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Shoedazzle has a rating of 3.4 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Very pleased with my order and how quickly it was sent out and delivered
Date of experience: January 4, 2023
Hello Robin,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
The shoes fit perfect. They are so comfortable. I received my shoes on time.
Date of experience: May 21, 2023
Product was never received. Was supposed to be delivered on 01/07 as per tracking
Date of experience: January 7, 2023
Hello Kathy,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have not heard any information on my order, or tracking for the order
Date of experience: May 17, 2023
Hello Debra,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
My package arrived on time as promise. My experience was great with this company
Date of experience: January 6, 2023
Hello Livingston,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love everything about shoe dazzle it is the best place to buy shoe
Date of experience: January 7, 2023
Hello Christa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Was very unsatisfied only the sneakers fit. The other items didn't even come close.
Date of experience: April 21, 2023
Hello Patricia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our sneakers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Lovely. Great quality and sizing in accurate
Love the color and shipping was fast
Date of experience: January 5, 2023
Hello Iralis,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I loved them very much and I will be back to buy more soon
Date of experience: April 7, 2023
Hello Sharon,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered teal earrings and I got the pink ones. It's fine but meh.
Date of experience: April 4, 2023
Hello Lauren,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your earrings. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Fast shipping. Decent prices. The ability to skip the month is fair and flexible.
Date of experience: March 23, 2023
Hello Georgina,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Good quality.not too long for delivery always very good and fair purchases nice style
Date of experience: January 8, 2023
Hello Tania,
We're glad you enjoy our unique styles and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I never received my order and they charged me more on my original bill.
Date of experience: January 7, 2023
Hello Sonia,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love love everything about shoedazzle and my vip is tailor to me with discounts.
Date of experience: March 21, 2023
Hello Cliche,
We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I love the shoes that I purchased, and so do my friends! I shared the website info with them and expect they will be making purchases real soon.
Date of experience: July 17, 2022
Hello Ellouise,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope to hear more from you in the future!
Best,
Mary
Not many options to choose from. The shoes that were available were too small.
Date of experience: May 1, 2023
Hello Tanya,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I always have a great experience with shoedazzle. They always come early then expected.
Date of experience: February 1, 2023
Hello Tichara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
The shoes were beautiful and of very good quality. They were my perfect size.
Date of experience: February 1, 2023
For the most part the shoes or sandals that I purchase are very nice.
Date of experience: August 10, 2023
Hello Foxxy,
Thank you for sharing your wonderful review of our merchandise. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a great day!
Best,
Bonnie
I'm always satisfied with my account.they have my size and the shoes are amazing
Date of experience: August 10, 2023
Hello Dominique,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
The shoes were a great fit and they look good on, they are comfortable.
Date of experience: February 8, 2023
Hello Tina,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
So I can't get on the site to buy anything else so $#*! shoedazzle
Date of experience: February 8, 2023
Hello Robyn,
Thank you for sharing your experience on our website. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They came pretty fast, I did not expect it to come that fast t
Date of experience: February 3, 2023
Hello Carolyn,
Thank you for the great feedback! It feels good that our members appreciate the effort we put into ensuring we provide the best quality products and services!
Best,
Mary
Loved my shoes. So reasonably priced and very cute, comfortable, and love the designs.
Date of experience: April 12, 2023
Hello Andrea,
We appreciate your awesome review about the merchandise and the pricing. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Miskia,
We are glad that you are satisfied with our products. Rest assured that we will continue providing the best services and unique styles for members like you. We hope you will always have a great experience with us in the future!
Bet,
Mary