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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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I ordered a pair of neon yellow sneakers with a matching cross body bag and I've received so many compliments. Super cute summer style!
Date of experience: July 1, 2020
Overall, when receiving shoes they are too narrow. This is a waste of money and time to have to send back in the mail
Date of experience: July 1, 2020
Hello Kisha,
Thank you for writing a review regarding the shoes that you've purchased. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
Like the quick shipping even though we got an email saying it could be delayed. It arrived sooner than expected and was packed well.
Date of experience: December 10, 2018
Hello Adam,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you.
XO,
Ivy
I've been a customer since 2012 and I love it they have so many styles to choose from… for every occasion in one site. Overall love shoedazzle
Date of experience: January 1, 2022
Hello Cinthia,
Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I don't understand how people had 'no idea' they would be charged 39.99 a month. It clearly states it when you are signing up under the header "how it works". They also send you an email saying your show room is ready and 'you have 5 days to skip the month or be charged a 39.99 credit'. I have ordered a pair of boots from here and I love them. I skipped the month a few times since I do not have the money to buy shoes or have credits, so I ended up canceling my account. I created a new account with a different email address later and ordered a set of rings for 5 dollars since it was half off. I skipped the month while waiting to get my rings, then I went online and canceled my account again after I recieved them. This was last month and yesterday I woke up to find a charge from them. So I called and told the rep I had tried to cancel my account but it apparently did not work, she was very kind and kept offering me deals to try and get me to stay, understandable since it is part of her job, but in the end she issued me a refund with no hassel.
It is a very nice site if you can afford it. If you can't SKIP THE MONTH. You are told when signing up how it works AND receive emails. They are not fraudulent you just aren't reading!
Date of experience: September 9, 2014
I like to buy things at this online store, there are always cool and stylish new items, the prices are very affordable for me, shipping is fast
Date of experience: September 6, 2022
Hello Eloise,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The shoes I purchased are literally amazing! They came in about 4 days and are a perfect fit. Also true to size. Thank you Shoedazzle!
Date of experience: January 5, 2022
Hello Chesea,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I have been ordering from shoe dazzle for a! While loved them back then and still love it today! The sizes are always right on! Love you guys!
Date of experience: July 1, 2021
Hello Letha,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Quality products and fast shipping as usual. I have been using this site for several years. It's the main place for my shoe purchases.
Date of experience: September 19, 2022
Hello Jennifer,
Wow! The team here at ShoeDazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes! Have a great day!
Best,
Renz
Great sales! I never have to buy my shoes from anywhere but shoedazzle. Though I'd love to see some nice chunky red sneakers in the mix.
Date of experience: September 18, 2022
Hello Ricque,
We are glad that you are satisfied with the products and sales we offer. Rest assured that we will continue providing new styles and great services for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
This was my second time receiving a damaged item from Shoe Dazzle, quality assurance obviously is not a top priority for them. I won't be back.
Date of experience: April 19, 2022
Hello Seraphina,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I'm in love with my boots! Plus with shipping and handling it arrived 4 days ahead of time. I will be ordering again! Thank you Shoedazzle
Date of experience: December 6, 2022
Hello Diamond,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and shipping service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
My items were delivered together and I was able to track it online from start to finish. Thank you for such a good service.
Date of experience: December 6, 2022
Hello Tarita,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I ordered these shoes, it took two months to get them in they didn't fit I've asked for a return label three times tried to call no one answers.
Date of experience: July 2, 2021
Hello Ann,
We are sorry to hear if your shoes didn't fit. We will contact you within 48 hours for further assistance.
Best,
Nelle
These are cheap plastic shoes. They stink like petroleum. If you try to return them you will NEVER get your money back. This is a scam. BEWARE!
Date of experience: January 18, 2017
I've been a member for about 4 month and the shoes are beautiful but quality wise it horrible they'll seem to come apart after a little wear.
Date of experience: September 13, 2019
Hello Eva,
Please accept our sincere apologies regarding your recent purchase with Shoedazzle. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via private message within 48 hours.
Best,
Ivy
Wonderful! I love the concept of being able to shop on a level where it's all about you and your style. I can create myself.
Date of experience: November 7, 2022
Hello Felicia,
Thank you for the kind words that you said about ShoeDazzle. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Mary
Easy. Just long wait to get shoes shipped. The shoes are about 1/2 a size small but I usually plan for that and order accordingly
Date of experience: July 4, 2020
Hello Cassidy,
Thanks for sending your review! We appreciate your feedback concerning our shipping time frame! Thanks also for giving feedback on the sizing of our items. This is something that we will take into consideration so that we can work towards improving our sizing, and we can also provide more quality products to shop.
Best,
Bella
This was the worst online shopping experience in my 19 years of life and I've shopped on wish before so that's really saying something... I NEVER GOT MY SHOES!
Date of experience: December 1, 2020
Hello Catherine,
Thank you for writing a review! We are sorry to hear if you haven't received your shoes yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
The shoes are exactly as pictured, comfortable and not too heavy. The top of boot does crease when you walk or bend down, but thats expected.
Date of experience: November 3, 2022
Hello Kamea,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I tried to exchange or return a pair of shoes and the site kept giving an error. I got no response on calls. Bad quality.
Date of experience: November 2, 2022
Hello Cheran,
It is with great regret that we received your feedback regarding our user interface. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I purchased 2 pairs of boots that are way to big. I've been trying to do an exchange for a smaller size but it's not working.
Date of experience: November 5, 2022
Hello Veronick,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The website was easy to navigate. I only have one issue, that I wish they had a 2 1/2 heel height in wide width.
Date of experience: July 14, 2022
Hello Maria,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I purchased 3 pairs of slippers and not even 1 pair are comfortable. I'll keep them for emergencies only. But the shoes I bought were fabulous.
Date of experience: May 26, 2022
Hello Laura,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love all shoes on shoe dazzle they're different from the main chain stores, convenient ordering app, so so shipping but fast order processing
Date of experience: October 1, 2020
Hello Krysta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Enjoy your great shoes!
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Ashley,
Awesome! We love you too! We're glad to hear you're getting compliments because of your sneakers. We always want to create unique designs for our valued members like you!
Best,
Nelle