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Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Easy shipping never have an issue love the styles the size are pretty accurate and the shoes are better than the picture
Date of experience: July 15, 2022
Hello Rebecca,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I bought an item I really liked and had to exchange due to sizing. The process was smooth and I had no issues with exchanging my item.
Date of experience: September 22, 2022
Hello Tiffany,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Great! Timely! Received in great condition and looks exactly as pictured!
Date of experience: May 2, 2023
Hello Tami,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love love my boots, Shoedazzle never disappoint. Customer services are phenomenal
Date of experience: January 22, 2023
Hello Linda,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
My recent purchase arrived and the shoes run small. I ordered a size 12 and the shoe fits like a size 10.
Date of experience: December 7, 2022
Hello Ce,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Thank you so much you dazzle for always coming through with a dazzling shoe to dazzle my day at a dazzling price.
Date of experience: December 7, 2022
Hello Erin,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
It was terrible. I never got my shoes and I tried twice. I'm not even fully sure I got my refund which was less than I paid.
Date of experience: April 1, 2020
Hello Justina,
Thank you for writing a review! We would love to assist you further with the concern you had with the shoes you never got. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
The sizes were off, too big. The quality was poor. And the return options were non-existent. Bought three pairs and none work.
Date of experience: March 1, 2021
Hello Jen,
We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a customer and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad
Love the fit and color. They shipped timely and when expected.
Date of experience: March 10, 2023
I've been a customer a long time with every purchase that I have made have been great! Never disappointed
Date of experience: August 8, 2022
Hello Latonya,
Thank you for your loyalty. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Everyone was asking my boots that they looks so so branded
Date of experience: February 17, 2023
Hello Karikalan,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Easy and simple but my dress was to big and long..
Date of experience: February 17, 2023
Hello Angela,
We appreciate you taking the time to leave a review about your purchase. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
I ordered the over the knee black lace up boots and I love them! My spouse likes them too
Date of experience: August 25, 2023
Hello LeAmanda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have an amazing and positive experience with us in the future! Enjoy your day!
Best,
Bonnie
Love the superb quality and price point. Very durable. Very pretty
Date of experience: February 19, 2023
Hello Elizabeth,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love the selections in my size! The service is awesome!
Date of experience: April 18, 2023
Hello Regina,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Fit good, good fabric material strong and does not look cheap
Date of experience: April 18, 2023
Hello Sandra,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Never received my order and I've called and left several emails
Date of experience: September 1, 2023
Hello Amy,
Thank you for your honest feedback about your order and your experience. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
I love the variety of boots and shoes. I receive compliments all the time on my boots.
Thanks Shoedazzle!
Date of experience: December 12, 2022
Hello Shelley,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Each of the 4 products I ordered were great quality and fair prices. The shipping time was accurate and notifications of locations were great.
Date of experience: June 20, 2022
Hello Anne,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
I have been a ShoeDazzle customer for a few years, and knowingly joined their VIP service (it's $10/month, and you can save your credits for a few months so you don't have to buy a pair every month like you did with their old membership). I hadn't ordered shoes in awhile, so I had about $50 in credits, perfect, free shoes! Every time I tried to order, though, they "lost their balance." No matter what device I used, I couldn't place my order. But they could still continue to charge my account! I sent several emails which I never got a response to (2 business days my $#*!!) and after they charged me $20 MORE I called and demanded a refund. The rude $#*! literally said, "yeah, that's not gonna happen." and LAUGHED at me! I spoke with someone else who placed an order for me and canceled my account. I was still getting emails from them about their daily fix and everything else I'll NEVER consider looking at again. So today I receive an email from Client Services (10 days after my LAST email) "oh it looks like your account is canceled" NO $#*! LADY I wasn't gonna wait for you so I could continue to be fraudulently charged! I've heard JustFab is much better, but BEWARE because JustFab and ShoeDazzle are MERGING so that will probably change! Also, the shoes are just okay. You get what you pay for. They're okay looking but VERY poorly made.
Date of experience: September 11, 2013
I was very happy with the products I received. The shipping was extremely fast and efficient. I would highly recommend doing business with you.
Date of experience: November 4, 2022
Hello Jacob,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
I've always had great experiences with Shoedazzle. The prices are always great and if I need customer service, they are always nice and helpful.
Date of experience: July 14, 2022
Hello Demetria,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
The boots are nice but the color of the blue boots are more navy, not royal blue as they are shown. Shipping is always prompt and I love the styles!
Date of experience: September 21, 2022
Hello Tracy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very good, really like my boots I have no problem I'm good very good quality overall I love it I love shopping with you guys. Keep up the good work
Date of experience: November 26, 2022
Hello Felicia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Amanda,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
XO,
Ivy