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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.1%
Positive
551
Neutral
32
Negative
276
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,978)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user maxineh28
Georgia
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

Shoe dazzle has great selections and even great customer service
Thank you for making this exchange smooth and effortless.

Date of experience: May 21, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Maxine,

Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!

XO,
Ivy

Thumbnail of user charmh1
Georgia
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

I love all my sandals, boots n all around shoes I purchase through the website. VIP deals definitely helps

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Charm,

Thanks for loving our products! We are sincerely grateful to have members like you who continuously appreciate the effort we put into making sure we provide a quality products and services to our dear members!

Best,
Nelle

Thumbnail of user cyndela
Iowa
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

These boots are amazing quality, and the shipping was nice and quick. Will definitely purchase again in the future

Date of experience: December 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cyndel,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user moniquew214
Louisiana
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Omg i just love my sandals. They are so beautiful, they fit very comfortable. I will b purchasing more.

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Monique,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!

Thumbnail of user cindyb1606
New Jersey
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Shopping with ease and I got my shoes on time I can't wait to order again with you guys

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cindy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user scorpiow
Georgia
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

They are of good quality, affordable, and stylish. I love just fab and shoedazzle. They send them out fast.

Service
Value
Shipping
Returns
Quality

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Judy,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user kristenw308
Texas
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

These shoes look great and are very comfortable. I like how they look on me and can wear them for a while and my feet feel good. I recommend them.

Date of experience: December 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kristen,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Thumbnail of user tashaa63
Tennessee
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Customer may want to go up a half size in shoes. Shoes are very snug at the regular size

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tasha,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user alicei10
Idaho
1 review
0 helpful votes
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March 12th, 2019
Verified purchase

Been a member for almost 6 years. Love the issues and great deals that shoedazzle has for the members

Date of experience: March 8, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Alice,

We are honored that you have chosen us and placed your continued trust in Shoedazle for your DAZZLING items! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.

XO,
Ivy

Thumbnail of user angelicam190
Missouri
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Great purchasing thru Shoedazzle, they communicate often and clearly about my shipment, and I received my shoes almost immediately!

Date of experience: November 3, 2022

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Angelica,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user rosiec110
Canada
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Ordered twice from this sight. Shoes are beautiful and sizes are precise. Well packed in boxes and rapid delivery.

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rosina,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user annj486
New York
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

My purchase arrived quickly and I was able to surprise my friend with this item as it was unexpected.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ann,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user vernonm100
Florida
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Very awesome experience and very great handling of product and shipping on time I appreciate how everything was handles

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Vernon,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Tina

Thumbnail of user olufunmilayoa3
Delaware
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

My experience has been good so far with shoe dazzle. Love all the products and the services was good

Date of experience: July 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Olufunmilayo,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user sheliak5
Virginia
2 reviews
0 helpful votes
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April 11th, 2018
Verified purchase

Always love my shoes from shoe dazzle, always perfect fit!
Thanks for providing beautiful shoes at an awesome price

Date of experience: April 9, 2018

Thumbnail of user sherrye11
Sherry E. – Shoedazzle Rep

Hello Shelia,

We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

XO,
Sherry

Thumbnail of user nataliau14
Pennsylvania
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I love this online store, all them shoes are amazing, the quality is excellent and the shipping are fast!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Natalia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user claudiaz58
Washington
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I love the styles they are just great.
I been ordering for a while already and never been disappointed

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Claudia,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user carolinar118
California
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Very helpful! Excellent customer service didn't even question the situation was very comprehensive and resolve my situation with professionalism

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carolina,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

Thumbnail of user anointedp1
Texas
2 reviews
3 helpful votes
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January 15th, 2019
Verified purchase

All my items (shoes) arrived in a timely manner and in excellent condition, wrapped and packaged very professionally. Love.

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Anointed,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user jennn156
Canada
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

The site isn't always so (user) friendly so I'm very glad the staff are. Thank you for your help!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jenn,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user melinac34
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything came out good it was a fast delivery and my mother love her boots 10 out of 10

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melina,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user nadinek64
Canada
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The shoes and boots that I have bought from Shoedazzle have been amazing and they look so good on!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nadine,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user deandreap2
Missouri
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Always a pleasant experience shopping on this site. I'm definitely one for sales & there's always a great sale.

Date of experience: August 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi DeAndrea,

Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Thumbnail of user chantall105
Canada
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

New style for my back to school event! You guys always have great styles to choose from… thank you!

Products used:
Shoes and boots ♥️

Service
Value
Shipping
Returns
Quality

Date of experience: August 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Chantal,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tamarap246
Kansas
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

They are perfectly true to size and good quality leather I can't wait to be able to wear them!

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Tamara,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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