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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Great deal didn't expect it delivery quick and please with the black heels havent wore yet but cant wait to i believe they'll be comfortable
Date of experience: May 21, 2023
There was an exception on my package for a week. I kept sending the courier messages but it never changed.
Date of experience: April 23, 2023
Slippers way too small for me. Was disappointed. A replacement will be appreciated. I like the look of it tho.
Date of experience: January 5, 2023
Hello Joy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Items sent to wrong address again even after I verified it over the phone twice. Difficult return/exchange process.
Date of experience: January 5, 2023
Hello April,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I'm extremely happy with my shoes. They are comfortable enough to be worn all day and the price is very affordable I Love ShoeDazzle
Date of experience: January 8, 2023
Hello Rosalind,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Lots of options for any event or outfit. Very well made and stylish. I've purchased many shoes since 2018.
Date of experience: January 8, 2023
Hello Dana,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Came before Christmas, no problems with delivery. Everyone loved their shoes, never any complains about your pr
Date of experience: January 5, 2023
Hello Maria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Nice boot, one was a bit more snug on the calf so tucking leggings won't work. Super cutie with my skirt and dress though.
Date of experience: January 4, 2023
Hello Latasha,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Received as a gift,I love my Smoky Grey wedge boots!Arrived neatly packaged and they arrived very quickly!
Date of experience: January 5, 2023
Hello Yolanda,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Fast delivery, great prices, never had to contact anyone as of yet. Quality products. I love it here.
Date of experience: January 5, 2023
Hello Kenya,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at ShoeDazzle,try our best to provide the best service and unique style at an affordable price!
Best,
Mary
Always a pleasure doing business with shoe dazzle. Never any hassle on returns. Good customer service.
Date of experience: January 4, 2023
Hello Patricia,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
Very exciting and affordable. It was awesome looking through all of the sales. Will be shopping again soon!
Date of experience: January 4, 2023
Hello LaToya,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Another happy customer with their purchase. I love the quality, right size/ fit. Timely delivery. No complaints here.
Date of experience: January 6, 2023
Hello Darren,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Returned two pairs of shoes associated with order # *******473 but received a refund for only one pair.
Date of experience: January 8, 2023
Hello Edward,
Thank you for your feedback. Our Member Services Team will contact you right away to address your refund concern.
Best,
Renz
Sandals fit perfectly on my daughters narrow feet! Versatile - dress up or down. Arrived in timely manner!
Date of experience: April 8, 2023
Hello Kelly,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her sandals! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great experience ordering. Shoes are very cute and comfortable. No issues with shipping, arrived quickly.
Date of experience: April 27, 2023
Hello Kate,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
They don't always have the size/colour for items I like but I'm somewhat satisfied with some of their selections
Date of experience: January 20, 2023
Hello Angella,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I value customer service and a smooth return policy. This company has neither. So whether or not they have good quality shoes is irrelevant. Never shopping here.
Tip for consumers:
Buyer beware. When returning items, you will not receive a full refund.
Products used:
None
Date of experience: December 7, 2022
Hello Darian,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would like to discuss further our product quality and refund policy. Our Member Services team will email you right away to assist you further.
Best,
Zeth
These are just awesome. They look great. You can dress them up or down, size & description were spot on. I keep coming back bc customer service seems to be their top priority.
Date of experience: December 1, 2019
Hello Lynne,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
Shopping is always a pleasant experience with ShoeDazzle. All discounts were applied. Shipping was quick and order accurate. Thank you
Date of experience: March 7, 2023
Hello Gabrielle,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
I like shoe dazzle. It's really frustrating going threw pages of items n putting them in cart to find they disappeared. So hopefully that will get fixed soon.
Date of experience: October 4, 2019
Hello Christina,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Shoe dazzle has always been my number one online shopping for shoes.I love every pair I have brought so far.
Date of experience: February 1, 2023
Hello Gloria,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love em as i do all my shoe dazzle purchases...
The clothes run a little small... so you may want to size up...
Date of experience: February 5, 2023
Hello Natalie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Shoe Dazzle is always on time with my style & order shipment! I am so very thankful for each shopping experience!
Date of experience: February 4, 2023
Hello Gena,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Knew what I wanted, ordered it, got the perfect size.
But wish there were more nice shoes for those with wider feet
Date of experience: February 1, 2023
Hello Sade,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing our products! Have a great day!
Best,
Mary
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Maleka,
Thanks for writing a review! We value your opinion, and we appreciate you taking the time to share your feedback about the delivery of your package. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie