- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I was charged days after receiving my first pair of boots. There was no month before being charged monthly.
Date of experience: November 3, 2022
I've never had any issues with any orders any shoes I was series collector can recommend this to anybody
Date of experience: November 1, 2021
Hello Jacqueline,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a great day!
Best,
Nelle
My boots are fabulous and arrived quickly. I received lots of compliments and my mom got her pair too!
Date of experience: December 7, 2022
Hello Nicole,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very comfortable and easy
Fast delivery and accurate information
Date of experience: February 5, 2024
Hello Larisa,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love the site they always have what I'm looking for. It's always the perfect fit and delivery is always earlier than expected!
Date of experience: November 3, 2022
Hello Jean,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Hey, everyone, that cool website, ShoeDazzle, yeah, it's total $#*!.
Don't buy anything from there, even if their cute styles and colors tempt you. Their customer service is awful, their policies are awful, and their return/refund policy is the absolute worst. I love these shoes, cute Rylan shoes, kinda like nice combat boots. I wore them just a few times, and after like the third day, the rubber sole broke. I called to see if I could either A) get a refund so that I can fix the shoes myself and continue to wear them, B) return them for free to get a pair that had a better quality, or C) return them with no charge, get a refund, and then buy the shoes again in the same colour, size, and price- which was 10$ minus shipping, because I became a VIP member at the time of my purchase. But, no, they couldn't budge on any of those options. I had to explain and explain and explain the three choices I would make, and all I got in return was an explanation of how their policy couldn't allow it, for some horribly vague reason. I want the shoes I have, even if they're just glued back together with glue that you can get at Walmart. They're cute, comfortable, my style, and they compliment all of my outfits. The only good thing they could offer was that they could waive the restocking fee since it was my first purchase, and they could give me a 10% off my NEXT purchase with them. But, the Rylan shoe was the only good looking, not ugly shoe on their entire site, and I rarely buy shoes unless if I need new ones. So that offer is pointless to me.
So, overall, I will never do any business with them again, even if they come out with an amazing shoe that I must have- which, that won't be me, because I am not a shoe girl. Their score: -10/10. Would NEVER recommend.
Date of experience: November 5, 2016
I love the shoes I just purchased. They fit perfectly and are comfortable on my feet. Not to mention they are so cute.
Date of experience: July 1, 2020
Hello Mykena,
Thank you for sharing your feedback! We are glad to hear that your order fits well! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
My shoes were way beyond my expectations. I love them a lot! I am going to wear some of the shoes for NYE...
Date of experience: December 23, 2017
Hello Mary,
We are happy to know that you are satisfied with your purchase. Enjoy your awesome shoes!
XoXo,
Sherry
The only issue I have is that there so many that r out of sizes I look for. Other then that perfect. Fast.
Date of experience: July 14, 2022
Hello Jean,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I am pleased every time I order from Shoe dazzle the order always arrive in a timely manner and the boots are gorgeous
Date of experience: November 4, 2022
Hello Rovonne,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I got them on sale, like half off. Good quality price… not sure i would pay full price tho…glitter easily come off.
Date of experience: August 2, 2021
Hi Kassandra,
We appreciate your review! We definitely promise great deals and you can surely expect more soon!
Best,
Cathy
The shoes are perfect and comfortable. When I walk it's great and when I run it feels like they should at all times.
Date of experience: October 4, 2021
Hello Kitabakel,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I am so happy that I bought my winter boots from shoe dazzle. The boots is very comfortable and keeps my feet warm.
Date of experience: November 25, 2022
Hello Taneya,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I got my shoes on time as they arrived with the expected time. It was neatly packed and the service was fantastic overall
Date of experience: September 22, 2022
Hello Wuraola,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I really don't think the commercial on TV is selling shoes just the blonde! I would never buy shoes with advertising like this.
Date of experience: November 21, 2021
Hi C M,
We appreciate your feedback on our promotions! We have sent you a request to www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Cathy
Real fast shipping thanks for the service always give me I hope give a nice prize for this comment is real and true
Date of experience: August 8, 2022
Hello Zulema,
We are glad you are enjoying our shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I am really happy with all my purchases and the quality of the shoes. I think the you deserve a 10! Super recommended!
Date of experience: August 8, 2022
Hello Wendy,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
My experience is always good with Shoedazzle, from ordering to delivering and also the prices and service is always great... I love it
Date of experience: August 8, 2022
Hi Lashun,
Thank you so much for your wonderful comments! We are delighted that you love the shopping experience! We hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
I always enjoy ordering from this site. I get my purchase within the estimated time. And I love the deals they be having
Date of experience: August 11, 2022
Hello Arnetta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I love Shoe Dazzle! Ordering is easy and quick. I wait a couple of days and my package with my beautiful shoes arrives!
Date of experience: December 7, 2022
Hello Bethany,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love them, my shoes always come on time they have all my favorite boots in different colors. I love the I gain points.
Date of experience: November 8, 2022
Hello Janet,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Easy and true sizes and checkout was quick, I love all the great styles for summer fall and winter this site is great!
Date of experience: June 16, 2022
Hello Barbara,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
Superb I can't explain the fun and please everyone and everything is great I can't say because it's nothing really to comment on
Date of experience: June 17, 2022
Hello Tamara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I love these! Not usually a fan of sandals with no back, but these are comfy and cute. I have brown and black.
Date of experience: June 16, 2022
Hello Erin,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
Return sent back 3 weeks ago at the same time as another return was sent back to a different company. Still not processed.
Date of experience: June 16, 2022
Hello Charesse,
Thank you for leaving a review and sharing your return process experience with us. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Jacci,
Thank you for taking the time to leave a review. Your feedback about your order and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth