Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Always have great product. Fit nice and good quality.
Date of experience: September 3, 2024
I ordered two pairs of shoes on July 03 2024 and as of today August 8 2024 I have only recieved 1 pair of shoes.
Date of experience: August 8, 2024
Where is my shoe that i ordered. That's all I am not satisfied at all
Date of experience: August 28, 2024
Order has not been received to date. Ticket was generated on items and no feedback or redress
Date of experience: August 29, 2024
The bag was better than expected. Nice Quality jean skirts.
Date of experience: August 29, 2024
It's my third time shopping from shoedazzle and believe me they didn't disappoint me.
Date of experience: August 20, 2024
I RECEIVED THE SHOES AND THEY ARE PERFECT AND THAT'S WHY I KEEP ORDERING WHEN I SEE SHOES I LIKE ON -LINE.
Date of experience: August 25, 2024
I RETURNED THE HEELS BECAUSE THE HEEL WAS TO HIGH, BUT REALLY WANTED TO KEEP THEM.
Date of experience: June 19, 2022
I have always had a tremendous experience with shoe dazzle. I have been a member since 2015 and it has always been an amazing experience with their latest styles and selections of products and services. Furthermore I will recommend any one that is looking for quality products with a blend of fashion and flare please make shoe dazzle a go to for your fashionable needs.
Date of experience: June 8, 2024
Been an avid shopper with shoe dazzle for over 7 years and I am excited each and everytime I receive my packages. Its always a great treat unwrapping my boxes and revealing my lovely shoes. I am a VIP member and that allows me to get further discounts and promotions.
Date of experience: September 18, 2022
Took quite a while to arrive. Few updates received.
Date of experience: August 25, 2024
I have not received my order
Concerned
Please advise
Date of experience: August 25, 2024
Still waiting for my order.
E MAIL says IT IS delivered... But it did NOT ARRIVE.
:/ ?
No follow up on emails I sent to shoe dazzle. Requested to be opted out of monthly subscription... it's on my visa AGAIN this month.
Grrrr.
Shop local
Date of experience: January 10, 2023
Within months the bottom of my shoes that cost $60 started to break apart. Heartbreaking
Date of experience: August 25, 2024
Loved this bag! Used abroad and fit soo much. Loved compartment for dresses/outfits.
Date of experience: August 21, 2024
Even though it was a day delayed I'm still satisfied with my shoes
Date of experience: August 25, 2024
Order a pair of boots from shoedazzle and never received them
Date of experience: August 24, 2024
I ordered 4 prs of shoes- 3 are perfect but 4th pair is a size 12! How did that happen? There are NO instructions for exchanging this pair of shoes- please contact me concerning this manner!
Date of experience: June 23, 2024
Had a very good experience. Am well pleased with my purchase.
Date of experience: August 24, 2024
Love finding shoes in my size, great color choice aswell
Date of experience: August 24, 2024
I can find shoes in my size, I love the different styles of shoes selection aswell
Date of experience: August 8, 2022
Fit exactly like I wanted! The color is great & they are so pretty
Date of experience: August 23, 2024
Very helpful and professional he answer all my questions excellent service
Date of experience: August 24, 2024
The agent was very knowledgeable and helpful. They were able to solve my issues fully
Date of experience: August 23, 2024
I had a wonderful experience. The representative was very knowledgeable.
Date of experience: April 4, 2024
The discount I received was great, I love my shoes, shipping was fast and reliable.
Date of experience: August 20, 2024
Years ago a size 10 would fit me perfectly from shoedazzle. Now I have to stretch the shoes each time at the shoemaker. 9/12 wide is too big and 10 is too small. At this point I don't think I would continue buying shoes from shoedazzle. Except for the size issue I really love your shoes they are really lovely
Date of experience: August 24, 2023
I have never had a bad experience with shoedazzle!
Date of experience: August 22, 2024
Love the colors, the fit and the comfort. Wished they had been priced better.
Date of experience: August 21, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.