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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

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Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
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Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
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Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user marissyad
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My first time purchasing from here and the boots are a great quality and came very quickly!

Date of experience: November 8, 2024

Thumbnail of user loria919
Arkansas
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

My shoes were too big. I have sent them back but my money has not been refunded.

Date of experience: October 18, 2024

Thumbnail of user katrinas508
California
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Easy to navigate the site for what you're looking for. & EXCELLENT customer service when pricing isn't matching the site prices

Date of experience: November 19, 2024

Thumbnail of user amyr3338
Ohio
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Shows arrived just as advertised, fit true to size and are very well made and comfortable.

Date of experience: December 6, 2024

Thumbnail of user kaitlynk97
California
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

They helped me replace a pair of shoes that were missing from my package and they shipped them to me for free! I appreciate them and their dedication to great customer service!

Date of experience: July 6, 2024

Thumbnail of user kizzyh5
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

My shoes or too big and I can't wear them. I can't even get in touch with no one over the phone

Date of experience: November 11, 2024

Thumbnail of user cynthiam4471
West Virginia
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I enjoy shopping from shoe dazzle. Everything I get is always wonderful and fits well.

Date of experience: November 20, 2024

Thumbnail of user ashleys3326
North Carolina
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Everything was a smooth process and I received my item on time and no issues

Date of experience: November 20, 2024

Thumbnail of user lakishal12
Texas
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

My experience was great. I was able to get 2 pair of shoes for 6.28

Date of experience: September 6, 2024

Thumbnail of user katrinap222
Maryland
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Everything about my recent purchase was great! Shoe quality and true to my size ordered.

Date of experience: September 6, 2024

Thumbnail of user annj1320
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

The item came as promised and was a perfect gift. The item fits well with no room for any disputes.

Date of experience: November 8, 2024

Thumbnail of user angelicag335
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I disappointed I never got my shipment it's been a long time very disappointing

Date of experience: December 4, 2024

Thumbnail of user ernestinem61
Illinois
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

I bought two pair of boots and I am definitely satisfied with my purchased🙂

Date of experience: November 23, 2024

Thumbnail of user angier514
Florida
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Lovely shoes, they run a bit small i think but they look so pretty

Date of experience: November 20, 2024

Thumbnail of user shandaij
Maryland
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I don't like this company. The shoes are either too small/big. They don't last.

Date of experience: October 9, 2024

Thumbnail of user elyssad7
Pennsylvania
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

They are comfortable and expensive. I got charged over 100 but they said $10

Date of experience: October 12, 2024

Thumbnail of user almam239
New Mexico
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

It's a bit frustrating. It would be nice to know if these shoes have a wide setting or narrow setting for the foot. Also in the request to refund I was issued a credit and I did not want a credit I wanted a refund because I went and bought another pair of shoes because I didn't want to exchange the ones I had originally bought I wanted to buy a different pair. I'm not happy the fact that I got a store credit rather than a refund cuz I requested a refund

Date of experience: June 20, 2024

Thumbnail of user karenw3889
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I finally found some new style of shoes that I wanted. I'm very happy.

Date of experience: October 9, 2024

Thumbnail of user robine716
New Mexico
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Can't wear the one from shoe dazzle and the other left me somewhere blasters.

Date of experience: November 11, 2024

Thumbnail of user monam89
California
2 reviews
0 helpful votes
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June 30th, 2024
Verified purchase

I have almost always been happy with not only the quality of Their shoes, but the quality of Staff as well. Should a problem arise, They we're quick to make me happy! I had to stop for a couple of years, and when I returned I was greeted like family.
I truly appreciate SHOEDAZZLE!

Date of experience: June 20, 2024

Thumbnail of user barbarab7428
Texas
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

I love my fuzzies because they are so comfortable and keep my feet warm. My order came super quick.

Date of experience: November 23, 2024

Thumbnail of user rebeccam4349
Ohio
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

I bought 2 pairs of boots and a pair of slippers. I am very satisfied with all my purchases.

Date of experience: November 16, 2024

Thumbnail of user jessicaw3467
Alabama
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Very quick fast and easy the shipping was on time and vip is top of the line good shoes

Date of experience: November 23, 2024

Thumbnail of user aprilj356
Georgia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I always have a great experience shoedazzle. I will ordering from this site again.

Date of experience: September 3, 2024

Thumbnail of user elizabethn1519
Massachusetts
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I ENJOY SHOPPING AND THE SELECTIONS ARE REALLY GREAT. I HAVE NOT HAD ANY BAD EXPERIENCES WHEN SHOPPING, WITH ANY PRODUCTS OR RETURNS.

Date of experience: October 15, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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