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Shoedazzle has a rating of 3.4 stars from 7,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I love my shoes. They fit really nice & are very comfortable I can't even describe it in words but my thigh high boots flats are the best
Date of experience: October 1, 2019
I can't see these boots being worth the 49.99 these are like cheap local DD shoes or Walmart even i really wanted to love theses shoes though …..
Date of experience: November 2, 2022
Hello Jacqueline,
We appreciate the feedback you shared regarding the items that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I very much am satisfied with my purchase i got a great deal delievery was fast and i just love the boots thank u shoe dazzle
Date of experience: December 7, 2022
Hello Leslie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I placed an order May 19th and 30 days later I still haven't received it. No one has contacted me and the tracking number doesn't work.
Date of experience: June 19, 2022
Hello Kim,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your package. Our Member Services Team will get in touch with you right away.
Best,
Allison
They tried to charge me twice and then say they didnt see the second transaction when I talked to customer service. Not ordering from here again.
Date of experience: September 11, 2021
Hello Shea,
Thank you for writing a review! We would love to assist you further with the concern you had with the charge. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I've bought 4 pairs from Shoedazzle. Two of them were great quality, very comfy and stylish, nothing ordinary and very elegant. The other 2 I got, I knew they would be cheaply made because they looked like that in the pictures and I know when the platform is hidden and the shoe is made in China, the result is disaster! Nevertheless, I ordered them only because the particular colors I chose are hard to find in the slingback pump pattern, thats all! I dont know if i could step out in public in them though...
Some said that they change the labels. I have never ever seen similar or identical heels by other brands on Shoedazzle; maybe some high end designer immitation(China's favorite habit). Actually JustFabulous is the one that just changes the labels. 80% of their heels are made by companies like Qupid, Delicious, Anne Michelle, Breckelle's etc. I got heels from them that found out later that are made by Delicious(Paprika) and Ive seen a ton more from them that belong to other companies and on ebay for instance can be found for less or more, it all depends.
Final thoughts about Shoedazzle: I rarely am interested in their designs anymore, theyre repetitive. The heels always tend to be bulky, but for my job theyre perfect; their pumps are definitely NOT for everyday casual wear, only for going out. Some styles are VERY unique but still I dont think theyre worth the 39 bux tag, even with free shipping; just think that they prolly cost a dollar.
Date of experience: May 27, 2012
Very happy I love my zapatos 👠
Gracias por todo muy satisfecha por todo
Date of experience: August 23, 2024
I bought some black pumps very sexy, can't wait to wear them when I go out
Date of experience: April 18, 2023
Hello Khia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!'
Best,
Lia
Show was too big ordered right size however shoe was wide and seem bigger than stated
Date of experience: March 24, 2023
Hello Lezar,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the sizing of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Frustrating, won't recommend anymore.
Agents are nice, polite and very helpful though especially Jane and Maria.
Date of experience: February 1, 2020
Hello Marygloria,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Mistress Lady Taylor loves her Boots! Now she wants to order something for her little sissy!
Date of experience: January 5, 2023
Hello James,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered and received my item in a timely manner as I always expect from Shoedazzle.
Date of experience: May 22, 2023
Shoes were exactly what was ordered and it was worth the buy. Would definitely patronize again
Date of experience: January 4, 2023
Hello Oluwapelumi,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
The boots arrived so fast I was stunned. Great fit! Boots made for walking! Love it!
Date of experience: January 4, 2023
Hello Belinda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I returned one item, but I didn't get my money back. It's been a month…
Date of experience: January 8, 2023
Hello Klodya,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with your return. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Always a great experience with shoedazzle! If ever an issue, they fix it without a hitch.
Date of experience: January 7, 2023
Hello Shandee,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
I have to reorder my shoes because shoe dazzle mess up my address. Was very disappointed
Date of experience: January 5, 2023
Hello Tracy,
Thanks for sending your review! Your feedback about your order and shipping address is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Always beautiful and on time. I love how they have all type of styles. Love it
Date of experience: April 22, 2023
Hello Yanira,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Easy viewing and ordering, I love the numerous styles and being able to filter for size.
Date of experience: January 5, 2023
Hello Aja,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Its very hard for me to find nice shoes but with them its a lot easier.
Date of experience: January 5, 2023
Hello Huguette,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Shoedazzle has always treated me well. The deals and early access and good delivery. Thank you.
Date of experience: January 5, 2023
Hello Andrunie,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
The timeliness I was given was spot on. My shoes arrived as stated and they're perfect!
Date of experience: January 5, 2023
Hello Sarah,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes got here in little time and fit perfect also they were in great condition
Date of experience: January 8, 2023
Hello Makaylah,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Great experience I love my shoes they're beautiful and comfortable and was a really good price
Date of experience: April 4, 2023
Hello Nicole,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
NOT MUCH TO TELL, the customer service is ho hum since you can't talk to an actual person and live chatting is a joke with this company, since losing the 1800 lines!
Date of experience: January 19, 2022
Hi Gina,
Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Kayla,
Shoedazzle promise to serve you with excellent member service and high-quality FAB items! Every day we look forward to meeting our members' expectations. We appreciate the time you spent to share your experience! Thanks a lot!
XO,
Ivy