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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Everything was wonderful. I do not do a lot of online shopping, but I love shopping from shoe dazzle you have beautiful shoes and I just love my jumpsuit that I ordered. Thank you very much
Date of experience: October 1, 2019
I love both pairs of shoes I purchased. They're both sexy and attention grabbing. Delivery was on time not super fast, but also not super late either. They fit well and get a lot of attention.
Date of experience: October 1, 2019
Hello Alesha,
We’re glad that you found what you were looking for. It is our goal that you are always happy with our service and DAZZLING items. We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy
I wear a size 8 but decided to go up a size 9. The shoe is so small my niece is a size 7 1/2 and could t even fit them. How do I return them?
Date of experience: March 21, 2023
Hello Shaneshia,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizing. Our Member Services Team will reach out to you right away.
Best,
Allison
I am glad to share my feedback for customers' services. I have some issues which shared to the Shoedazzle team and they have now been resolved very quickly. So I am happy now.
Thank you team.
Date of experience: September 4, 2021
Hello Paul,
Thank you for sharing your feedback regarding your experience with us. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
I love Shoedazzle! I have been a customer for 2yrs now and every order is amazing! My shoes are always as advertised and on time. I also love the thank you cards.
Date of experience: June 16, 2022
Hello Clarise,
Thank you so much for loving our brand! We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Can't express enough how satisfying being a Shoe Dazzle VIP for 5 yrs now has been as is every purchase I've ever made. Not once have I been disappointed.
Date of experience: November 5, 2022
Hello Magdalena,
Thanks for sharing your feedback on our products and the VIP program. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
Beware. Cheaply made items at an expensive price. They charge you monthly regardless. Their stuff is cheaply made and look like they are made for street walkers.
Tip for consumers:
BEWARE!
Products used:
jean jacket
Date of experience: June 10, 2020
Hi Norma,
We appreciate your feedback on our products and the VIP program! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Beautiful, Shoes, Boots and Clothes!. Will continue to shop ON THIS SITE! Looking forward to buying more great stuff at such awesome prices! Thank you Shoedazzle!.
Date of experience: December 12, 2018
Hello Aretha,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I've been issued as a customer for 4 years and all of a sudden they just took 3995 out of my account without my permission and when I called up and spoke to somebody about it and I said I've been a customer for four years and never had to pay 3995 and she said oh well we change and they put you on the VIP list which I was already on but if you don't pay the 3995 we have to take you off the VIP list and they didn't even care that I've been a customer for four years bad business and very disappointing
Date of experience: December 10, 2016
Ordered 3 weeks prior to Christmas and as of today 1/5 I still have no received 3 of 4 items and customer service was absolutely no help!
Date of experience: January 5, 2023
Hello Tessa,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It was a little hard to find my size because stock was low but I got it and my package came in no time. Absolutely love it!
Date of experience: January 5, 2023
Hello Latoya,
Thank you for taking the time to write a review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!
Best regards,
Chad
It was great to be back on SD! My experience was great and I love all of my new shoes! Can't wait for my next shopping spree!
Date of experience: April 20, 2023
Hello Kimberly,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Whenever I call shoedazzle to speak with a customer service the interaction is always on the plus side. My issue always resolves on that one phone call.
Date of experience: July 18, 2022
Hello Kerline,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Love my purchase of black crossover bag and red and black leopard flats. I would recommend Shoe Dazzle to family and friends. My favorite new shopping site
Date of experience: October 4, 2019
Hi Catherine,
Thank you for such a wonderful review. We appreciate your time sharing how happy you are with your purchase from us. Your satisfaction is what we always aim for. Have a great day!
Cheers,
Cathy
No issue with ShoeDazzle the site. Just issues with who they are utilizing for shipping. All items sent through Chicago to APO are sent back to sender.
Date of experience: November 24, 2022
Hello Dorothy,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Everything fits and I got amazing prices! Plus I love the fact that if I don't want to buy anything I can skip paying for that month
Date of experience: February 5, 2023
Hello Justine,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Always perfect! My orders have always been perfect. Some of the best professional customer service I've encountered. And my orders are on time or early. Thank you!
Date of experience: November 24, 2022
I ordered two pairs of shoes (heels and scandals) and they are amazing. I did notice boxes were dented when arrived but the shoes were not harmed.
Date of experience: May 4, 2023
Hello Audrèi,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
All about six pairs between shoe dazzle, and shoe fab. The quality of the shoes are cheap. And they do not fit well and feel very uncomfortable.!
Date of experience: February 21, 2023
Hello Holly,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I'm always satisfied with shoes I buy. Thanks so much for your good service. I will always buy shoes from shoe Dazzle as long as they are around. Keep up the good work.
Date of experience: May 21, 2019
Hello Carol,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
I have been shopping Shoe Dazzle for over a year now and I absolutely love it. They have all the latest styles and I have never been disappointed with any of my orders!
Date of experience: June 2, 2020
Hello Kim,
Wow! Thank you for loving our products and services! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
My products arrived in a timely manner. The shoes fit perfectly. I usually wear a size 8, but I buy a half size smaller when purchasing toe out shoes (my feet are narrow).
Date of experience: August 11, 2022
Hello Julie,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that the item you purchased fits you well.
Best Regards,
Clark
Shoe dazzled has a good variety for everyone
To my surprise the clothes are made of good material.
Good
Date of experience: April 18, 2023
Hello Hylvia,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Great price and wife loved the shoes. Came quickly and uneventful which is the way i like my shipping.
Date of experience: January 4, 2023
Hello Aaron,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My experience was a great experience for me since this was like the first time ordering., Thank You…..
Date of experience: January 8, 2023
Hello Sherry,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Annette,
Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!
XO,
Ivy