumbnail of user sherrye11
Sherry E. – Shoedazzle Rep

Hello Mary,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry

Thumbnail of user cindym642
Massachusetts
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

Most of the shoes I got so far fit like a glove. Others, however, didn't fit true to size. Also, quality is ok for the price, but not great. Most shoes didn't last for more than 3 months.

Date of experience: December 4, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Cindy,

Member satisfaction is always the number one priority for us. We're deeply sorry that that wasn't clearly demonstrated to you. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.

Best,
Ivy

Thumbnail of user carmenc536
Pennsylvania
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

My last order was one of the not so good experience, I order almost a month ago and still didn't get anything yet maybe by the time I get them is gonna be winter so frustrating and disappointed

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carmen,

Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user renekaw
Texas
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

I have three girls, and two of them are teens. Shoedazzle has been great for us. I can buy all of use shoes for a great price. I love that we have so many options to choose from.

Date of experience: March 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Reneka,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user nataliias12
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

The order came on time. The boots are true to size. Amazing look - Christmas fairytale! I am very happy, that I risked and ordered white boots. Many thanks to Shoedazzle :)

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nataliia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user tienn50
California
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Every shoes that I purchased always fit and I always get compliments on them. Very stylish and each pair has it owns unique styles which makes shoes dazzle the best…!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tien,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user heatheru4
Colorado
1 review
0 helpful votes
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March 4th, 2018
Verified purchase

Always great quality and super cute styles! I have over 100 pairs from Shoe Dazzle. I love the boxes to keep them in great condition. They have styles for every occasion.

Date of experience: March 1, 2018

Thumbnail of user sherrye11
Sherry E. – Shoedazzle Rep

Hello Heather,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry

Thumbnail of user romelleb1
California
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I love everything about my purchases all of them!
Everything feels great they look good on the price was right I will definitely be purchasing from the VIP again and again

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Romelle,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user antoines30
Virginia
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

Have no problems with website or ordering the products. Delivery is somewhat questionable but always receive order. The product is exactly like the website shows. Overall a good site to shop!

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Antoine,

Awesome! We love to hear that you had an easy shopping experience on our website. Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user alexisj54
Massachusetts
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

So far I've loved almost every one of my purchases and they've been great. I feel like the material could always be better and that they could strive to be that.

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Alexis,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user barbourb1
Kentucky
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

This site has yet to fail me! Every style shoe for every occasion plus so much more... I receive so many compliments thats it hard not to frequently browse the site

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Barbour,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user brittanyp170
Virginia
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

I've enjoyed almost everything I've gotten from shoe dazzle and it's been good quality! A couple of the clothing items didn't look like the pictures but overall I have enjoyed everything.

Date of experience: November 4, 2020

Thumbnail of user andreab688
California
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I Never received anything I ever purchased not any of my orders. They took my money though!
I could of used those shoes, wish you would kindly pay me back too!

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Shoedazzle Rep

Hello Andrea,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user parkere22
California
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

From start to finish I had a great experience. The site is very user friendly with tons of styles to choose from. I would definitely recommend Shoedazzle to friends and family.

Date of experience: November 7, 2022

Thumbnail of user renza1
Renz A. – Shoedazzle Rep

Hello Erica,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Thumbnail of user reneeb742
New York
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

I love this bag. The inside can hold a lot and I like that. My only issue is the chain handle. I feel it is too short and could've been just a bit longer. You can't wear it over your shoulder.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Renee,

Thank you for taking the time to express your thoughts. We appreciate your comments on the item you purchased from us. Our Member Services Team will get back to you right now.

Best,
Clark

Thumbnail of user kristap53
Canada
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

You were taking money that's called theft that put me out in my account and funds my rent cheque bounced and I was almost evicted and homeless because of unauthorized funds

Date of experience: February 4, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Krista,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user lilianam108
Georgia
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

I've been a Shoedazzle customer for years, I always get a notification on the first of every month in my email letting me know that my showroom is ready so I know I have 5 days to skip the month if I don't want the system to charge the monthly credit or buy something in their selection that I like or want to get, always with a good shopping experience, a large selection of shoes especially for all tastes; the customer service has been incredibly good, when I need an exchange I always find an Agent with a good attitude and willing to help, at least it has been my experience throughout all these years.

Products used:
Shoes, bags, clothes

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Liliana,

Your loyalty and support as one of our members are highly appreciated. Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user chrissya12
Florida
1 review
2 helpful votes
  • Send Message
March 31st, 2020
Verified purchase

I received another defective item. Which isn't the first time it's happened. The fact that I had to wait until the defective item was returned to get a replacement item is insane to me.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Chrissy,

Thank you for sharing your feedback! We're sorry if you're unhappy with us and if you received a damaged item! We value your feedback and we'd like to make it up to you, our Member Services team will be in touch shortly for further assistance.

Sincerely,
Nelle

Thumbnail of user jamiet474
Utah
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I was attempting a purchase from clearance section, every item that I placed In cart from clearance was reflecting more then double the price

Date of experience: May 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jamie,

Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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