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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user lorenn22
Canada
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Each month the site takes $70 Canadian dollars from my account if I do. Not skip the month yet when I try to use those credits I am only allowed to purchase certain items and half the value of the amount you took so I loose that money as the products you allow credits to buy are half the value of what is actually taken from the accounts so basically you rob your customers and tell them your giving them a deal I want my account cancelled I'm done with a site that steals from me and smiles telling me they giving me great deals

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

Date of experience: June 21, 2024

Thumbnail of user nicoles3805
New York
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

The boots fit perfectly. The way it stays in my calf are amazing.

Date of experience: November 12, 2024

Thumbnail of user jamilas44
Virginia
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

It's always a pleasure to shop at Shoedazzle! Always amazing and beautiful items.

Date of experience: November 23, 2024

Thumbnail of user jeannettaw7
Texas
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

I was so happy with my order I will definitely be ordering again

Date of experience: November 23, 2024

Thumbnail of user peggyr449
Canada
2 reviews
0 helpful votes
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November 30th, 2024
Verified purchase

Blizzard happening in my city despite this my package arrived as scheduled. Awesome!

Date of experience: November 20, 2024

Thumbnail of user lindap5869
New York
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

They sent my boots to the wrong address I never got the order

Date of experience: November 11, 2024

Thumbnail of user zavalam2
North Carolina
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I keep receiving alerts about my order delivery and so far didn't receive my order (4 days ago)

Date of experience: November 20, 2024

Thumbnail of user denial2
Michigan
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I have yet to receive my order. The tracking say they haven't received it from the sender yet

Date of experience: October 13, 2024

Thumbnail of user felicias524
Illinois
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

My purchase looks better in person I will be purchasing again and again

Service
Value
Shipping
Quality

Date of experience: September 8, 2024

Thumbnail of user pamelaw3122
North Carolina
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

HIGHLY DISAPPOINTED. Ordered and paid for 4 items Oct 7,2024 and it was shipped Oct 10,2024... IM STILL WAITING FOR MY DELIVERY

Date of experience: October 24, 2024

Thumbnail of user latonyam17
California
2 reviews
1 helpful vote
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June 15th, 2024
Verified purchase
• Updated review

Shoe dazzle go above and beyond to support their customers with no limits. Once you make a purchase, your merchandise is shipped out the same day or the next day. It always takes about three days and I have my order with no issues. If there's any problems, I can call and speak to someone directly before the end of the business day. I love and support this company and I know they'll stick around for a long time. Thank you guys for everything you've done for me.

Date of experience: June 5, 2024

Exceptional Service
May 1st, 2023
Verified purchase
• Previous review

This company has brought my confidence, glamorous and beauty back into life in full effect. Once I see an item that's eye catching, I'll place an order and it's ready then delivered within 4 to 5 days tops. Great quality materials, while the only problem presented were a wrong shoe size. I highly recommend telling other women about this company whenever one asks about my shoes. I'm always impressed with gratitude and will continue to support ShoeDazzel as long as they're operating for business.

Date of experience: May 1, 2023

Thumbnail of user dianner503
New Jersey
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I love shoedazzle. The boots are very nice and I got them a a ridiculously low price

Date of experience: November 20, 2024

Thumbnail of user valeriac110
Maryland
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Very easy ordering and quick delivery. The value and quality is excellent.

Service
Value
Shipping
Returns
Quality

Date of experience: October 10, 2024

Thumbnail of user lisaa3022
Canada
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Great deal! Will most likely order more. They look & fit great!

Date of experience: October 13, 2024

Thumbnail of user lillianm311
Pennsylvania
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I love the Gothic look. The boots are beautiful.
I can wear them with dresses and pants.

Date of experience: September 10, 2024

Thumbnail of user melbam13
Virginia
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

I love everything Shoedazzle has to offer. I wish the delivery was faster.

Date of experience: September 4, 2024

Wonderful
April 14th, 2024
Verified purchase
• Previous review

I love my shoes. Can't wait for the weather to improve a little to show them off

Date of experience: April 4, 2024

EXCELLENT
April 12th, 2024
Verified purchase
• Previous review

SHOEDAZZLE has the best styles, the best prices, and the BEST CUSTOMER SERVICE.

Date of experience: April 2, 2024

IT WAS AN OFFER I COULDN'T RESIST
July 18th, 2022
Verified purchase
• Previous review

An amazing pair of boots that I was in love for a while, and the went on sale! I am so lucky.

Date of experience: July 18, 2022

Thumbnail of user amyb4747
Illinois
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Got a request for a review from a site I didn't purchase from. What the heck even is Shoe Dazzle.

Date of experience: December 6, 2024

Thumbnail of user marym11475
Illinois
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I just love my new coat boots so much I purchased a pair for my daughter!

Date of experience: November 8, 2024

Thumbnail of user christianed23
Canada
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Very comfortable. The size is good. I like them a lot. I recommend them to my friends

Date of experience: September 6, 2024

Thumbnail of user reginao156
Canada
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

The boot was tight on my left feet. The low heeled party wear is too tight in the front

Date of experience: November 17, 2024

Thumbnail of user erikap314
Canada
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Great to be able to get trendy shoes at fabulous prices

Date of experience: October 13, 2024

Thumbnail of user carinal44
Pennsylvania
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Got a size too big. Did an exchange. Never got refund or the new size.

Date of experience: November 8, 2024

Thumbnail of user ginnyp92
South Carolina
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Ordered for the first time. Very happy with the quality and the fit. Thank you!

Date of experience: November 11, 2024

Thumbnail of user patricias7464
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great no bad experience at all, I will continue to purchase items. If I find items I like

Date of experience: November 8, 2024

Thumbnail of user jamillaf1
Georgia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

I love all of the bedroom slippers I purchased. They are so soft and the colors are vibrant.

Date of experience: November 8, 2024

Love them
May 1st, 2024
Verified purchase
• Previous review

I love my shoes, great quality and they came quickly.

Date of experience: April 21, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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