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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Had the membership credit, size in stock & easy check out. Ended up getting two pair of shoes for $. 66. That's right, only 66 cents!
Date of experience: July 17, 2022
Not only is the quality of the shows is very low and cheap, but when I had to call to custumer service today, I was very disapointed. They Say that they Will Do what it takes to help you and be sure that tour are satisfaid, but when I said that I have been charged by error, they offered only to refund only a small part of the amount, stating that the balance Will be credited. Even if I insisted that I did not want a credit but a full refund, they refused. PLEASE, DO NOT BUY from this site.
Tip for consumers:
Please dont buy from shoedazzle; they made a mistake on my account but refused to Do a refund.
Products used:
Shoes and boots. Both very low quality.
Date of experience: January 24, 2022
Hello,
Thank you very much for taking the time to write a review about your experience with our Member Services Team! We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
There was a lot of back and forth regarding my order. Thankfully it was eventually resolved by the representative I reached out to via Instagram!
Date of experience: May 30, 2022
Hello Trish,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Shoedazzle has provided great service with fast shipments. The quality of the shoes they sell is very good.
I would recommend them to everyone!
Date of experience: April 10, 2018
Hello Carol,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
My first experience was pretty good, fast delivery. I ordered two pair of tall boots the only thing is they are a little tight around my calf area.
Date of experience: December 7, 2022
Hello Jasmin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I wonder if they ever have a really nice shoes in stock or if it's just for show absolute bull$#*! every shoe is sold out
Date of experience: October 5, 2019
I regret ever having signed up. If you have a lot of extra cash, fine. But you might consider donating it to people in need, instead.
Date of experience: October 4, 2019
Excellent... I am not a shopper at all! My daughter has me hooked on shoe dazzle and I'm very excited she shared the online venue with me!
Date of experience: June 28, 2019
Hello LaCari,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
Always get my shoes in a timely manner and style is very up to date just wish you could get those prices without b
Date of experience: April 1, 2020
Hello Carol,
Awesome! Thanks for sharing your feedback! We are glad to hear that your package arrives on time! We will make sure to continuously create unique products at a very affordable price that suits the needs of our valued members like you! We will surely share this feedback with the proper team.
Best,
Nelle
My only complaint is the boots I bought thinking they were white turned out to be more of a cream color but both pairs I got are super comfy!
Date of experience: November 22, 2022
Hello Amanda,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle! We hope you will always have a great experience with us in the future!
Best,
Mary
Shoes are cute but the calf was much bigger than i anticipated. I tried to Put in an exchange/return request and it's not going through.
Date of experience: November 23, 2022
Hello Alexis,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love both pairs of boats that I got they fit nicely. I did have to exchange one pair for a wide because the shoe was too tight around my toes
Date of experience: November 24, 2022
Hello Phantasia,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I like shoedazzle they have a lot of things on there site for you to choose from I'll keep getting things in the future
Date of experience: April 17, 2021
Hello Adrienne,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Dean
Delivery was fast and product s very affordable. My boots are comfy and soft. It's most appropriate for the snowy weather I am fully satisfied.
Date of experience: November 26, 2022
Hello Peta,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
The last 2 pair of shoes I ordered broke after the first wear. My previous orders have just had size inconsistencies. It's annoying and inconvenient.
Date of experience: September 21, 2022
Hello Tarra,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the items you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Bad because they stole my money, I made an order for almost a month and all this is the date that they haven't even sent me anything.
Date of experience: August 8, 2022
Hello Erika,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge and your purchase. Our Member Services Team will reach out to you right away.
Best,
Allison
My items were perfect in size and style. I've learned to view heel heights before placing my orders which the description helps a lot.
Date of experience: August 11, 2022
Hello Michelle,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Had fun scrolling through the line up of shoes. Ordered some I wanted and got them at a great price. I am very happy with that shopping experience/
Date of experience: August 9, 2022
Hello Catherine,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I have over 50 pairs of shoes from shoe dazzle I buy 4 or 5 at a time. Just wish they had more cloths!
Date of experience: August 11, 2022
Hello Shavon,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My shoes were very cheap and gaudy but I can't complain because I only spent $10. Not even worth returning tho, I'm just going to throw them away lol
Date of experience: August 11, 2022
Hello Adele,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I was missing 4 pairs of shoes out of my order. It's been over a month now and still no refund or second delivery.
Date of experience: August 8, 2022
Hello Amber,
Thank you for sharing your experience with the items that you have not received. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
No words to describe how the monthly charge and where is the rule book who would have known those credits expire in one yr
Date of experience: May 1, 2020
Hello Elaine,
We sincerely appreciate the feedback you shared. We value your business with Shoedazzle. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love everything about this site only one flaw which I had like ten days to view before the 39.95 was due that's all
Date of experience: September 25, 2022
Hi Victoria,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
All of the shoes are beautiful love them. Would recommend these to anyone. My order was delivered very quickly. Always satisfied with my orders
Date of experience: June 16, 2022
Hello Charlene,
Thanks a lot for the positive feedback! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. Happy shopping!
Best,
Ivy
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hi Alexcia,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina