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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 63.8%
Positive
557
Neutral
33
Negative
283
View ratings trends
168
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How would you rate Shoedazzle?

Reviews (7,992)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (739) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (79) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user charlesc2666
Virginia
3 reviews
0 helpful votes
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November 14th, 2022

Outstanding Service & Quality! Great Price! I have placed a few orders and have received great service & quality at a very competitive price each time! Thank you!

Date of experience: November 14, 2022

Thumbnail of user renza1
Renz A. – Shoedazzle Rep

Hello Charles,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user anneh796
Canada
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Every time I'm sent a package it's always sent to the pharmacy and I can never go there and pick it up because I don't like the pharmacy or the pharmacist or the staff there and so I didn't want to go to the pharmacist at the pharmacy I would rather have the package delivered to my house at my doorstep

Date of experience: September 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Anne,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user marthab145
Florida
1 review
0 helpful votes
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May 27th, 2019
Verified purchase

They have the most amazing shoes at a very reasonable price. Love love their shoes. The shoes are very well made and comfortable. Love the month shoes you get to get a pair a month for 39.95

Date of experience: May 24, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Martha,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Thumbnail of user dianam1488
Canada
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I loved picking my purchases but the delivery time is the longest of any of my shoe clubs. I look forward to my purchases arriving

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Diana,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user michellej1343
Florida
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Their shoes are running small. Some shoes are uncomfortable. My older shoes are nice but the new ones must be made to quick. The quality is not the same

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Michelle,

We value our members, and your feedback about the quality of our products is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user deveraj
Maryland
2 reviews
0 helpful votes
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October 1st, 2020
Verified purchase

I wish they would send out reminder notices with your account info on them. I also wish they would restock certain popular items is they are going to continue to display them on them on the website.

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Devera,

Thank you for writing a review regarding the availability of our products and the services we provide. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user omegal4
California
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Always get just what I expected. The service, the quality of the product, the shipping, and the overall online experience is always great.

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Omega,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user nancyt1010
Canada
5 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

Very good experience. The order came in very quickly and the website is very easy to navigate. The quality of the product is very good for the price.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nancy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user crystala380
Washington
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

I am addicted to your website I have so many pairs of your shoes is ridiculous absolutely love the quality and the prices and the discounts!

Date of experience: April 5, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Crystal,

Wow! Thank you for the feedback about the merchandise and the prices! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.

Best,
Bonnie

Thumbnail of user suyinc1
Arkansas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I've recently bought boots for the whole family and the price was amazing. The quality of the boots are great and comfortable.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Suyin,

Awesome! Thank you for the great feedback! At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user debr249
Missouri
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

I am always pleased with my shoe purchases from Shoe Dazzle! I love the credits, the sales and the compliments I get!

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Deb,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user chantelb39
Georgia
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

I ordered the wrong size and was able to get the order cancelled to purchase the correct size. Great experience

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Chantel,

It’s great to read your feedback about ShoeDazzle and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!

Best regards,
Chad

Thumbnail of user auras13
California
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Rain boots where great fast delivery I'm satisfied with the quality of the items I purchase and the fast delivery.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Aura,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user maryannj63
Minnesota
2 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

Many styles to choose from. Also I wear a size 12 women's, not always easy to find. Shoe Dazzle Carrie's size 12. Many cute styles to choose from.

Date of experience: January 18, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maryann,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user sylvianef1
Canada
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

I had to buy from you because I had a credit… a stolen credit on my credit card that I never wanted to have! I didn't need all those shoes!

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Sylviane,

It is with great regret that we received your feedback regarding the credits on your account. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user langn3
California
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

I love love love the purchases I made. The boots feel so good and the shoes are sleek, sexy, and amazingly comfortable. I would stand up in the long though. :)

Date of experience: November 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Debra,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user charlottes671
New York
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

My experience with purchasing the items was overall a good experience and the items were very affordable

Tip for consumers:
N/A

Products used:
Shoes and sneakers

Service
Value
Shipping
Returns
Quality

Date of experience: May 21, 2023

Thumbnail of user d.t5
Florida
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

The shoes where beautiful, but the width of the shoes are narrow, not for wider foot individuals like myself.

Date of experience: May 22, 2023

Thumbnail of user zainabk23
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Ordering process was simple and delivery was very fast. I received every updates regarding the delivery process

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Zainab,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user denisel440
Ohio
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

The shoes are great but it takes to long to get the shoes and they charge for shipping all other shoes don't charge for shipping and I get the shoes faster

Date of experience: August 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Denise,

We appreciate the feedback you shared regarding our shipping! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user rominab14
New York
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I ordered a package with some many things and it arrived open and one pair of heels and one pair of shoes missing

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Romina,

Thank you for writing a review about the merchandise. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.

Best,
Bonnie

Thumbnail of user brittanyb517
Kentucky
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I pay monthly and don't order so I can save up and buy in bulk on sale item. I PAY THE MONTHLY FEE AND SHOULD BE ABLE TO SPEND MY MONEY ON ANY ITEM! This has never been a problem until now, I just tried to place and order and am given the option I can get the sale price or use my credits and pay full price (which I pay monthly for) I just added up previous orders and I have ordered 60 pairs of shoes from this company... I will be canceling my membership

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Brittany,

Thank you for sharing your feedback regarding our credit usage policies and we are sad to know that you are thinking of canceling your account. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user allisong125
Illinois
2 reviews
0 helpful votes
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November 1st, 2023
Verified purchase
• Updated review

All shoes that were purchased were metallic silver color. I love all the styles that I've purchased.

Date of experience: November 1, 2023

I now have sooooo many shoes!
November 1st, 2020
Verified purchase
• Previous review

You have enabled me to own many pairs of shoes. I have a pair to match all of my outfits. I also get many compliments when I wear them.

Date of experience: November 1, 2020

Thumbnail of user kimh1586
Georgia
2 reviews
0 helpful votes
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January 8th, 2023
Verified purchase

I have fallen in love with ShoeDazzle! Never have I had such a Big Inventory of boots! Love love love it!

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kim,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user junep59
Illinois
2 reviews
0 helpful votes
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December 5th, 2019
Verified purchase

The heals are way too high, and there are not enough options for sensibly statured shoes. I have ordered several shoes and haven't been able to wear them because it is too difficult to walk in them.

Date of experience: December 2, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hi June,

Thank you for the feedback! We truly apologize for your experience! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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