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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user angeliquep7
Ohio
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

I love shoe dazzle I shop easy and I enjoy the styles in the app. It's easy and convenient for my budget.

Date of experience: May 21, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Angelique,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user alyssah88
Canada
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

I Love them so much they are very comfortable! I absolutely love the look of them so does everyone else!

Date of experience: July 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Alyssa,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Dean

Thumbnail of user gracer417
Indiana
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The products are pretty decent, timing of arrival pretty decent, their shipping carrier sucks!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Grace,

We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user gabrieled23
Rhode Island
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The delivery was really fast, the product is accurate with the description, reasonable price.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gabriele,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user brittanyp513
Alabama
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I love my boots I received so many compliments. I will recommend buying them

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brittany,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user princessh10
North Carolina
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

I ordered from here and the process was simple and quick. I love the website the shoes I got are so cute.

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Princess,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane

Thumbnail of user jacksonv28
Tennessee
2 reviews
0 helpful votes
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November 3rd, 2022
Verified purchase

The transaction was very professional. I love love my over the knee boots. Very comfortable, very stylish. Made for walking.

Date of experience: November 3, 2022

Thumbnail of user renza1
Renz A. – Shoedazzle Rep

Hello Vanessa,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user shantayg1
New York
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shantay,

We really appreciate the review. We value the comments you made regarding the website and are delighted that you are enjoying your shopping. We look forward to hearing from you in the future!

Best,
Lia

Thumbnail of user brandis276
Colorado
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Shoes are cute and sturdy. When they don't fit returns/exchanges are simple and quick.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brandi,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user shirleyh1273
California
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Great experience, very nice shoes, great price & fast delivery.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shirley,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user stacyc457
Canada
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Great product and speedy delivery this is a great site

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Stacy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user edgeworthe
Georgia
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I enjoyed using the shoe dazzle site. I had a subscription with the site which made me a vip member.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jada,

We are glad you are enjoying our website and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user angelar1953
Missouri
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

My experience was remarkable. Everything was exactly as I expected.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angela,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user sharekaw2
Alabama
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Some of the sizes are sized wrong... meaning the width

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Shareka,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user najaif
Washington
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Very fast delivery good quality of shoes. Everything was good

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Najai,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tinap632
North Carolina
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

The boots I ordered are beautiful. I receive compliments every time I wear them.

Date of experience: January 12, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tina,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user kathleenk1172
New York
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Extremely satisfied! Love love the boot very comfortable stylish sleek looks very expensive but was inexpensive. Extremely excited and satisfied

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kathleen,

We're so glad to know you love the items! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user keewashah
Florida
2 reviews
0 helpful votes
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October 1st, 2020
Verified purchase

I love the different styles of shoes and the different colors, I enjoy each order and it's very fast delivery.

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Keewasha,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Thumbnail of user teresag670
New York
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Easy to order. The size was right and the fit was comfortable. Love the sandals and will be buying again.

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Teresa,

Thank you for shopping with us. We appreciate your business. Our goal is to provide high-quality products best service to our members. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user peachess4
California
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I love ordering from ShoeDazzle I get my shoes quickly. My shoes are so cute and the prices and sales are awesome

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Peaches,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user aneshah
Virginia
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

Everything I ever bought from shoedazzle was perfect. I way it fit, the style, the quality was everything I wanted to wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Anesha,

Members like you always inspire us to do our best. And so, it becomes our prime duty also to keep our members satisfied. Thank you and we value you!

XO,
Ivy

Thumbnail of user francisc202
Illinois
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I have had a great experience with this company. Everytime I have to get shoes this is the site to go to.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Francis,

Wow! Thank you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you! Have a wonderful day!

Best,
Nelle

Thumbnail of user cieithas
Minnesota
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

My experience with shoe dazzle has been shoe heaven at a reasonable price and shoe dazzle keep my shoe size in stock

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Cieitha,

We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!

Best,
Tina

Thumbnail of user eb465
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

The shoes are very pretty but not the most comfortable. Also the member credits hardly ever cover the nicer shoes.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ericka,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user stonnieh
Texas
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything fit well and it came before I expected it to. It was great.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Stonnie,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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