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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user heatherh1938
Colorado
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Always super cute and super fast. Great variety and the prices are

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Heather,

We are glad that you are satisfied with the item you purchased. Thank you for taking the time to leave a review about the delivery, the merchandise selections, and the pricing. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us!

Best,
Bonnie

Thumbnail of user laurier386
Florida
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

I love love love my new white boots. Always a great selection!

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Laurie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user aleasem
District of Columbia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

My shoes never arrived and so I'm out of money and shoes

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alease,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user codys391
New Mexico
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Very good time delivery and very good service got my package quick

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cody,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user elizabethb2999
North Carolina
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

While shipping speeds are normal, the quality of the shoes are amazing.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elizabeth,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user anna187
New Jersey
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

1.The pump heel shoe - oversize
2.The Blush sneakers "Vyvyan"- slightly tight.
3.The "Lainey" grey sneakers' sole - slippery

Date of experience: December 4, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Ann,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user crystald163
Canada
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Never had an issue! Always great customer service anytime I had an issue. Product is always of great quality.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Crystal,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!

XO,
Ivy

Thumbnail of user cheniqueb
Virginia
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

I love everything I get. I just love shoes. I love the convince of shopping for shoes and clothes all in the same place.

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Chenique,

Thank you for your magnificent shout out! We're glad that you are loving your purchase from Shoedazzle. Keep slayin’ your DAZZLING items!

XO,
Ivy

Thumbnail of user bernadetteo39
Oklahoma
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

I love the deal that I got considering everything I got was only $12.95. Brand new pair of shoes and a brand new pair of pants

Date of experience: September 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bernadette,

Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user irisi41
New York
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

My experiences was good packaging was good and the shoes fits wonderful

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Iris,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user evelyns304
Texas
3 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase

Great shoes and for a great price. I have been a customer for years and I hope to continue.

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Evelyn,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user leslies1038
Arizona
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

The shoes got here super fast, super great quality and super shiny.

Service
Value
Shipping
Returns
Quality

Date of experience: February 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Leslie,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user nannettej2
Washington
4 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

Caught a sale and had a credit and got them dirt cheap!

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Nannette,

It is our desire to keep you satisfied with our great products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user kirbyc55
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I literally never received them, I asked… said it was coming…. I didn't get them

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Kirby,

Thank you for writing a review! We value your feedback on the order you never received and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user hrryh
India
2 reviews
0 helpful votes
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September 4th, 2021

Thank you for resolving my issue. You have great customer support. Thank you for refund my money. Thank you very much.

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello,

Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

Thumbnail of user krissteep
Oklahoma
3 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

They are a little tall for me but they are very pretty

Date of experience: February 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Kristee,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user jaylynh
Washington
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

It took out $7 the day I bought the sandals & today it took out $50.

Date of experience: April 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jaylyn,

Thank you for taking the time to leave a review and your feedback about the charges you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user rorod2
Canada
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

Quality on the top, the size was true I gave it to my freind now I'm the bestfriend she ever had they are perfect.

Date of experience: November 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rosine,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user shamekam14
Pennsylvania
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The shipment was very fast and the shoes is very comfortable

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Shameka,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user valeciah3
Georgia
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

I was happy with my shoes but I was not pleased with the fabric of the shoes.

Date of experience: April 18, 2023

Thumbnail of user monicar666
Texas
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Perfect I always love ll the shoes I order. I always receive many compliments.

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Monica,

Amazing feedback! We are glad to hear about your positive review of our merchandise. It was really a pleasure doing business with you! Have a good one!

Best,
Bonnie

Thumbnail of user katlynu1
Georgia
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Love all the shoes and the varieties every month. The shoes are pretty good quality and are comfortable.

Date of experience: February 1, 2020

Thumbnail of user ingrids183
Connecticut
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Received item very quickly. Site very user friendly.

Service
Value
Shipping
Quality

Date of experience: July 11, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Ingrid,

We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user bethsadag
Canada
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

I had a great experience, delivery is great. I had no issues until now.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bethsaïda,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in us! Happy shopping!

Best,
Mary

Thumbnail of user alicem450
North Carolina
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

Fast replacement. The shipping was super fast. The shoes are lovely.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alice,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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