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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Yes the prices seem to be great but if you ever have any problems they are AWFUL to deal with. The shoes they have may be beautiful if you like impractically high heals or else you have to settle for dog ugly low heels... sorry this is an insult to dogs. When you do find one you think might work, they are poorly designed. Straps are too short to go around ankles unless you have twigs. ( I have a friend who is size 4 and could not buckle them) Returning them is a real challenge. Trying to get a clear understanding of what you need to do is challenging due to their poor communication system and they... in this day of emails... can't email you a confirmation of what was agreed upon. They will only make a "note" of it in the account. Right and then change it to what ever they then feel like? Very poor business model. Canceling the VIP membership is another challenge. The times you can cancel is very limited and you can't do it online. You have to call. Talk about having to jump through hoops. Save yourself from a frustrating experience. This company is not worth it.
Date of experience: February 25, 2016
I love my shoes and cannot wait to rock them. Definitely hoping to order the brown color the sling back
Date of experience: March 20, 2023
The quality of shoes are amazing. I was shocked at how beautiful they really are. I highly recommend this sight
Date of experience: April 21, 2023
Hello Shannon,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I've been buying shoes from shoedazzle for many years and majority of my shoe wardrobe are shoedazzle shoe's. Love them!
Date of experience: January 4, 2023
Hello Brianah,
Wow! The team here at ShoeDazzle is thrilled to hear such good feedback, and we are proud to be one of the best source of shoes! Have a great day!
Best,
Renz
The shipping and delivery times were awesome not to mention the price of the shoes. I will definitely order again.
Date of experience: January 5, 2023
Hello Dorian,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I would like a refund or I'm done shopping here. I have not been with you guys 15 days and I didn't see where it specifically said it would take money out your account before a month with you guys.
Date of experience: November 7, 2022
Hello Emily,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
We are getting older. Would like to suggest 3 inch heels and kitten heels for some of your older customers
Date of experience: February 5, 2023
Hello Angel,
Thank you for taking the time to write a review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!
Best regards,
Chad
My experience was great! I had no problems with either of my purchases. My shipments were delivered in timely manner
Date of experience: March 10, 2023
Got what I ordered, and they're beautiful! The boots look as good in person as they do on the website.
Date of experience: February 4, 2023
Hello Colleen,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Everything was exactly the way it was pictured. I broke the strap on my wedge so I'm ordering another pair.
Date of experience: August 22, 2023
Hello Candace,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I always love that my orders are delivered on time, and the shoes are absolutely beautiful and of great quality!
Date of experience: March 7, 2023
Hello Candy,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue to provide the best services and unique styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Ordering everything was simple, but when I comes to delivery the date kept changing of when the arrival would happen.
Date of experience: February 16, 2023
Hello Nicole,
We appreciate the feedback you shared regarding our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I love the sandals and the promptness with which they arrived. I was very pleased. Will be a return customer.
Date of experience: February 19, 2023
Hello Betty,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Ive been a vip member for years. It is very easy to place orders the order i placed on May 20th i noticed a second purchase on my credit card that i didnot make. My ordered was changed recharged and sent. That totally pissed me off not like it was a 20$ order it was over 400$ and they just thought it was ok to charge my card without my permission. I ordered alot of shoes but I didnot recieve all of them. I ordered double of one and it wasnot sent. I will be weary of ordering now and I will only order small orders from now on.
Tip for consumers:
Its a good sight just keep up with your orders.
Products used:
I bought heels, boots, dress, purse.
Date of experience: June 16, 2022
Hello Cindy,
We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Changed the delivery date from today the 16TH to the 21st! I ordered on the 8th! Very very unsatisfactory
Date of experience: April 16, 2024
Hello Casey,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I'm very disappointed with this site and it's CustomerCare the whole experience was horrible a part from the site freezing and the pages not moving they failed to fulfill my order and I'm understand we are with a pandemic and everything changes but they must inform client they took that choice from me and I don't appreciate it very much I don't think I will continue business with them
Date of experience: June 1, 2020
Hello Geovanna,
We apologize if you experienced some website technical difficulties and we are sorry to hear about your negative experience with our customer service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I have great experience with this company, a different variety of shoes for everyone… even with someone like me with widecalf thank you!
Date of experience: March 24, 2023
Hello Annie,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I had gotten some stuff there and have not been disappointed. I had ordered purses, handbags, clothed, shoes, boots and booties. I am real happy with their products..
Date of experience: November 16, 2016
I'm a VIP member with this vendor. I have nothing but wonderful things to say about this vendor they have provided excellent products excellent services and quick delivery.
Date of experience: September 19, 2022
Hi Kimberly,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
ShoeDazzle came in so clutch when I started booking shoots & shows. I literally need a room in my house just to set up my ShoeDazzle shoe store.
Date of experience: April 19, 2023
Hello Quinashai,
Thank you for your remarkable review about your purchase and the merchandise! We sincerely appreciate it, and we’re always happy to hear that our members are happy and satisfied!
Best,
Bonnie
I love everything I have ordered from Shoedazzle. Sandals true to size. The best thing, I have one of a kind & I receive so many wonderful compliments.
Date of experience: July 4, 2020
Hello Kay,
Wow! The team here at Shoedazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and clothes! Have a great day!
Best,
Dean
I absolutely am in love with my boots. They are so soft and warm and fuzzy, and I adore them! The prices are phenomenal as well. Thanks, ShoeDazzle!
Date of experience: January 5, 2023
Hello Tiana,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything's good but I still haven't gotten my order yet. The emails to let me know It will be sent to me soon.which was nice! But still waiting.
Date of experience: January 6, 2023
Hello Jordan,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've clicked unsubscribe and I'm still getting mail, because some idiot used the wrong email address at checkout, and the unsubscribe links in the emails are a lie
Date of experience: November 23, 2022
Hello Stephanie,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about unsubscribing to our email.
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Mary-Ann,
Thank you so much for sharing your feedback regarding your purchase. We're glad you love your shoes. We always strive to provide our members with the best products. Have a fabulous day!
Best,
Allison