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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 63.8%
Positive
557
Neutral
33
Negative
283
View ratings trends
168
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How would you rate Shoedazzle?

Reviews (7,992)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (741) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (79) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user cynthiac1456
Virginia
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Every shoe I have purchase ((about 5 pairs) in various styles have been a good fitting shoe and I have received package on time and un-damage. Excellent experience.

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Cynthia,

Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!

Best,
Nelle

Thumbnail of user sarahg1774
Texas
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I purchased my 1st pair of shoes from yall they were boots i had to return them lile 4 times and they never fit then i tryed a completely different pair of shoes and they didnt fit i had a horrible experiance with yall

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sarah,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user marinal134
Canada
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

I ordered 3 pairs of shoes and they were all comfortable, stylish and good quality. They were true to size and looked like the picture.

Date of experience: April 6, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Marina,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user kathrynf408
Canada
3 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

Really easy online ordering. I love these little booties. Super fast and easy to slip on and very comfortable and cosy. Perfect fit to size.

Value
Shipping
Quality

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kathryn,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user alejandram26
New Mexico
1 review
0 helpful votes
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February 16th, 2019
Verified purchase

I have purchased shoes from shoe dazzle on various occasions and I have no been disappointed! The shoes are great quality as well as very stylish and beautiful.

Date of experience: February 12, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Alejandra,

Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!

XO,
Ivy

Thumbnail of user mercyt14
Iowa
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Very good shoes came as seen on description and just fitted for my size. VIP gat three pairs of shoes for a very good deal.

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Mercy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user kimberlyh1945
North Carolina
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

The shoes were exactly how they look online they were packed perfectly and it was the perfect size I was also able to track the progress of delivery

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kimberly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user myrons110
Arizona
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Bought these for my girlfriend for Christmas and she absolutely loves them. She's a size 9 and they're a perfect fit as well as comfortable.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Myron,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user cynthiay662
Canada
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I ordered the boots when they were on sale. They arrived sooner than I thought. They are functional, this winter is much colder than usual.

Date of experience: January 20, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cynthia,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user bonitag52
North Carolina
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

My experience with the website was great. It was very user friendly and the navigation of the different type of shoes are easy to get to as well.

Date of experience: January 24, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bonita,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!    

Best,
Renz

Thumbnail of user tanyam564
Florida
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

I purchased shoes to wear on the beach, for work and for the weekend...I love all my new purchases and look forward to wearing each pair of shoes...

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Tanya,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user jamier570
Canada
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I placed my first order for my birthday love the boots so cute true to size my thigh high boots feel a bit fake though they are cute though but fake for sure

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jamie,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user magnoliac1
Massachusetts
1 review
1 helpful vote
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July 5th, 2012

I wanted to exchange an item and they didn't want to exchange, now i am stuck with shoes i will never wear. I am never ordering anything from this website again. Its ridiculous.

Date of experience: July 5, 2012

Thumbnail of user lorir820
Florida
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

I had a couple of credits and was saving them for a great deal and was able to get 6 pairs of shoes for two credits and 24 Cents! All of my shoes are beautiful and are well over the price discounted.

Date of experience: September 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lori,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user miab159
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I placed my order via ShoeDazzle and upon the delivery attempt my items were stolen. I appreciate the assistance from customer service. Let's say I received my items and I've enjoyed wearing them.

Date of experience: June 1, 2022

Thumbnail of user teresaj605
Arizona
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I've just purchased items and the quality wasn't that good. For the price of being a VIP I would expect better quality.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Teresa,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user celiac110
Canada
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I am a 7 in many many brands and I decided to get two pairs in 7.5 (high boots both pairs) and none pf them are comfortable to put in and the zippers don't close

Date of experience: December 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Celia,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user karenc3037
Pennsylvania
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

My experience with ShoeDazzle I been with them for almost 30 years now and I love their shoes I have so much shoes from them they are the best their shoes are different no other shoes or like them very comfortable and I get good bargains from them all the time

Date of experience: June 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karen,

Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user anicetah
Texas
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I love shoe dazzle and just fab there brands are amazing and there dresses are too die for I'm a #1 fan, and a#1 shopper. I love the deals. And the shipping is free yes

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Aniceta,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user lacyk13
Hawaii
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I bought pink sandals, when it finally arrived I was so excited, I opened the box and there was scratches on it and look like something was eating through it! Never again will I order

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Lacy,

Thank you for writing a review! We are sorry to hear if you ran into some quality issues. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Thumbnail of user felixr105
Texas
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Forgot my password and get set up to change it but won't let me change it till I log in. I can't shop. And don't get discounts. Have to shop a certain amount to get free shipping

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Felix,

We are sorry to hear if you have a hard time logging into your account. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user jacquelinek61
Pennsylvania
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

I dont want to give 40 bucks to may find a nice shoes or item. If the item is more that 40 I still have to pay the balance. I can buy items when I want them.

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Jacqueline,

Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user latashar52
Ohio
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

I love my boots. All the ones I have ordered. They fit perfectly. I can't find my size in the stores. I wear a size 12 and shoedazzle is the only place I can get my shoes

Products used:
Boots

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Latasha,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user gianinas2
Florida
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

No body reads fine print to know your going charge them 50.00 a month the shoes are not worth it and even getting that money as a credit the quality of the shoes are not worth it

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gianina,

Thank you for sharing your experience with our products and the monthly member credits. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user katoriahw
Florida
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Ordered 06/08 payed $23 for 2 day shipping didn't receive till receive till June 12th! And heels I received the right n hill base is off and heels pop and bend on concrete and makes a horrible sound.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Katoriah,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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