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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user vanessat270
Canada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Very very good experiences loved it she's very nice

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user marcelynl1
California
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Quick and Easy and to the point. To the point. Quality

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marcelyn,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user jamieh870
New York
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

I live all their shoes they're super cute. They aren't all that expensive. I have bought about 10 pairs of shoes and some outfits from here.

Date of experience: September 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jamie,

Thank you for sharing your feedback. We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user juricao
Curacao
2 reviews
0 helpful votes
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July 14th, 2022
Verified purchase

Shopping till delivery waa amazing! Nice stuff! Good quality shoes! Fast delivery, tracking was accurate.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jurica,

We are glad that you are satisfied with the item you purchased. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

Thumbnail of user trishaf57
Texas
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

One pair of shoes is to small & the other pair i didnt even order

Date of experience: January 22, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Trisha,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right!

Best,
Chad

Thumbnail of user ariannal34
New Jersey
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I followed the sizing chart and got a size 8. That's my normal shoe size. But the shoe was too big. It's uncomfortably flappy to wear...

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Arianna,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user reginac404
Mississippi
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Everything fit and look great! I got rain boots, work tennie shoes, and high tops.

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Regina,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user isamarm4
Texas
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Took about a week and a half to receive my order with no legitamate reason

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Isamar,

Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user brookek115
Ohio
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

The dress I ordered didn't fit, and the shoes I ordered to go with it were cute, but wouldn't stay on my feet. Gave both away.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brooke,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user vonnieb8
Pennsylvania
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

My experience was good. My order was delivered quickly.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Vonnie,

Wow! Thank you for the great feedback about your order and your experience! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

Thumbnail of user jocelynj67
Canada
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I ordered 2 pairs of shoes, very satisfied with the quality, fitting and conforte. I am so happy that I am not returning or exchanging them.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jocelyne,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kalih23
Alabama
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Love them!
Goes well with everything. Cute, cute cute

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kali,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user lavernef30
Kentucky
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

I am pleased with my boots. I am pleased. Pleased pleased, pleased, pleased, pleased, pleased, pleased,

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Laverne,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user shawnu5
Kansas
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

The shoes were junk and I was signed up for a monthly fee that I wasn't aware of. I will definitely not ever do that again.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Shoedazzle Rep

Hello Shawn,

Thank you for writing a review regarding our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user crystalw675
Canada
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

First time purchasing and I love my new boots. Will definitely be back to buy more in the future coming months! Thank you

Date of experience: December 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Crystal,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user nancyb3129
New York
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

The wide calf at first was a little TOO large. I found though that it allowed me to stuff my pants inside just right. Love these

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nancy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user gloriam799
Georgia
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Very pleasant speak with understood the reason of me calling and made it happen without any problems

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gloria,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user deborahw2300
Illinois
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Been a member for years only good things be it shoes or clothing

Date of experience: April 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Deborah,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user funkea4
Canada
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Am a big leg person. Finding my size was extremely amazed.

Date of experience: April 7, 2023

Thumbnail of user marilynp29
Canada
1 review
9 helpful votes
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April 15th, 2016

After reading these reviews I'm so happy I didn't join. 0 stars would be given but you have no choice disgraceful.

Date of experience: April 15, 2016

Thumbnail of user sharonh1691
Wyoming
3 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

Item arrived quickly and was exactly as described.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Sharon,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Thumbnail of user sindiswaa
New York
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Oh my goodness just as advertised. Right size, excellent product. It arrived sooner than expected!

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Sindiswa,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user viviant
California
2 reviews
2 helpful votes
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April 10th, 2012

They do have nice selections, but you can find the EXACT same styles on other websites such as UrbanOG.com for MUCH CHEAPER! I don't recommend shoedazzle, its a waste of money!

Date of experience: April 10, 2012

Thumbnail of user angelicav79
Virginia
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Shoes dazzle customer service only concern is to make their profit, they absolutely do not care about the clients.

Date of experience: June 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angelica,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user kristym1
New York
5 reviews
8 helpful votes
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July 8th, 2013

Shoe dazzle has so many great and unique styles I love them all but the prices are a bit too much sometimes.

Date of experience: July 8, 2013

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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