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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The site constantly jumps to unwanted ads as you're shopping, eventually I was not interested in shopping anymore because of those ads. Terrible site to shop online with
Date of experience: November 23, 2022
My shoes I ordered are so hot & I only paid $10 a piece for them! Just don't love doing a membership so I may still cancel it.
Date of experience: February 4, 2023
Hello Skyler,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our VIP membership and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Disappointed with the service, I have a very bad experience with this company, they change my order, and when I talk to them they didn't solve my problem.
Date of experience: September 4, 2021
Hello Helen,
We sincerely appreciate the feedback you shared. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Honestly the shoes to me didn't look like the picture when I tried them on I was even more dissatisfied. I plan on donating them to the shelter. They say ones man trash is another mans treasure.
Date of experience: November 5, 2022
Hello Victoria,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
This is a great site for discounted cute shoes. Alot of times, you can find shoes that are decent quality for less. Sometimes you have to do some digging, but for shoe lovers, it shouldn't be hard
Date of experience: September 7, 2013
I made one order and got charged three times because of the VIP membership I don't even know how to use the credits and I've tried to cancel multiple times I really really hate this f****** site
Date of experience: July 9, 2023
Hello Ariana,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
So far i have a good experience ordering shoes on this site. But sometimes the shoes i want is either sold out or they don't have a 5.5 size anymore. I hope they will have more stocks.
Date of experience: September 12, 2019
Hello Ann,
Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
I received a $2 promo in the mail but did not get the chance to use due to travelling. The rep did his absolute best to accommodate and apply this promo. I am happy with my purchase
Date of experience: November 28, 2022
Hello Ka-Sheena,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I wore the shoes one time to a concert so there was no stressful activity in the shoes. The design on the back of the right shoe comes off. The screw that held it in place snapped.
Date of experience: August 12, 2022
Hello Patience,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered an outfit for my birthday and as always I'm pleased. I LOVE Shoedazzle. I have been a VIP since forever.
Tip for consumers:
I love Shoedazzle.
Products used:
Dress and shoes.
Date of experience: May 1, 2023
Hello Ingrid,
We're glad that you are loving your purchase! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Shoedazzle is BS, when you first sign up they NEVER tell you they are going to start charging you $39.95 for each month! Their products aren't quality ether.
Tip for consumers:
Don't
Date of experience: February 18, 2015
Shoes I bought was not for human, they were for a doll or mannequins.
No stretch, nothing comfy, just a hard solid toy shoes
Date of experience: November 1, 2023
These shoes are so beautiful and they sparkle but most importantly they are soooooo comfortable I walked around in them
All night and my feet did not hurt
Date of experience: December 7, 2022
Hello Jennifer,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I'm very impressed with the quality of the shoes. The styles and variety are amazing. It's just that 1 new pair of shoes once's a month is a lot. I'm running out closet space.
Date of experience: November 3, 2022
Hello Monique,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I ordered & received 1 pair of shoes. I fully understood that it's a monthly membership. My problem was with the quality of the shoes. They definitely are NOT worth the $39.99 membership fee!
Date of experience: April 19, 2015
The shoes that I got were definitely not what the picture showed I was going to get. So I was not happy at all, and will not be buying anything from this site again.
Date of experience: April 19, 2022
Hello Mackenzie,
Thank you for writing a review! Your feedback about the product you received is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love shoe dazzle because they give you exactly what is on the picture and they are true to size. They also carries big feet which I'm happy for because I wear big feet.
Date of experience: December 7, 2022
Hello Ikeoluwa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I have purchased many shoes on ShoeDazzle and I love every one of them! They are made very nicely and most are very comfortable. First place I go when I need a shoe purchase!
Date of experience: May 21, 2019
Hello Dominique,
It’s great to read your feedback about Shoedazzle and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy
I found the shipment very fast. The quality of the items are so nice. I love it! It is easy and simple you don't need to worry about anything. All shipment information are accurate.
Date of experience: September 12, 2019
Hello Ana,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
Love their shoes high heel thick soles/ wedge heels but some are a bit to high and some of the boots are to tight for my legs. Overall the ones I kept are great.
Date of experience: May 3, 2021
Hello Denise,
Thank you for sharing your feedback regarding our sizing! For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I was charged $39.99 and could not use my credit unless i bought two pair of shoes i do not like that process and will be skipping every month until my credit card expires
Date of experience: June 4, 2020
Hello Dorlisa,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our credit system work. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
The cross body bag is so cute. Ordered for a wedding I am going to. The shoes don't know yet.
Date of experience: April 19, 2024
Hello Mary,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come! We appreciate the time you spent sharing your experience!
Best,
Zeth
This was a gift for a very nice young person.
She loved them
Date of experience: November 2, 2022
Shoes are a 9 but fit like 11 wide. Only thing I wanted wide was the calf and that was an option. The calf part is HUGE! Like three to four times as wide.
Date of experience: March 1, 2022
Hi Tina,
We appreciate your feedback on our sizing! We will be emailing you right away for assistance.
Best,
Cathy
My experience is always excellent with Shoe Dazzle no matter if it is a new purchase or refunding issue... It always gets resolved and my shoes are always of good quality.
Date of experience: June 19, 2022
Hi Carlisa,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
The shoes are very comfortable. They were very affordable and they fit true to size. I would definitely recommend Shoe Dale to a friend.
I am very pleased with my purchases.
Date of experience: June 26, 2022
Hello Nathaniel,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Danielle,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth