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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Shipping was fast. Reasonable prices
I like shoes dazzle
Date of experience: April 4, 2024
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Isatou,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I bought sneakers and they were delivered in one week.
Date of experience: April 4, 2024
Hello Alexandra,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
As always no hassles and cute shoes.good prices. Timely delivery
Date of experience: April 4, 2024
Hello Terra,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
All my transactions where take care off. I just don't like using happy returns with Ulta.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Yesmina,
Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I like shiedazzle good quality in most shoes and they are gorgeous. I WOULD LOVE THEM IF THEY MADE THE HEELS A LITTLE SHORTER, Just enough to wear all day.
Date of experience: October 1, 2019
Hello Febe,
Thank you for providing feedback about your experience with Shoedazzle! We always welcome the opportunity to improve our products and services.
XO,
Ivy
The shoes run small, and since there aren't a lot of half sizes, you will need to order a size up.
Date of experience: April 24, 2023
Hello Ryan,
We appreciate you taking the time to share your feedback about the merchandise's fit. Thank you for bringing this to our attention so we can take a further look into this. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
Order was purchased July 3rd not August 14. The last order took almost 2 months to receive and only after complaints.
Date of experience: October 1, 2020
Hello Jennifer,
Thank you for writing a review! We are sorry to hear if your order took so long to deliver. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
My shopping experience was great! I would definatly order from Shoe Dazzle again. Unfortunately the shoes I ordered were too small
Date of experience: May 26, 2022
Hello Cheschell,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the size of the product you ordered. Our Member Services Team will get in touch with you right away.
Best,
Allison
Great prices, nice styles, awesome service. I've been trying to get my shoe game back and shoeddazzle has the best styles!
Date of experience: September 1, 2021
Hello Ana,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
I usually wear size 8/5 but purchased size 9 fits perfect I love my boots I will definitely recommended shoes dazzle to my family and friends and I will buy more I always happy with my order
Date of experience: November 2, 2022
Hello Nadilia,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I could not wait to receive these items... Got them on Sunday around 7pm and tear open that box to see my purchases. Lovely, is what I would say.
Date of experience: August 2, 2021
Hello Eva,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
My experience with Schut as I was amazing I ordered the boots they sent me a confirmation or tracking number and the boots came super fast I would definitely order again
Date of experience: November 22, 2022
Hello Amelia,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
I love Shoe Dazzle Expense Shoes for a Great Price! I've been a customer for several years and never had a problem Love the easy return and the fantastic Prices!
Date of experience: August 8, 2022
Hello Barbara,
Thank you for taking the time to leave a review. Your feedback about our prices is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
These are so nice. One shoe did bother me a bit the first few times but now it doesn't. A nice shoe that you will want to wear everyday.
Date of experience: August 4, 2019
Hello Adilene,
Thanks for the shout out! We're glad you enjoy our unique styles. At Shoedazzle, we always try to provide the best possible service for our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone and Live Chat from 6am - 6pm (PST) 7 days a week.
XO,
Ivy
Why did it take so long? And how do I return this shoes the heels are way too high for me
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Cathy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further our return and exchange process. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I got my purchase on time and I'm very satisfied, thank you
Date of experience: April 4, 2024
Hello Lynda,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Perfect fit at a very reasonable price...
Love shoedazzle!
Date of experience: April 4, 2024
Hello Laszlo,
Thank you so much for loving our brand! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Love shopping ShoeDazzle, great selection and size always fits perfect.
Date of experience: April 4, 2024
Hello Gina,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Good selection, and easy online order process. Delivered on time.
Date of experience: April 4, 2024
Hello Barbara,
We're glad you enjoy our selections and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've always had a positive experience when shopping with Shoedazzle.
Date of experience: April 3, 2024
Hello Levenia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I just love my baby blue velcro running shoes. I'd buy more colors if they sold them
Date of experience: April 3, 2024
Hello Jane,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I request a change but us don't send me my new shoes
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Hello Yunimar,
Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I love them. They looked really nice on. The color is very pretty.
Date of experience: April 4, 2024
Hello Nardina,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I always can find what I need. Beautiful styles and colors. My favorites are platforms and wedge heels. I also love the different colored purses that matches the shoes and clothes.
Date of experience: April 9, 2023
I'll make it short and sweet I've had several purchases that's for and though they are cute the material is not very good also the sizing is way off
Date of experience: January 19, 2022
Hello Jessica,
Your feedback about our product sizing and quality is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Judith,
We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth