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Shoedazzle has a rating of 3.4 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I am very happy with the purchase that I made on the Shoe Dazzle site. This shoe is the perfect match with my bag, watch, and flower jeans
Date of experience: December 1, 2019
The boots and shoe selections are the best I've seen. Amazing prices as well. The denim selections are okay but never have any stock :(
Date of experience: April 1, 2020
Hello Dani,
Thanks for sharing your feedback! We're happy to hear that you're please with products and prices! We always make sure to make beautiful and quality items at a very affordable price just for you. Apologies if you ran into some selection issues, especially with the denim that you want. Our Member Services team will be in touch within 48 hours to assist you further.
Best,
Nelle
Lovely just as it is the i order a side 10 an it was perfectly fix all my friends love it i could order again..
Date of experience: November 23, 2022
Hello Navlyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
True to size, everything I expected and this is true to every order I've ever placed
Date of experience: January 1, 2024
Hello Bridget,
Wow! It’s great to read your feedback about our merchandise and sizing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I didn't order this month my account on hold! Please find out what happen I'm actually going to cancel my account.
Please, call me to let me no.
Date of experience: August 8, 2022
Hello Denise,
Thanks for sending your review! Your feedback about your account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Perfect fit and very comfy! The shoes always arrive on time and in the best packaging. I get very excited seeing the driver pulls up.
Date of experience: June 16, 2022
Hello Terra,
We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I have tried to cancel my membership but every time I called, I got disconnected. Please take me off the memership list!
Date of experience: May 3, 2021
Hello Amy,
We are sorry to hear if you are thinking of canceling your account. We will contact you within 48 hours for further assistance.
Best,
Nelle
My best shoes in all my life. Perfect high for me and confortable.
I feel with super power when i wear it
Products used:
Shoes
Date of experience: July 15, 2022
Hello Sonia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I ordered a pair of boots and the cuff was for a person with big calf, they look like they were waving in the wind, and I didn't like that!
Date of experience: November 3, 2022
Hello Jimme,
Thank you for sharing your experience with the product you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Can be a hit or a miss; some things are too small and some are too big. Returns are incredibly tedious so I feel like I have to keep everything
Date of experience: November 1, 2021
Hello Hannah,
We are sorry to hear if you disliked our return process. We will contact you within 48 hours for further assistance.
Best,
Nelle
I ended with blisters because they run too big. I already wore them, so I can't return them or exchange…
Date of experience: November 2, 2022
Hello Christiana,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Y'all never sent me my shoes. Where is my refund. This is obviously a scam and I will be reporting y'all
Date of experience: November 5, 2022
Hello Brittany,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
2 shoes I loved and wore very comfortably. One had a very uncomfortable in step. I could barely stand in them
Date of experience: June 17, 2022
Hello Tamara,
It is with great regret that we received your feedback regarding the sizes of the items we have. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
Easy and simple to order. Would suggest to order from Shoe Dazzle. Quality of shoe is good. Bought many for gifts.
Date of experience: July 1, 2020
Hello Anita,
Awesome! Thank you! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections!
Best,
Nelle
I love my boots and clutch they are simply amazing I can't wait to wear them. I'm already using my clutch.
Date of experience: February 12, 2019
Hello Amber,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy
Fast and correct! I love shoe dazzle! Everyone and everything always professional.
Date of experience: November 1, 2023
I purchased an Item and the quality is very good, I recommended it to my friends and they also love it
Date of experience: September 30, 2022
Hello Patricia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It was fast, friendly, and accurate. The rep assisted me and was friendly the phone call took no time. He did exactly what I wanted him to do
Date of experience: July 1, 2020
Hello Crystal,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
The shipping is horrendous. The provider used is horrible when updating shipping status and still has yet to arrive. I'm disappointed.
Date of experience: December 7, 2022
Hello Paul,
Thank you for sharing your experience with shipping your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I was impressed with how quickly I received my order., the fit as well as how good they looked on me
Date of experience: December 10, 2022
Hello Donna,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I have been very pleased with all of my purchases. The fit has been perfect and the prices within my budget
Date of experience: May 26, 2019
Hello Catherine,
We always search for different ways to keep our members happy. Thank you for your support and feedback. Hope to hear more from you in the future!
XO,
Ivy
I never received my item as I was supposed to or they was sent elsewhere and I would like a refund
Date of experience: January 4, 2023
Hello Kimberly,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Love it. Took me a minute to figure out how to wear it...LOL, but once I did, I really liked it.
Date of experience: April 22, 2023
Hello Stephen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your dress! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love all the products I have purchased from SD and the customer service has always been very helpful. Happy customer!
Date of experience: December 21, 2017
Hello London,
Thank you for the positive feedback! We are happy to know that you love our products and services!
XO,
Sherry
Great product quality and prices. I have been a customer for about 9 years and will continue to be a customer.
Date of experience: May 21, 2019
Hello Sina,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Susan,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy