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Shoedazzle has a rating of 3.4 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
The shoes were cheap looking and ill-fitting. I returned them and cancelled my account. I was very surprised at the quality.
Date of experience: July 14, 2022
Hello Venetia,
It is with great regret that we received your feedback regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I love Shoedazzle everything that I have purchased was in good condition and good quality. I will always make purchases here.
Date of experience: July 14, 2022
Hello Ebony,
Thank you so much for loving our brand! We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I don't like that you changed to credit cards only when making order payments. Debit cards made it easy to order.
Date of experience: March 1, 2018
Hello Lena,
Thank you for your feedback! We will discuss this with the team concerned for us to serve you better.
Best,
Sherry
Hello Lena,
Thank you for your feedback! We will discuss this with the team concerned for us to serve you better.
Best,
Sherry
I'm concerned someone made a purchase on my account. I made a purchase last month in August and was very satisfied.
Date of experience: September 18, 2022
Hi Deidra,
We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.
Best,
Tina
This website give u good deals a lot of promotions discounts and shoes I love love love everything about this site
Date of experience: March 1, 2020
Hello Ebony,
Wow! Thank you very much for taking the time to write a review! We're glad to hear that you had an easy shopping experience on our website. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Enjoy your purchase!
Best,
Nelle
I got two boots, one black and one white. They are really really nice! I would be ordering from them again
Date of experience: November 3, 2022
Hello Tracy,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Gorgeous & comfortable at an nice price. Love what I chose and love the compliments I get when I wear them.
Date of experience: June 29, 2019
Hello Francine,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
I ordered sandals, no human could ever get their foot in ever. They won't accept a return. Won't ever order again
Date of experience: August 1, 2021
Hi Keturah,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Fast delivery and always in good condition. I love the variety and the sales. Great deals and easy to use website
Date of experience: May 4, 2020
Hello Carol,
Awesome feedback! We love to hear that your orders were delivered on time! We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Ankle boots, that's made brown suede on the outside with soft cotton on the inside to keep the feet very warm.
Date of experience: November 2, 2022
Hello Samiria,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes are comfy, the selection is great and the website is easy to use. I really appreciate the "skip this month" option to fit your budget.
Date of experience: April 19, 2022
Hello Aliza,
Thank you for your review! We are happy to hear that we were able to meet your satisfaction when it comes to online shopping. Thank you for sharing this with others that you love our services and products.
Best Regards,
Clark
The sandals online looked nothing like what arrived in the mail. I will not wear them and they have been sitting in the box since they arrived.
Date of experience: July 1, 2021
Hello Haley,
We are sorry to hear if you are unhappy with your purchase. We will contact you within 48 hours for further assistance.
Best,
Nelle
I love my shoes. I never have a problem with getting my orders fast. My shopping experience is always pleasant. Easy to shop and easy to order.
Date of experience: September 19, 2022
Hello Yaunika,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
I loved everything I purchased. The dress is pretty, purple, and velvet look but it looks like a cute bathrobe on me! I still like the dress.
Date of experience: December 7, 2022
Hello Carolyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They overpriced you for shoes that are not that great in quality. Also, they charge you monthly payments of $39 even if you did not order anything.
Date of experience: June 7, 2019
Hello Yamileth,
Thank you for sharing your feedback with us regarding the unpleasant experience you had in Shoedazzle. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
I love the last call section! I just got 3 pairs of shoes, 2 pairs of shorts and 5 pairs of pants for 12$ after my credit!
Date of experience: August 11, 2020
Hello Beth,
We appreciate the positive feedback you shared! We definitely promise awesome deals and you can surely expect more, soon! Enjoy your purchase!
Best,
Nelle
These boots are so stylish and fun to add to any look.
Date of experience: October 1, 2023
Hello Kimberly,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Great. I only wish that some of the items in my size were available still. The items go pretty fast in size 9-9.5. Shoes run big
Date of experience: February 20, 2023
I love the quality of the shoes brought they're true to size
Date of experience: October 4, 2023
Hello Suzette,
We are glad to hear about your amazing feedback regarding our merchandise and sizing! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
The shoe is very cute, but it is narrow and I won't be able to wear them to go out and wear for the day, just for show for a short time.
Date of experience: July 16, 2022
Hello Dadise,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
This order was placed on 8/9/23 and shipped on 8/14 and I have not received it yet.
Date of experience: August 22, 2023
Hello Antoinette,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I have not been disappointed in any of the shoes. I just love, love, love my shoes, they fit well, look awesome, and are of great quality.
Date of experience: March 6, 2022
Hi Ramona,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy
It was fast and in good condition. I was satisfied with the problems I didn't have. As soon as I get some money I will purchase more.
Date of experience: December 10, 2022
Hello Raquel,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Not satisfied with the tight fit of the calf on 2 pairs.
Date of experience: April 18, 2023
Hello Ines,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Jessica,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle