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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I did not like how I had to choose either promotion or my monthly amount. I would have purchased a lot more at one time if this was not the case.
Date of experience: July 1, 2020
It was easy and my boots actually fit. And I just love all the compliments I receive from people.
Date of experience: April 4, 2024
Hello Joni-Yvonne,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love my shoes and they fit perfect only thing is the heel just a lil bit to thin but other then that I LOVE THEM! I WILL BE ORDERING AGAIN
Date of experience: February 1, 2023
Hello Tekeisha,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Loved it had no problems the shoes fit and they are very comfortable and cute had got a lot of compliments when I went out of town with my boots on
Date of experience: November 3, 2022
Hello Bomesia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Love the quality and price and usually fine unique items so when I go out everybody comments where did you get those shoes or where did you get that outfit of course I say ShoeDazzle
Date of experience: June 16, 2022
Hello Carmen,
Thank you very much for spreading the good news about Shoedazzle! We really work hard to provide the best products that we can. This is such a great inspiration for us! Have a great day!
Best,
Renz
I had a great experience buying my new dress and boots
They came as expected and I loved them
Date of experience: April 4, 2024
Hello Nicole,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I bought some high boots and they are distorted when you put them on they look very ugly and poorly made their quality is weak
Date of experience: November 3, 2022
Hello Ruth,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Need more styles with heels 2 - 21/2 "
Am going to have to go somewhere else.
Can no longer wear high heels or heavy treads.
Date of experience: September 19, 2022
Hello Ramona,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Fast shipping. Got exactly what i ordered. The boots were supposed to be a little different than i received but they were still great anyway
Date of experience: August 11, 2020
Hello Mandy,
Thanks for writing a review! We are glad to hear that you have already received your order! We always strive to provide our valued members with the best styles and quality. Thank you for sharing your positive feedback!
Best,
Nelle
I have tried to remove this work email from your site and it will not allow me please stop sending information its is work email
Date of experience: November 3, 2022
Hello Brenda,
We appreciate the feedback you shared regarding the information on your account. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I ordered some long boots and because I'm on the thick side the don't fit can't really even blame shoedazzle really but it said wide
Date of experience: November 22, 2022
Hello Alicia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love shoe dazzle so much! My new boots are very beautiful and so comfortable. I really want to buy more shoes with you guys
Date of experience: August 16, 2022
Hello Jeniffer,
Thanks for the great review! We are delighted that you enjoyed our products. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
The extra wide is my fault I didn't realize but they are too larger in size length wise as well
The burgundy are strangely shaped.
Date of experience: November 2, 2022
Hello Devin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm very happy with my purchase, the shoes look and feel great, except 1 pair that I have to exchange due to my calves lol.
Date of experience: November 6, 2022
Hello Wanda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Some sizes can be a little bit off but for the most part they're great. I wear a 12 a they usually have my size.
Date of experience: June 16, 2022
Hello Elizabeth,
Thank you so much for the review. We appreciate the feedback you shared about the options we have online. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
Smooth transaction! Product on time! Good quality! I will definitely continue shopping with you all. SHOEDAZZLE FOR THE WIN!
Date of experience: March 21, 2023
Hello Tanikka,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with our products and services! Remember, we value you!
Best,
Allison
The boots and clothing are true to size and great quality. I've received so many compliments and people often ask where I got my outfit and shoes.
Tip for consumers:
Some sizes run big so check the size chart before buying.
Products used:
Shoes, boots ,overalls
Date of experience: September 18, 2022
Hello Andree,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your outfit and shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered 4 pairs of shoes; they were delivered when they said they would be; all were a perfect size 8 fit, and between my VIP Status, credits and the sale, a great deal for 4 pairs
Date of experience: July 15, 2022
Hello Susan,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
So far so good will keep coming back. Quality is ideal.
Date of experience: April 6, 2024
Hello Nella,
Wonderful! Thank you for the kind words that you said about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Bonnie
I joined the shoe club. I. Ordered 6 pair of boots and love every one of them. They fit beautifully. Thank You so much. I will be ordering more soon.
Date of experience: November 3, 2022
Hello Bettie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Good received merchandise on time fit was good will make future purchases
Date of experience: April 4, 2024
Hello Cynthia,
We're glad you’re enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love this company they are also legit! Great shoes great prices! I aM obsessed!
Date of experience: April 7, 2024
Hello Amelia,
Wow! Thank you for the nice words that you said about our merchandise and pricing. We truly appreciate and reviews like these that makes us want to improve our products and services even more! Enjoy your day!
Best,
Bonnie
Amazing and quick. Love the shoes, very gorgeous pumps
Date of experience: April 9, 2024
Hello Antonia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
The shoes fit Great and I would buy from here again. Thank you.
Date of experience: April 8, 2024
Hello Tina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I am very satisfied with my experience and look forward to my next experience
Date of experience: April 7, 2024
Hello Valisa,
Wow! Thanks for sharing a review about your shopping experience! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future! Have a good one!
Best,
Bonnie
Went well with my christmas outfit for my holiday party
Date of experience: January 5, 2023
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Frances,
Thank you for writing a review regarding our member credit usage policy works. Your feedback is important for us to hear. Our Member Services team will be in touch with 24-48 hours to assist you further.
Best,
Nelle