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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user laquitaw12
Illinois
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Love my boots I love there shoes period I love this site as well

Date of experience: November 25, 2024

Thumbnail of user annem2683
Indiana
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

These boots are amazing. Very comfortable. Very stylish.

Date of experience: November 11, 2024

Thumbnail of user lindaf4671
California
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

The speed of the delivery was fine and the boot was nice quality.

Date of experience: November 25, 2024

Thumbnail of user denisew2418
Maryland
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

I love the bag and shoes. The shoes fits perfectly.

Date of experience: November 23, 2024

Thumbnail of user debbiep1499
Sweden
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Fast delivery, good communication and good quality

Date of experience: November 8, 2024

Thumbnail of user michellej2672
New York
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Selections were not as appealing as past selections.

Date of experience: November 23, 2024

Thumbnail of user jacintah14
South Carolina
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Love all my heels and boots heels 👠 boots and more boots

Date of experience: October 12, 2024

Thumbnail of user ashang1
Washington
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I never ordered anything from ShoeDazzle. Don't know how my name and info got associated with this.

Date of experience: December 10, 2024

Thumbnail of user chelseah327
Florida
2 reviews
0 helpful votes
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December 20th, 2024
Verified purchase

Everyone was soo helpful and the clothes fit great

Date of experience: December 10, 2024

Thumbnail of user karenc6598
Florida
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

This might be fraud. I didn't place an order from shoedazzle.

Date of experience: December 9, 2024

Thumbnail of user bibah1
AE
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I've never heard of this company so I have no idea why they are asking me for a review.

Date of experience: December 6, 2024

Thumbnail of user sheliac169
Virginia
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I was given 4-5 different delivery dates with no explanations for the delay.

Date of experience: December 4, 2024

Thumbnail of user lynnc1575
Nevada
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Great looking shoe, now my granddaughter wants a pair

Date of experience: November 22, 2024

Thumbnail of user lisam8990
Pennsylvania
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Shoes are slippery to walk in and not very comfortable

Date of experience: November 22, 2024

Thumbnail of user danim182
Dani M.
Arizona
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Prices and delivery are excellent for budget conscious buyers.

Date of experience: November 22, 2024

Thumbnail of user jasming104
California
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

They look just like the picture, true to size. It was delivered in about two weeks.

Date of experience: November 22, 2024

Thumbnail of user annav1588
Canada
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

It's been already over a week and no delivery but I am asked about my experience?

Date of experience: November 20, 2024

Thumbnail of user donnav1917
South Carolina
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Big variety, on time delivery and great prices for product.

Date of experience: November 23, 2024

Thumbnail of user carnellab1
Virginia
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I always get my products on time, and everything be intact.

Date of experience: November 19, 2024

Thumbnail of user lynnl1131
Maryland
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Amazing fit and comfort for a high heel green boot

Date of experience: November 23, 2024

Thumbnail of user kevinw4021
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

The customer service was cool. I had my issue resolved quickly.

Date of experience: November 23, 2024

Thumbnail of user anad575
Washington
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Shipped and received without any delays or problems. Highly recommend

Date of experience: November 26, 2024

Thumbnail of user fabienneg21
Canada
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Great experience overall: good fit and looks very nice.

Date of experience: November 21, 2024

Thumbnail of user charlottel1149
Minnesota
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Great customer service helped realize what to do when skipping the month. 👏 👌

Date of experience: November 22, 2024

Thumbnail of user patriciat2376
Alabama
1 review
0 helpful votes
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November 30th, 2024
Verified purchase
• Updated review

Wonderful just one pair of my booths were too big.

Date of experience: November 20, 2024

Both my booths were too big. 7.5 I should have gotten a 7
October 22nd, 2024
Verified purchase
• Previous review

I I'm not happy with the size of both my booths; I wish I can send them back & get the correct sizes.

Date of experience: October 12, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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