- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I ordered long extra wide caf boots but they were not wide caf at all and do not fit me.
Date of experience: January 5, 2023
I love the shoes you always having a good deal and prices are good and affordable keep up the sales
Date of experience: January 7, 2023
Hello Verdella,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
I've been a shoedazzle customer for a long time. I have always received my purchases, however I still have not received my shoes this last order
Date of experience: September 23, 2019
Hello Jaime,
We’re sorry to hear about your recent experience with Shoedazzle and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
I am piss off because I been waiting since august for my stuff and I call twice about my stuff and still no shoes or shirts
Date of experience: October 1, 2020
Hello Ebony,
Thank you for writing a review! We are sorry to hear if you haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Amazing and I really love the shoe's they are so cute and comfy and stylish ty so much shoe dazzle
Date of experience: January 19, 2023
Hello Kelly,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Dean
They arrived in time and sent me a text to notify me which was great because I was in route to the airport for a cruise
Date of experience: November 3, 2022
Hello Marketta,
We appreciate the time you took to leave such a thoughtful review of our services! We’re happy you had a great experience with us here at ShoeDazzle.
Best,
Renz
These are the cutest sandals and I Love the way they look on my feet! Very different and Very stylish!
Date of experience: July 17, 2022
Hi Jacqueline,
Thank you for your amazing feedback! We're glad that you love the style of the items that you ordered. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
It's been over 2 months and my shoes have not arrived and have been sitting across the country for weeks.
Date of experience: May 31, 2022
Hello Kerstin,
Thank you for leaving your feedback. Your feedback regarding our shipping. We have a good reputation for keeping our members pleased, and we want to retain it. We have a dedicated Member Services Team that is here to help you in any manner possible. Right now, someone will send you an email.
Best,
Clark
The boots are nice but the material is not what I expected. Kinda cheap and rough feeling material. Also, the boots run smaller than expected too.
Date of experience: December 6, 2022
Hello Larissa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Have been a member for years.
I love the convenience, selection, and sales, and have recommended to friends and family.
Date of experience: December 6, 2022
Hello Awleay,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
All 4 pairs of boots were of great quality. They fit perfectly and they are exactly what were as described.
Date of experience: April 5, 2020
Hello Debbie,
Wow! Thank you for sharing your positive feedback! We're happy to hear that you're satisfied with the quality of our products and everything fits well! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
These boots are comfortable and cute. I have small legs and they fit. I ordered the boots and they were at my house within a week.
Date of experience: November 26, 2022
Hello Quianna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered two sizes bigger then I normally wear and it was still too small so I am returning it.
Date of experience: February 8, 2023
Hello Rita,
We value the comments you made about the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I put my shoe on and the strap broke right away. I barely stretched it and now the won't work
Date of experience: May 5, 2023
Hello Anitra,
We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love shoe dazzled the product they sell are great I have been with them for a few years and I love the service and products.
Date of experience: November 3, 2022
Hello Loretta,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I have loved every pair of shoes I have ordered! Shipping is always very fast and I couldn't be happier
Products used:
Shoes
Date of experience: December 7, 2022
Hello Jennifer,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I like the quality of the shoes, but the prices are a little bit high for a reseller. But the delivery process is fast and smooth.
Date of experience: June 16, 2022
Hello Carine,
Thank you for writing a review! Your feedback about our price is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The heals are to high and not comfortable to wear. My suggestions are for over the knee boots I am 5 for tall
Date of experience: January 1, 2020
I really love this this company. I've ordered from them before, but I thought I had enough money on my card my apologies
Date of experience: August 2, 2020
Hi Florida,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I made a few orders with shoe dazzle and honestly the first one was perfect. Then my second one I received shoes that were 4 times mmy size and the return policy was crazy. I had to pay for the shipping to return it and pay the shipping to have the correct pair sent back to me. For the $40 dollars it was going to cost me in shipping I said forget it.
I realized a few months later they were charging my credit card as part of the VIP scam they have. I figured since the money is on there site already I might as well spend it. I filled up my shopping cart leaving a little space for shipping and go to check out... was I ever wrong. You need to use your whole VIP credit on your purchase then pay the additional shipping costs with your credit card. Then items that were part of promotions or sales were showing up full price suddenly. That was it for me. I called for a refund and asked to have my card removed and my VIP subscription cancelled removing my credit card.
A few months later I see I'd been charged every month for the VIP subscription. I call again and ask for the account to be cancelled. The customer service rep told me if I do that without spending it I lose my money. I was furious and kept the account open going on once a month to "skip the month"... Now we are months later and my credit card expires, I receive a new and think well hey now the subscription is automatically cancelled. Half a year goes by and lone behold somehow they were still taking money off of my card. It wasn't even the same expiration date or cvs code. I have no idea how they managed that one.
I called and after a hassle and 30 minutes of them trying to convince me to keep my account I was final able to cancel it... a nearly 2 year nightmare of stressing about something I didn't even realize I had signed up for. ALWAYS READ THE FINE PRINT!
Date of experience: August 7, 2017
Hello Alicia,
We’re sorry to hear about your recent experience with ShoeDazzle! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar
Always on time, really satisfied with my purchases love all of my shoes and I recommend all my friends to shop with shoedazzle.
Date of experience: July 1, 2020
Hello Barbara,
Lovely! Thank you for writing a review! We are glad to hear that you love our products and services! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I received the right size and right style I ordered! Great deal! I have been a customer for a few years and enjoy shopping here, many great choices.
Date of experience: September 16, 2019
Hello Thurmetta,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I love Shoedazzle shoes. Love the different styles to choose from an the fact that if I need to return for a different size it's an easy process.
Date of experience: October 1, 2020
Hello Ansonja,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
Always the best with all my orders I have no bad experience my orders are always on time I just love shoe dazzle.
Date of experience: July 17, 2022
Hello Ruth,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Clariti,
We are sorry to learn that the item did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia