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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Rep was very pleasant, listened to what I needed, communicated my options then sent the label over. I appreciate all the help! Great experience!
Date of experience: July 15, 2022
I was very pleased with my purchase. The boots are of good quality as always and arrived in a very reasonable amount of time
Date of experience: November 23, 2022
Hello Ayanna,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Delivery very fast and super nice the shoes, comfortable to use. Love it.! Hope I can get more low discount want to order more..
Date of experience: November 26, 2022
Hello Milleth,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
One shoe has a gloss on it the other does not looks like a matte finish. Very disappointed with shoedazzle at the present time.
Date of experience: August 8, 2022
Hello Kimberlee,
Thanks for sending your review! Your feedback about our product quality and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Excellent customer service and love the shoes! You get what you order. Never had any complaints but compliments on my shoes when wearing them.
Date of experience: August 8, 2022
Hello Dominique,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I enjoy Shoe Dazzle. The orders come so quickly. It's a great value! I get compliments on my things from there all the time.
Date of experience: June 16, 2022
Hello Erika,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I'm never disappointed with my purchases. All I like to say is continue to keep me happy & I'll continue purchasing your beautiful product
Date of experience: March 1, 2022
Hello Deborah,
Thank you for your positive review and for sharing this with others that you like our product and service. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I love shoe dazzle shoes are always good quality great price and I never have to wait forever to receive my order through shipment!
Date of experience: February 3, 2021
Hello Ashlee,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Received the order on time. I was very satisfied with my shoes purchased.
Date of experience: April 5, 2024
Hello Reva,
Amazing! It’s great to read your feedback about our merchandise and delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I'm guilty for being selfish and buying myself nice stuff from here.
Date of experience: April 6, 2024
Hello Michelle,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Have a good day!
Best,
Bonnie
The shoes I purchased were breathtaking They were perfect with my outfit. The shoe was very comfortable and easy to walk in. 10 out of 10
Date of experience: September 19, 2022
Hello Brittany,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Love my new shoes, they were cute and super comfortable
Date of experience: April 5, 2024
Hello Kathleen,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I've never had an issue and always been satisfied with the company as a whole, except these last two orders, one item (previous purchase) was definitely not what was advertised on the website but I couldn't return it because was outside the allowed time frame and this time, right after I placed my order I realized I still had my former employer's address listed as shipping info. It wasn't longer than 5 minutes after I placed the order when I called to update the address and the customer rep was nice, efficient and pleasant (I think I left a review) the issue is, it was delivered to that previous address I specifically called to update, even tho I received an email with updated info and confirmation email when it was delivered both showed correct address. Needless to say it was quite shocking receiving a message from a former coworker letting me know the manager informed her about my package being delivered there and somewhat embarrassing picking it up there from the hands of my previous employer.
Date of experience: June 29, 2019
Hello Evelyn,
We’re sorry to hear about your recent experience with FabKids! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
I wanna give shoe dazzle much luv for helping me surprise and making my wife happy every time, But my favorite part is the MF PRICE! P.S. KEEP IT UP HOLLA.
Date of experience: April 19, 2022
Hello Demarcus,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!
Best,
Mary
I ordered a pair of sandals wore them and they kept slipping off the wind up strap wasn't enough to keep them on my feet
Date of experience: September 26, 2022
Hello Susan,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Delivered on time Shoes were good price overall good experience true to size as well. Haven't worn them yet so.TBD… but soo far, no complaints
Date of experience: November 22, 2022
Hello Jess,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I needed a refund and I don't think the agent understood what I said
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Vahnessa,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about refunds is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Had to call twice app was not giving credit for payment then had returned all merchandise, finally got it resolved really thinking of canceling.
Date of experience: June 16, 2022
Hello Lisa,
Thanks for sending your review! Your feedback about your credits and our return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Beware of the subscription model.The quality of product is minimal.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Hello Emily,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love shoe dazzle! Always very satisfied with my purchases. I've bought alot of shoes from this site and have always been happy
Date of experience: April 22, 2022
Hello Taffany,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I had 3 credits saved N then there was a 50/50 sale goin on so I got 4 new heels for 20 a pair but my tota wasl only 11 bucks t
Date of experience: June 17, 2022
Hello Sandy,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
J ai recu mes bottes en moin d une semaine,tres belles et bonne qualite je suis tres contente,je vais en commander encore
Date of experience: January 5, 2023
Hello Natalie,
Notre désir est de vous satisfaire avec nos services, nos styles uniques et notre bonne qualité à un prix abordable. Vous êtes notre inspiration pour faire de notre mieux. Merci et rappelez-vous, nous vous apprécions!
Best,
Mary
I couldn't find how to skip a month on my online profile. The customer service rep on Chat helped me.
Thank you
Date of experience: December 7, 2022
Hello Christina,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Great quality shoes and service. No complaints. They make it very easy to understand their process and plenty of FAQs as well.
Date of experience: September 1, 2021
Hello Christian,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Nelle
There's not much of a variety to choose from anymore.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Geraldine,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Vanessa,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our services.
Best Regards,
Clark