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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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My package was sent back to the manufacturer for some weird reason before it was delivered to be it was out for delivery in my town and they didn't deliver my package instead they sent it back.
Date of experience: November 3, 2022
The shoes is beautiful and very comfortable. It's arrive on time; I was kept updated throughout the time it was shipped and arrival
Date of experience: February 18, 2023
Hello Joan,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes don't always fit right. Some have been a little big for the size but overall, I love the shoes. I don't like the monthly subscription though.
Date of experience: June 16, 2022
Hello Harriet,
Thank you for taking the time to express your thoughts. We appreciate your comments on our sizing and VIP membership. Our Member Services Team will get back to you right now.
Best,
Clark
I didn't received sum also I was lied to about my discount refund also my credit towards my order I was given the ran around lost out almost 700 bucks
Date of experience: June 18, 2022
Hello Xavier,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
My experience with shoedazzle has been nothing but great! They have been professional and helpful whenever I call and they have delivered my shoes swiftly! I'm very happy with Shoedazzle!
Date of experience: December 10, 2022
Hello MarvaElane,
We appreciate your positive comments about our Member Services Team. We hope you will always have a great experience with us in the future!
Best,
Lia
I was looking for boots for a party and didn't want to spend too much money. These were a great deal and they were just what I was looking for! Fit great, got many compliments
Date of experience: December 10, 2022
Hello Tina,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Love love love shoedazzle. As a vip member the perks are really awesome and even if I don't use my member credit it never expires I can use it at anytime I love it
Date of experience: July 17, 2022
Hi Lesha,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
I love the shoes I purchased. I have been looking for some cute green heels and I found them here. The quality is always great and the shipping is always on time.
Date of experience: November 23, 2022
Hello Sharece,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I returned a whole order and shoedazzle only credited me a refund for a partial order. I was a VIP for years but with this poor service received I cancelled my account
Date of experience: August 8, 2022
Hello Rachelle,
Thanks for sending your review! Your feedback about our return and refund process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
My experience this far has been great. They really do what they say, and they have great sales. All the items I have received have been great quality. I am very happy I joined.
Date of experience: May 21, 2019
Hello Anna,
It’s great to read your feedback about Shoedazzle and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy
I was unable to return a slippers that didn't fit, I use an 11 and the one I ordered didn't fit. I tried to return it and it kept on saying error. Very unhappy
Date of experience: July 14, 2022
Hello Jesusefunmi,
We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I like the shoes, I thought the color of the shoe was red instead of coral. Even in the photo they look more red than pink but the shoes are fine, comfortable and fit perfect.
Date of experience: September 21, 2022
Hello Zouave,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Some how the item was delivered to an old address from 4 years ago. Once the error was identified, the item was out of stock
Date of experience: January 19, 2023
Hello Teresa,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I love the Design of shoes they have, I Love the shipping when you get the shoes they come in a pretty box of shoes so much fun. I also like you can skip a month as a VIP member. Thank you!
Tip for consumers:
Ladies Rock those pretty shoes and Enjoy life!
Products used:
All the shoes I purchase can't wait to buy some more.
Date of experience: November 22, 2022
Hello Luz,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied with their purchases and the services we offer! Hope to hear more from you in the future!
Best,
Allison
I signed up with Shoedazzle since they first opened and have been buying ever since! From shoes, accessories and clothes I have never been disappointed!
Date of experience: November 23, 2022
Hello Danielle,
Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I enjoy shopping on shoe dazzle. They have a great selection and because I am a VIP I get excellent prices. I am never disappointed
Date of experience: February 3, 2023
Hello Jill,
We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
I love the way the boots & shoes look like & their styles. However, I absolutely HATE & am DISAPPOINTED in the note & message included in all the shoes I receive from ShoeDazzle, "These products may cause CANCER"! I hate this message & the cancer it MAY cause! Disgusting, despicable, disheartening!:-(
Date of experience: April 19, 2022
Hello Gladys,
Thank you for your review. We are sad to hear that you are not happy with the chemical on the shoes. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
I know I can be a pain but the woman who helped me today was perfect. She took care of EVERYTHING I needed. Thank you so much! (Take care of the employees that take of business for you!)
Date of experience: March 8, 2019
Hello Andrea,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
I am trying to return the shoes. There too small. I would have to go to UPS to return them the instructions say. Thank you delivery was fast also!
Date of experience: February 2, 2023
Hello Nadine,
We value the comments you made about the fit of the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I love the show will definitely recommend it to family and friends I really love the site all together
Date of experience: April 18, 2023
Hello Shantral,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
It's always great to receive shoes from shoe dazzle! I receive lots of compliments when I where any shoe purchased from them.
Date of experience: March 11, 2023
Hello Shaundrea,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Called and was confused about how to return a item was helped by a friendly and most helpful individual
Date of experience: April 21, 2023
Hello Angelique,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I always find what i want and i love the experience as well as the shoes
Everyone loves my shoes and they are comfortable
I am making a statement because of my shoes
Date of experience: September 13, 2019
Hello Jacqueline,
Your loyalty and support as our member are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!
XO,
Ivy
I love the quality of each item i have ordered so far. I have received loads of compliments from rocking each item. The items are so worth the prices. No cap just facts
Date of experience: July 14, 2022
Hello Gloria,
Thank you for leaving a positive review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The shoes are stylish, and the sales are frequent and on current styles. Haven't been disappointed in all my years of membership!
Date of experience: January 19, 2023
Hello Belinda,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Anyjha,
We appreciate the feedback you shared regarding the status of your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Hello Anyjha,
We appreciate the feedback you shared regarding the status of your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia