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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Great. I liked every item. The shoes were great and the shirts and sweater will definitely keep me warm
Date of experience: February 4, 2023
I have not received the order. I've been tracking it and the information that is shown is not accurate.
Date of experience: August 24, 2023
Hello Trina,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I never received my package. It said delivered but there was no package on my doorstep OR my mailbox.
Date of experience: February 16, 2023
Hello Haniel,
It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I really like the black shoes I ordered.they can be worn to dress up or go with casual clothes.I like the shoes.
Date of experience: February 20, 2023
Hello Pam,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I love the quality of the shoes and the styles! They totally work with my style and they have super cute outfits!
Date of experience: March 10, 2023
Hello Valarie,
It is our desire to keep you satisfied with our unique styles and quality products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
I LOVE these shoes. I have always liked the "Hidden Wedge" sneaker, but most of the ones I've looked at have a VERY HIGH HEEL. However, the sneakers I just ordered, do not have a high heel and are very comfortable. I've found that ShoeDazzle is true to size and have never had to send anything back.
Date of experience: October 1, 2019
Hello Kimberly,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone at 888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
The shoes don't fit at all, they always come late or they don't come at all. Customer service is attentive but I rather good service and products to begin with.
Date of experience: June 28, 2019
Hello Ophelia,
We count on our members to bring situations like this to our attention, so thank you. Here at Shoedazzle, we want all our members to have only the best experiences, and we regret having fallen short. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
I am hesitant when it comes to shopping online but when I ordered from shoedazzle it was exactly what I ordered and good quality.
Date of experience: February 2, 2023
Hello Ivelisse,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I love Shoedazzle!
The quality and design are amazing, prices are the best, and the shipping is very fast! I honestly love it, I recommend it to every friend for real.
Date of experience: August 8, 2022
Hello Liza,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
I have bought 3 pairs of shoes there and I have tired to return them and I have not been able to. Also have been put put on hold for 45 mins with no help.
Date of experience: November 3, 2022
Hello Maria,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Awesome you guys are the best I can't get enough keep up the great work you guys love the shoes and the customer service.
Date of experience: February 16, 2023
Hello Tasha,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Well I do love the last boot I ordered but I needed a wide only in the leg not the shoe part
So, I order wide it's so wide in the shoe part that I can't even wear it.
Date of experience: March 24, 2023
Hello Sharon,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hey,
I did not try my boots yet. I received them this morning. I am pretty sure that I will love them. I don't think they will be warm enough. I will let you when I try them.
Date of experience: November 22, 2022
Hello Marie,
Thank you for writing a review! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! Have a great day!
Best,
Mary
I had a awesome experience, I was excited about my order and I was very excited when my purchase arrived. I tried them on and they looked absolutely gorgeous.
Date of experience: April 6, 2020
Hello Clara,
Wow! Thanks for sharing your feedback! We're happy to hear that you're satisfied with your order! We will make sure to continuously create unique products at a very affordable price that suits the needs of our valued members like you!
Best,
Nelle
It's always difficult for me to find shoes my size and this site has allowed me to find majority of the styles and colors my size.
Date of experience: May 4, 2023
Hello Antoinette,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Overall, I like the shoes that shoedazzle offers, however, the quality of the shoes after onetime wear is not up to par. One time wear and there is not quality grip on the sole of the shoes.
Products used:
shoes
Date of experience: November 3, 2022
Hello Toshiba,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I did not got the shoes as I expected. The length of shoes was not too much as compared to what I got. Even cannot exchange with another item of short length of shoes.
Date of experience: December 6, 2022
Hello Simranpreet,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It is so so. The boots don't fit like I thought. They are loose looking and I don't particularly like them
Date of experience: January 6, 2023
Hello Kelly,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The item was to small. I went on the website and filled out the request for return and it went great!
Date of experience: January 4, 2023
Hello Bobby,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I love the quality of the shoes. The website is easy to navigate. I had to return some shoes due to my size and the return process was very easy.
Date of experience: January 7, 2023
Hello Camira,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I've been wearing a size 8.5 forever and my first purchase of shoes had me scratching my head. Some were to small, to tight tight and some were to big
Date of experience: July 15, 2022
Hello Waltrece,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They auto renew subscriptions and dont have a way to cancel on Site you have to call in and be pressed to keep your subscription the shoes are lovely but not worth the hassel
Date of experience: June 4, 2021
Hello Clarissa,
We are sorry to hear if you are thinking of canceling your account. We will contact you within 48 hours for further assistance.
Best,
Nelle
Always a great buy with this company. Quality is amazing, shipping is fast, and I always look great.
Date of experience: February 1, 2023
Hello Roynisha,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I ordered a size 10 pair of shoes and received one size 9 and one size 10.
I ordered a cross body bag and used twice and it is already peeling on the bottom,
Date of experience: November 3, 2022
Hello Carol,
Thanks for sending your review! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes I ordered were not the shoes that arrived at my house yesterday. I would like the correct shoes to be delivered to my house or a full refund.
Date of experience: November 4, 2020
Hello Diobe,
Thanks for writing a review regarding your order. We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Natonya,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia