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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I've got a confirmation email saying delivered but it never arrived on my end. I've called and say to wait 48 hrs. I really want my items
Date of experience: November 2, 2022
Quality and design was so good, i ll recommend everyone to buy from shoe dazzle because again we never gonna get this quality according to the price
Date of experience: December 7, 2022
Hello Vaishnavi,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Overall a great experience! At first there was a delay but ended up coming a day earlier than expected. I am very satisfied with my purchase :)
Date of experience: November 3, 2022
Hello Marcella,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
False advertisement I was supposed to begin the shoes for $10 first time buyer that was a liar they cost me almost 2 times more than that
Date of experience: March 1, 2022
Hi Laura,
We appreciate your feedback on our deals and offers! We will be emailing you right away for assistance.
Best,
Cathy
Excellent job, everything was here on time and it looks exactly as it appears online, prices are really affordable
Date of experience: June 22, 2022
Hello Wallace,
Thanks for sharing a review! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
Good products but would like to see some shoes with lower heels but in the trendy colors and patterns.
Date of experience: November 1, 2019
Hello Josephine,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
XO,
Daniel
The shipping was fairly fast and the boots were beautiful with a perfect fit. Can't wait to wear them!
Date of experience: December 7, 2022
Hello Laura,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love shopping with shoedazzle. They've always been a go to for my shoes. I'm forever a loyal customer!
Date of experience: September 19, 2022
Hello Brittany,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!
Best,
Mary
Ordered shoes, came poorly packaged and damaged. Will use my points and cx subscription. Not worth the member fees
Date of experience: November 6, 2022
Hello Deseree,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Jacket was horrible for a retail of 75 dollars what a joke still waiting on my refund as well
Date of experience: March 7, 2023
Hello Shelli,
Thank you for sharing your experience with the quality and prices of the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I didn't place an order so you took it upon yourself to charge my card even after I skipped
Date of experience: January 9, 2023
Hello Jakyra,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I had an issue with a missing order and it was taken care promptly. I'm a very satisfied customer.
Date of experience: April 7, 2023
Hello Ericka,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I ordered shoes that were discontinued and never got my money back and they didn't give me a credit!
Date of experience: January 19, 2022
Hello Nancy,
Thank you for taking the time to leave a review. We're sorry to hear that you encountered trouble with your recent order. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
Excellent customer service & amazing variety of shoes, accessories & clothing! I will definitely continue purchasing and referring customers.
Date of experience: March 5, 2018
Snake shoe / Chloe sandal do not fit. Too wide, no option for standard wide width. It doesn't make sense.
Date of experience: May 3, 2021
Hello Emily,
Thank you for sharing your feedback regarding our sizing! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Experience was fast and easy. Found what I needed easily and purchased. They are very nice. Granddaughter loves them
Date of experience: November 6, 2022
Hello Terri,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
As a loyal long term customer, I must say that everything in my shopping experience was impeccable as usual.
Date of experience: November 5, 2022
Hello Lisa,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,
Mary
Way too many emails all the time. Borderline harassment! I like knowing some information but i'm constantly receiving emails.
Date of experience: October 4, 2019
Hi Haylee,
Thank you for providing feedback about your experience with us. We always welcome the opportunity to improve our products and services. I will be sending you a message shortly.
Best,
Cathy
Great fit and good quality. Looking for more styles i like. Would recommend to all my friends and family.
Date of experience: November 23, 2022
Hello Rosalind,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I've always found the best shoes at shoe dazzle like no other. Keep it coming for this dazzle girl.
Date of experience: March 10, 2023
Hello Jamila,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Shoes arrived in a few days of ordering, they are very comfortable and cure. I received lots of compliments.
Date of experience: June 19, 2022
Hello Ruthie,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
My Experience with Shoe Dazzle has been Excellent love this Company Excellent Customer, Great Boots and Shipping is unbeatable
Date of experience: February 1, 2023
Hello Pauletta,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Loving my new shoes and got lots of compliments. Was excited when I bought even more excited wearing it
Date of experience: November 25, 2022
Hello Abby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I received a box with 1 shoe in it and i am still waiting on my replacement or refund.
Date of experience: March 14, 2023
Hello Tiara,
Thank you for writing a review! We value your feedback on the item you got from us and would like to address your concern. Our Member Services Team will reach out to you right away.
Best,
Allison
Picked wrong sizes, should have been size 8. Dont know how to exchange them. What do I do now?
Date of experience: March 20, 2023
Hello Lillian,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your order. Our Member Services Team will reach out to you right away.
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Anastasia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz