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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Received today haven't worn but the like the style and color. They should be cute with leggings
Date of experience: January 5, 2023
My entire order was WRONG, SIZE, WIDTH, STYLE, therefore I wasted my money because I can't wear any of them ( 4 pair) because they're ALL too big. I WILL NEVER BUY FROM HERE AGAIN.
Tip for consumers:
Don't do it
Products used:
Shoes
Date of experience: November 5, 2022
Hello Nicky,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love my shoes!
They are a perfect fit, a bit high but I can manage them perfectly.
Date of experience: April 5, 2023
Hello Nancy,
Thank you so much for your awesome feedback about the merchandise! We are very glad that the item you received is to your liking! We appreciate the time you took to share your experience with the other members. Hope you have a great day!
Best,
Bonnie
The boots were not returnable. Wow. Wow, now I can't even submit my dislike. Or never again
Date of experience: January 19, 2023
Hello Brenda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I loved everything. Super cute and comfortable. Sexy and versatile. Right on time for the summer festivities
Date of experience: July 18, 2022
Hello Khaleil,
Thank you so much for sharing your feedback regarding our products. We always strive to provide our members with the best styles. Have a fantastic day!
Best,
Allison
Sent me used shoes. Then charged me a $59 member fee that I was not aware of.
Date of experience: August 1, 2023
Hello Aindrea,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order and our VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I have purchased 2 pair of boots for my granddaughter. She is extremely happy with both pair.
Date of experience: February 1, 2023
Hello Laura,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I never had a problem with my purchases. Always love the products, the prices are also reasonable.
Date of experience: May 4, 2023
Hello Heather,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I am always pleased with the shoes I purchase from here, but this last order was everything.
Date of experience: February 2, 2023
Hello ToKisha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I order a pair of shoes. The discount appears then I'm charged extra on the back end.
Date of experience: February 5, 2023
I absolutely loved both pair of shoes I ordered. The sizes were perfect and they are adorable!
Date of experience: February 4, 2023
Hello Yvonne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Experience is always seamless from choice of great styles from ordering to delivery. I am never disappointed.
Date of experience: October 4, 2021
Hello Antoinette,
Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!
Best,
Nelle
I will buy more again. I like what's the sent me, well organised, nice presentation. Thank you
Date of experience: March 21, 2023
Hello Widlyne,
Thank you for the positive feedback about your purchase! It feels good that our members appreciate the effort we put into making sure we provide the best products! Have a great day!
Best,
Allison
Delivery on time, size to fit and I am satisfied with the items I get from them
Date of experience: August 22, 2023
Hello Esoghene,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Wonderful experience shopping at ShoeDazzle will be happy to refer you guys to my friends and family
Date of experience: May 1, 2020
Like always and every single purchase size is perfect and I love all my shoes from Shoedazzle
Date of experience: February 20, 2023
Hello Olga,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Good fit but they feel and look cheap. I will not reorder these and am truly disappointed
Date of experience: September 3, 2023
Hello Lillian,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
No hassle ordering. Moderate pricing for budget friendly customers. Ships expeditiously with low or no cost shipping.
Date of experience: June 17, 2022
Hi Rita,
We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I received the best service from an employee who understood my situation and helped resolve my issue.
Date of experience: September 10, 2021
Hello Francis,
It was great of you to point out the positives you've experienced with our customer service. We would love to continue providing excellent service to awesome members like you!
Best,
Bella
Bought these to wear for my Vegas vacation, and received many compliments. They are truly comfortable for all of the walking required in Vegas.
Date of experience: June 19, 2022
Hello Yolanda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Love the new pair that I just received! Cute heel is very comfy & they came in a very expedited time. I was shocked!
Date of experience: February 8, 2019
Hello Aminah,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
I been with shoedazzle for a long time and I can wait to see what new inventory they have coming out. Thank thank you!
Date of experience: September 18, 2022
Hello Nita,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Worn once and they started falling apart i had to sew them back together. I was very disappointed bc they looked good quality online
Tip for consumers:
Crappy shoes don't last
Products used:
Sho3s
Date of experience: April 14, 2021
Hello Danielle,
We are sorry to hear if you are unhappy with the quality of our products! We will contact you within 48 hours for further assistance.
Best,
Nelle
I' m so happy with this app, I always find what I'm looking for. The quality and price is incredible. They 'r the best.
Date of experience: December 9, 2022
Hello Elizabeth,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have shoes to go with some of my outfits! I will be back for some more; later on in the next few months.
Date of experience: December 10, 2022
Hello Mentoyia,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Arlena,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia