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Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
This was probably the best buy for a friend. I saw the boots and thought of her the silver boots was saying something
Date of experience: November 2, 2022
Good selection and great sales, returns are very easy if needed. The customer service is excellent and the quality of products is good.
Date of experience: December 1, 2019
Hello Dena,
Thank you for trusting us to be your source for top quality DAZZLING items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price!
XO,
Ivy
I purchased the white hooded boot that was cute and comfortable. Heel was just the right height to be comfortable and feel sexy.
Date of experience: July 18, 2022
Hello Mik,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Lately the shoes are small, I'm 7 and 71/2 open shoes and doesn't fit me i have 4 pair of shoes that I never use because of that
Date of experience: October 4, 2020
Hello Stella,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
It's great I love the shoes and all I can't stop ordering shoes but who would want to there great shoes thank you
Date of experience: December 7, 2022
Hello Kecia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have 3 pairs of boots two high ones an one pair of ankle boots I love them! I wear my tan high ones almost every single day!
Date of experience: December 4, 2019
Hello Jessica,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you!
XO,
Ivy
I give a10 to y'all I was very satisfied with my purchase. Yes I will definitely be back! I also will recommend you to my family and friends.
Date of experience: April 11, 2019
Hello Angela,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
One of the pair of boots I ordered have a black stain. I'm hoping I can return them and get a different pair
Date of experience: November 3, 2022
Hello Sandra,
It is with great regret that we received your feedback regarding your order. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I absolutely love my booties that I purchased. I received my order in a timely manner and they are super cute and comfortable.
Date of experience: November 3, 2022
Hello Leatrice,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Selection lacking. Why when i don't have to? U know this is pissing me off to. Have i gotten to 50 characters yet?
Date of experience: September 4, 2021
Hello Kara,
Thank you for writing a review! We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad
Unhappy that it took a long time. I ordered it back in May the first week of May I got it really late
Date of experience: June 16, 2022
Hello Angela,
Thank you for writing a review! Your feedback about our delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I don't know why my package is not come? I was waiting for it and did not come. I really wanted the shoes.
Date of experience: June 17, 2022
Hello Krystel,
Thank you for taking the time to share your ideas. We appreciate your feedback regarding our shipping. Our Member Services Team will respond as soon as possible.
Best,
Clark
Very satisfied would recommend to everyone to join n buy from your company I luv the different colors n variety to choose from
Date of experience: June 16, 2022
Hello Susanne,
Thank you very much for spreading the good news about Shoedazzle! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My stuff never got delivered to my house. The website said it was delivered but I never received it so I'm very dissatisfied.
Date of experience: June 16, 2022
Hello Renee,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have not received all of my order! There are pair(s) of women heels and sandals I bought that I never received. Disappointed!
Date of experience: September 3, 2020
Hello Kayla,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.
Best,
Nelle
Great, vip is not monthly unless you want it to be. Skipping the month gives you that freedom to be a vip regardless if you pay or not.
Date of experience: February 8, 2021
Hi Amanda,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Lovely material, great fit, comfortable and easy to pair. Worth the money and the purchase 10/10
Date of experience: April 1, 2023
Hello Tanasha,
Thank you for the nice words that you said about merchandise. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!
Best,
Bonnie
I have not been able to skip the month. I cannot find where to do so.
Date of experience: April 5, 2023
Hello Tina,
Thank you for writing a review about skipping and the website! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
I really like my Boots with the pouch on the side I got so many compliments
Date of experience: January 7, 2023
Hello Antoinette,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It's always amazing quality, the fabric used, the colors and they are true to the size
Date of experience: April 4, 2023
Hello Xante,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Unfortunately, I find the choice in low and mid heels lacking in shoes, booties and boots.
Date of experience: February 2, 2023
Hello Claude,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
The shoes are perfect. And I love them. I am coming back to get more shoes
Date of experience: February 1, 2023
Hello Adetutu,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My shoes are entirely way too big! I need a way smaller size perhaps size seven.
Date of experience: February 5, 2023
Hello Joselynn,
Thank you for sharing your experience on the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I am very pleased with my order.
I had to tell my friend's about the website..
Date of experience: February 4, 2023
Hello Vanette,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I wear 10 and I buy 11 and those sizes r very small was so disappointing
Date of experience: August 21, 2023
Hello Andrea,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello LaNai,
Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.
Best,
Renz