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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I was complimented by everyone. I have been a vip member for long and don't regret. All my shoes are liked
Date of experience: June 19, 2022
I'm totally satisfied as usual with shoe dazzle it's my fave place to buy shoes and a lot of my clothes...
Date of experience: May 2, 2021
Hello Iptisam,
We appreciate the time you took to leave such a thoughtful review of our products and services! We’re happy you had a great experience with us! Have a nice day!
Best,
Dean
I've been subscribed to shoedazzle for years and I love it. Never had any problems. Shoes, and customer service are great
Date of experience: August 1, 2020
Hello India,
Awesome! We're happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!
Best,
Dean
Purchased pair of sneakers sz 8 1/2 shoes are more like a 9 this is the second time this has happened!
Date of experience: April 14, 2021
Hello Jan,
We are sorry to hear if you received the wrong size. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
This was the greatest idea, it is always useful for retail therapy when I don't have the money at that time.
Date of experience: November 6, 2022
Hello Candess,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They fit me perfectly! Perfect color, just enough distressing, the height of the waist, everything! I can't wait to buy more!
Date of experience: May 25, 2019
Hello Ashley,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Shoedazzle. Hope to hear more from you in the future!
XO,
Ivy
ShoeDazzle is always on time and not so expensive. I love the various selections that are always available in my size.
Date of experience: September 12, 2019
Hello LaKesha,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
Was a great purchase, everything went well, no incidents. I loved almost everything, but had to watch my budget this year.
Date of experience: December 7, 2022
Hello Pamela,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I like way shoe dazzle have ordered delivered as quickly possible. So I purchased four pairs boots and love all them.
Date of experience: November 2, 2022
Hello Tamire,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I have enjoyed shoe dazzle over the past 5 years. Thank you for delivering some of the outstanding and cute shoes
Date of experience: March 5, 2018
The shoes are always a great fit, some of the best styles i can find, good value, and very quick delivery
Date of experience: March 5, 2018
Hello Sue,
We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!
XO,
Sherry
I always look forward to receding my orders from shoe dazzle and l well over eighty percent love what l got
Date of experience: July 16, 2022
Hello Omome,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have not been disappointed not onetime with ordering from shoedazzle never wait to long for a shipment pricing is wonderful
Date of experience: July 15, 2022
Hello Laneisha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
They are very comfy and beautiful as seen on the picture although my courier took very long to deliver in Zambia..
Date of experience: July 15, 2022
Hello Mwizukanji,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I still haven't received my order - it's been over a month - not sure how long it's supposed to take for delivery?
Date of experience: December 10, 2020
Hello Christy,
We are sorry to hear if you haven't received your order yet. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Shoes looked better online, not at all what I was expecting. Can I get a refund? Also size run too small
Date of experience: October 1, 2019
Always fashionable and always a great fit! I never have to worry about the size not being right or fitting properly.
Date of experience: October 4, 2019
These shoes were cheaply made and really hurt my feet.The material was not what I thought it was going to be
Date of experience: October 4, 2019
Hi Dollie,
Thank you for providing feedback about your experience with us. We always welcome the opportunity to improve our products and services. We’ll be sending you a private message shortly.
Best,
Cathy
Stylish, and sexy. You can dress up with multiple looks. I would suggest getting a true to size or bigger size.
Date of experience: November 22, 2022
Hello Chauniece,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Been a member since around 2012. Had some bad experiences, but returns were handled in a quick manner no questions asked
Date of experience: June 19, 2022
Hi Kim,
Thank you for providing feedback about your shopping experience! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
It took over 3 weeks to get my order. Customer Service did nothing and the agent was extremely rude and unprofessional.
Date of experience: November 26, 2022
Hello Maddison,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Was told I had more then one account didnt make sense thanks to this experience I will never shop online again
Date of experience: January 9, 2019
Hello Stefanny,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
Easy to order.
In my budget and super cute
Apparently they want more letters to submit but that's all I got.
Date of experience: November 23, 2022
Hi AnnMarie,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I got my first pair for under $16 which includes the shipping and handling. They are way cute and good quality!
Date of experience: November 25, 2022
Hello Tonice,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
My experience with your company has been a tremendous one. Your shoes are affordable, sexy, trendy, comfortable and true to size.
Date of experience: August 8, 2022
Hi Nikeisha,
Thank you for the kind words that you said about your shopping experience with us. We love being able to provide the products that our members seek. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Susan,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean