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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.3%
Positive
551
Neutral
32
Negative
274
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,976)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user mercyo18
Canada
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Luv it. I repurchase it. Look hella cute. The shipping was fast. And the customer services was excellent.

Date of experience: June 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mercy,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user angelicas159
California
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

My experience was fun getting to choose cute shoes and actually getting them and trying them on was absolutely amazing feeling.

Date of experience: June 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angelica,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user konjetac
Georgia
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Denim is a must have this season. I am satisfied to have a nice pair of denim shoes.

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Konjeta,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user coleenw26
California
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Orders came just as I expected just one thing that I didn't order that came and I don't have time to send it back so I guess I'll just give it away

Date of experience: April 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Coleen,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user lindat2326
New York
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I am so happy with every purchase I made with shoedazzle either for me or for my daughter

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Linda,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jenniferg3008
Florida
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Every time I order my packages arrived right on time I love to order from you guys! Thanks

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Jennifer,

We always strive for 100% member satisfaction, so we are so happy to hear that you are loving your purchase! Thank you for taking the time to leave a review about the merchandise and the delivery. Hope to hear more from you in the future!

Best,
Bonnie

Thumbnail of user lashanad1
Illinois
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Everything I have purchased throughout the last couple of months are nice. I like the quality and feel of the merchandise.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lashana,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user shanih14
Canada
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

The product received is just perfect.
Fits perfect to size. Looks just like the pictures shown on website

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shani,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user dejuant1
Michigan
4 reviews
0 helpful votes
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July 4th, 2021
Verified purchase

Stop charging me for shoes I have not purchased! Stop selling cheap shoes! She's are cheap and tacky.

Date of experience: July 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Amber,

Thanks for your effort in writing a review! We are sad about the negative experience you had with us. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user hyacinthp8
Canada
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I was so surprise how fast i got the stuff that i purchase i was very satisfied and will buy again.

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Hyacinth,

Thank you for the great feedback about the merchandise and our delivery! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle! Have a great day ahead!

Best,
Bonnie

Thumbnail of user leonors15
New York
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Only one pair of the wide calf boots fit. I ordered 4 pairs and only the one pair had a decent fit. The other boots at calf area had limited stretch

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Leonor,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user kayed30
Georgia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The site is easy to navigate and I love the products. Would love to have more birthday perks.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kerpasha,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user kiendas
Maryland
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The coat I purchased was better than I expected, it is fuller and the color is spot on

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kienda,

We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user euphemiaa
Alabama
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I love the bootie so much. Looks so good on me. Keep up the good work. You guys are the best

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Euphemia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your bootie! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user bridgetm316
Tennessee
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The gold chain on the top of the shoe broke the first day they were worn. Very disappointing.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bridget,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user memoryg
Canada
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I loved the shoes I did received they are even better than what I thought they would be

Date of experience: April 24, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Memory,

Thank you for the kind words that you've said about the merchandise! We are always inspired to give you high-quality products at an affordable price. To provide more information about the delivery of your order, our Member Services team will reach out to you via email right away to assist you further.

Best,
Bonnie

Thumbnail of user tonyah348
Georgia
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

My order was received on the date as promised. The packaging of the product was also very good.

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tonya,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jaimeb32
New York
1 review
0 helpful votes
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April 11th, 2018
Verified purchase

I thoroughly enjoyed my purchase. It was made just for me. Fits me just as I expected it to. Never disappointed

Date of experience: April 9, 2018

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Jaime,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user maylings1
Illinois
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I have been satisfied for awhile with Shoedazzle. I enjoy the products and the customer service and support.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mayling,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kaneyof
Hawaii
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

Love the shoes, the size, and the price! The website is easy to navigate and I will definitely be back for more buying.

Date of experience: July 3, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Kaneyo,

Shoedazzle is always happy to serve you! If you have any comments and suggestions regarding our services and products, please feel free to share it with us. We value our members and so as your opinions. Thank you, dear member! Hope you enjoy your day with us!

XO,
Ivy

Thumbnail of user lural4
North Carolina
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I love the shoes I purchased. I wear a size 10 shoe and these are true to size.

Date of experience: May 6, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Lura,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user marys5989
Massachusetts
1 review
0 helpful votes
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October 4th, 2023
Verified purchase
• Updated review

I love my shoes. They are so comfortable. I like they way they look and feel. Thank you

Date of experience: October 4, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Mary,

We appreciate your awesome review about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Love my shoes
May 21st, 2023
Verified purchase
• Previous review

Delivery was quick and I appreciate it. The shoes that were ordered were so nice. I love them and I'll definitely get so more. Thank you

Date of experience: May 21, 2023

Thumbnail of user destinys92
Arizona
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I never received my shoes it's been 2 weeks since I was told my shoes would be delivered never got them

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Destiny,

Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user tanik2
Missouri
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I was so
Mesmerized by the boots everyone was complementing me about my boots Thankyou so much i really appreciate it

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tanisha,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user danieler28
Canada
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Great item at a great price. Shipping was very fast and updates on my item status was often.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Daniele,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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