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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
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Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user kendras359
North Carolina
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

All of the shoes were exactly what I wanted. Perfect purchase

Date of experience: November 20, 2024

Thumbnail of user danar914
Maryland
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Took a little longer then expected but happy I ordered.

Date of experience: November 20, 2024

Thumbnail of user oluwatosina28
Canada
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

It's been weeks and I still haven't received my shoes

Date of experience: November 20, 2024

Thumbnail of user debbiec2317
Texas
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I usually prefer the Fuzzies and winter type boots. Shoedazzle makes it so easy to shop for these.

Date of experience: November 20, 2024

Thumbnail of user cheryls1818
New York
1 review
0 helpful votes
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November 30th, 2024
Verified purchase
• Updated review

There products are good quality and always up to style, delivered quickly, never damaged 💔

Date of experience: November 20, 2024

Satisfied Customer
April 14th, 2024
Verified purchase
• Previous review

Loved both pairs of my ankle boots, very comfortable

Date of experience: April 4, 2024

White shoes and bag
March 7th, 2023
Verified purchase
• Previous review

Delivery was spot on and I loved the small heel shoe which could be worn with jeans or cute sun dress. Absolutely loved small purse, no one is ever getting into this purse without me knowing lol.

Date of experience: March 7, 2023

Thumbnail of user ronnetf
New York
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

The boot looks great but it was too tall for someone who stands 5 feet.

Date of experience: November 20, 2024

Thumbnail of user elenaf175
Florida
3 reviews
0 helpful votes
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December 3rd, 2024
Verified purchase

I Shoedazzle.com... they have awesome sales and great quality

Date of experience: November 23, 2024

Thumbnail of user kimberlees85
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Received everything in this order and it all is very nice

Date of experience: November 23, 2024

Thumbnail of user nicolew2932
Virginia
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I ordered and did not receive anything. Shipping update but no items shipped.

Date of experience: November 20, 2024

Thumbnail of user nanettem123
Minnesota
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

The boots are perfect exactly like shown
Love them

Date of experience: November 20, 2024

Thumbnail of user robine526
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I love my boots. Look awesome on me. Can't wait to wear them. Perfect fit and price.

Date of experience: October 10, 2024

Thumbnail of user flos5
Texas
3 reviews
0 helpful votes
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October 21st, 2024
Verified purchase

Purchase arrived in timely manner. Great price. Good quality.

Date of experience: October 9, 2024

Thumbnail of user destineyh11
Illinois
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Shoe was weird shaped not even made right y'all need help don't advertise shoes to me no more. Lol

Date of experience: October 22, 2024

Thumbnail of user bonnieh871
New Jersey
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I was glad to receive my order on Monday 10/07. The shoes are very cute.

Date of experience: October 10, 2024

Thumbnail of user aniskal
Jamaica
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Shoe looks great and feels comfortable. For the price it was a steal.

Date of experience: October 12, 2024

Thumbnail of user wandai48
South Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Customer service is very helpful. Thank you to all of your help.

Date of experience: October 9, 2024

Thumbnail of user saunjaeb
North Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Amazing! On time and fits perfectly. I am very happy with my purchase.

Date of experience: October 9, 2024

On time!
June 15th, 2024
Verified purchase
• Previous review

They did not have my size in store and made an order for me online that came in 5 days.

Date of experience: June 5, 2024

Thumbnail of user tiffanyb1266
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great experience with shoedazzle! I can't wait to see the shoes.

Date of experience: October 10, 2024

Thumbnail of user carolynh1527
Maryland
1 review
0 helpful votes
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November 6th, 2024
Verified purchase
• Updated review

Came on time. Exactly what I ordered. Delivered when they said it would come.

Date of experience: October 27, 2024

No hassle.
April 17th, 2024
Verified purchase
• Previous review

The price, the ease of the purchase, and the fast shipping. I love it.

Date of experience: April 7, 2024

Thumbnail of user kymp47
Washington
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

I'm a veteran account holder and the customer service is always pleasant.

Date of experience: October 23, 2024

Thumbnail of user crystalh1234
North Carolina
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Fit perfect. Good quality and looked just like the picture. Love them

Date of experience: October 27, 2024

Thumbnail of user delscin
Colorado
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

The boots are amazing and good quality cant wait to use them so excited

Date of experience: October 25, 2024

Thumbnail of user stephanier3239
Washington
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Order arrived on time, clothes and shoes fir great, will definitely recommend

Date of experience: November 8, 2024

Thumbnail of user eleonorc9
New Jersey
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

It's my go to place 100%. Only wish shipping was faster and free with membership.

Date of experience: November 8, 2024

Thumbnail of user jordanc1396
California
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Items haven't arrived and I don't know my tracking number, can't find the email

Date of experience: November 8, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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